295 comments found.
Hi!
Saw that the theme was updated. Where can we see the updated changelog or what changed?
Hi there,
It’s the Wishlist, Quick view & Compare update.
Thanks & Happy Holidays!
I have been trying to email you guys to get the latest update. Nobody is responding. My site has not been updated since 2007. PHP is out of date and in order to make updates to the site, I need the newest version. Please contact me.
You can download the latest theme update on ThemeForest.
I cant for the life of me find the password for the owner of the business. all i have are the original files that came with the first download. is there any way you could email me (pmacdonald@pmddesign.com). The site I am trying to update is delranpharmacy.com.
please disregard – i figured out that i used a different username for his account and was able to recover the password. thank you for your help!
It’s great to hear. Thanks! 
Is this them compatible with WP Bakery?
Hi there, the newest theme is built with Elementor, so it isn’t compatible with WP Bakery. Thanks
Anyone know what is the latest updated version?
Thinking of purchasing this but I believe this has not been updated since 4.01 is this correct?
If so whne is next update approximately?
Hi guys. I purchased this a while ago. I had to recently reinstall due to a server issue. I can’t find the demo content/data. Would you be so kind as to provide that? I’d appreciate it.
Hi there, you mean we provide you the theme with demo? You can download it on ThemeForest. Thanks,
Hi, Thanks for getting back to me. I did download the theme. I just don’t see any demo content in the zip package. Is it not the package that is available for download upon purchase? I just don’t see the data that’s used for the demo import.
Hi there, we use One Click Demo Import to import demo. Please see this guide for theme installation and demo import: http://www.wpopal.com/guides/pharmacy-elementor/#theme-installation.
Thanks!
I appreciate that but the import demo video is missing. That’s probably something you can easily update and haven’t noticed.
Please can i purchase this theme in pure HTML/CSS/JS?
Hi there, thank you for contacting us. However, we just sell the WordPress version. Regards,
Hi,
Is it possible to see the updated changelog then it’s easier to decide if update is required? It seems that the theme is updated but the changelog is not.
Hi, Is there any way to customize feature products order manually other than the preset choices? https://prnt.sc/trexzc I would like to arrange feature products order by myself. Not with DESC or ASC only.
Please advise. Thank you.
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/, our technical support team will check and help you. Thanks
Hello:
Is this theme compatible with wordpress5.4.X?
Yes sir, it is compatible with WP 5.4.x
Hi, Thank you for the great theme. I was able to install the theme successfully, but have issues below. Please advise.
1. There is no CONTACT FORM 7 icon in Elementor like your documentation. I used Opal Contact Form to link to contact form 7’s form, but the contact form is not working. The request cannot be send thru submit button. https://prnt.sc/t4h35t 2. Can the sidebar in category & product pages be fixed? Now the sidebar rolls with the page. https://vitapharmica.com/shop/ 3. Can the sidebar in single product page be changed to left side? https://vitapharmica.com/product/pressassure-natural-high-blood-pressure-remedy/Thank you in a advance.
Hi there, Thank you for choosing our theme. Please send your issue to our support ticket at https://wpopal.ticksy.com/, our developer will check and help you. Thanks,
Hello i’m not a developer, can you please guide me what image size we can use in the product layout. and if i want to delete some sections in page, can i delete it?
Hi there, the image size in the product layout in homepage is 475×525px, you can upload image of this size. And if you don’t need some sections in page, you can delete them using Elementor. Thanks
Hello there,
Are you going to have an update for this theme so it will be compatible with the woocommerce 4.2?
Also, after updating to the latest wprdpress version my login page is miss aligned. Thank you,
Alex
Hi there, please contact us at https://wpopal.ticksy.com/ and attach your site info also, our developers will check and help you. Thanks,
Please… update: form-login.php to the next version. I have a problems.
Update the theme… Thanks… All Theme.
Hi, what your your problem? Can you send it to our support email help@wpopal.com, our developer’ll check and help you. Thank you
Tu tema (Pharmacy) contiene copias obsoletas de algunos archivos de plantilla de WooCommerce. Puede que tengas que actualizar estos archivos para asegurar que son compatibles con la versión actual de WooCommerce. Sugerencias para solucionar esto:
Actualiza tu tema a la última versión. Si no hay ninguna actualización disponible contacta con el autor de tu tema para preguntarle sobre la compatibilidad con la versión actual de WooCommerce.
por Mailchimp – 2.4.0 – Versión instalada no está probada con la versión activa de WooCommerce 4.1.0
por WooCommerce – 1.6.21 – Versión instalada no está probada con la versión activa de WooCommerce 4.1.0
por Automattic – 1.23.0 – Versión instalada no está probada con la versión activa de WooCommerce 4.1.0
pharmacy/woocommerce/content-widget-product.php, La version 3.6.0 de pharmacy/woocommerce/myaccount/form-login.php está obsoleta. La versión del núcleo es la 4.1.0
El theme no funciona bien para teléfonos móviles. Revisar eso también.
Please stay tuned, we’ll check and update the theme asap.
Hi, the theme has been updated, please check it. Thanks
Where is your demo file, its totally missing!
Hi there, please contact us at our support ticket https://wpopal.ticksy.com/, we’ll check and help you. Thanks,
hi, i am interested to buy this theme but I see that it’s not really compatible with mobile
Hi there, the theme is responsive with moblie. You can buy it, if it has any issues, we’ll help you to fix. Thanks,
hello Is there a possibility to right-to-left layout?
Hi there, yes, the theme has RTL layout.
There is Arabic language ?
Yes but you have to translate the theme into Arabic. Thanks
iam interested to buy this theme , before purchase i would like to know will i be able to change the products on display in BEST SELLING PRODUCTS, TOP RATE PRODUCTS , FEATURED PRODUCTS… hope to have a response soon thanks & Regards
and how to change and edit the products in BEST SELLING PRODUCTS, TOP RATE PRODUCTS , FEATURED PRODUCTS ?
Please send us the screenshot of what you mention.
Hello here is the screen short , http://joxi.ru/Y2LNxBVtQMWgRr
Hope to have a feedback soon Regards
Hi there, the best selling, top rate products will display products based on the number of sales and rate. And for a featured product, you can mark a star for that product in the Product page to make it a featured product http://prntscr.com/qzyqnn. Thanks
