295 comments found.
Ciao, il sito mi invia questo messaggio. Cosa posso fare?
Il tuo tema (Pharmacy2 Child) contiene copie obsolete di alcuni file di template di WooCommerce. Potrebbe essere necessario aggiornare questi file per garantirne la compatibilità con la versione attuale di WooCommerce. Suggerimenti per la correzione:
Aggiorna il tuo tema alla versione più recente. Se non è disponibile alcun aggiornamento, contatta l’autore del tema chiedendo informazioni sulla compatibilità con la versione di WooCommerce attuale. Se hai copiato un file di template per modificare qualcosa, allora dovrai copiare la nuova versione del template e riapplicare le modifiche.
Hi there,
For your issue, please contact our support team at https://wpopal.ticksy.com or email:help@wpopal.com and attach your site info also, they will check and support you.
Thanks.
you theme needed updating
pharmacy2/woocommerce/cart/mini-cart.php version 9.2.0 is out of date. The core version is 9.4.0, pharmacy2/woocommerce/checkout/form-checkout.php version 3.5.0 is out of date. The core version is 9.4.0, pharmacy2/woocommerce/content-single-product.php, pharmacy2/woocommerce/content-widget-product.php, pharmacy2/woocommerce/content-widget-reviews.php, pharmacy2/woocommerce/loop/loop-end.php, pharmacy2/woocommerce/loop/loop-start.php, pharmacy2/woocommerce/myaccount/form-login.php, pharmacy2/woocommerce/order/form-tracking.php, pharmacy2/woocommerce/product-searchform.php, pharmacy2/woocommerce/single-product/meta.php, pharmacy2/woocommerce/single-product/product-image.php, pharmacy2/woocommerce/single-product/related.php version 3.9.0 is out of date. The core version is 9.6.0, pharmacy2/woocommerce/single-product/tabs/tabs.php version 3.8.0 is out of date. The core version is 9.6.0, pharmacy2/woocommerce/single-product/up-sells.php version 3.0.0 is out of date. The core version is 9.6.0
For your issue, please contact our support team at https://wpopal.ticksy.com or via email:help@wpopal.com and attach your site info also, they will check and support you.
does this theme support dark mode? is there Is a dark mode demo?
Unfortunately, this is not an option built into the theme at the moment. It requires customization. You must custom style CSS.
Hi there, Do you think is a good idea to use this theme for a pharmacy that doesn’t have an ecommerce? Is theme enough customizable removing the ecommerce part?
Thanks
Hi there,
Certainly. If you do not use eCommerce, you can disable the WooCommerce plugin and use the theme normally.
Best regards,
Hi! The box that indicates the stock quantity of a product is doubled. We’ve reviewed the template settings and everything looks good. We also updated the version of the template and it remains the same. What could be happening? Thank you!!
Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com and attach your site info also, they will check and support you. Thanks,
Do I need to buy elementor just to edit things like the header, 404, etc? I cant find anywhere to edit those parts of the theme with elementor thats included with the theme. Simple things are pretty frustrating to edit with this. WPBakery is much better easier in my opinion. Please help.
Dear mate,
No. You don’t have to buy the elementor. It is included in the theme with the free version. You can edit headers, footers and pages with Elementor.
Go to WordPress Dashboard > Appearance > Header & Footer Builder Then edit the header and footer with Elementor.
Or please contact our support team at https://wpopal.ticksy.com and attach your site info also, they will check and support you.
Thanks.
Dear team,
Kindly share me the server requirements for fast loading and smooth browsing.
Dear mate,
You can refer to WordPress Server Requirements
Web server: Nginx or Apache with mod-rewrite module.
Disk space: At least 1 GB.
PHP: Version 8.0 or higher.
Database: MySQL 5.015 or higher (An alternative is MariaDB, version 10.1 or higher)
RAM (Random Access Memory): At least 512 MB.
CPU (Central Processing Unit): At least 1.0 GHz.
Thanks.
please check this ticket very fast #3523145
Please check your tickets. We responded to the ticket.
Hi!, The “Pharmacy2 Addons” disappeared from Elementor so our site shows empty areas where there was information before. Could you tell us what could have happened and how to solve it? Thanks!
For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you.
Thanks!!
Ok. Thank you for choosing our template.
this them has problem with Elemento r! Fatal error: Access level to OSF_Element_Site_Logo::get_link_url() must be protected (as in class Elementor\Widget_Image) or weaker in /home/customer/www/vitarichy.ca/public_html/wp-content/plugins/pharmacy-core1/inc/vendors/elementor/widgets/site-logo.php on line 187
Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,
Please update the theme as there are a few plugins needed updating
Ok. We will check and update our template.
Good afternoon,Before buying, I wanted to know if your theme works with the Advanced Custom Fields plugin. ACF. As I see in the demo you have your tabs. Is it possible to include tabs from ACF. I have a lot of products where the data is already filled.
Dear mate,
Advanced Custom Fields plugin works well on the default theme of WordPress, It should function properly on our theme.
Thanks.
hi there are the theme support mega menu ?
Hi there, thanks for contacting us. Yes, it supports mega menu. You can check it here: https://wpdocs.gitbook.io/pharmacy/content-management/mega-menu
I installed a the Pharmacy Theme and used the Theme set up. All media and plugins are loaded. However the pages are all blank. Kindly help me resolve this
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you.
Thanks,
hello , my support is finish , my web site find a lot of problem for ActionScheduler_ActionFactory.php related of woo commerce, host said to me it’s better contact to theme support to help me to correct that if I RENEW SUPPORT CAN YOU SOLVE MY PROBLEM? ,
Hi! Please create a ticket at https://wpopal.ticksy.com/ and attach your site info also, our support team will check and support you.
Thanks,
thanks
Hello, I requested help via your official support channel more than 2 days ago regarding a theme I just bought. Are you still offering support? Or are you out of business?
Hi! We are sorry for the lateness in replying you. We are doing our best to get back to you as soon as possible. Thanks,
I used Your theme Pharmacy Version: 4.1.0. there create problem . mail don’t reached to the customer and mail don’t reached also my personal mail inbox but I setup woo commerce setting . Please Help To me in this subject . I Brought it By another account. I mail You and put their My license
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info, they will check and help you.
Thanks,
Hello! can one upload a medical prescription?
Hi there, the theme currently doesn’t support it. But the user can send you the medical prescription screenshot via the contact form here: https://demo2.wpopal.com/pharmacy/contact-us/
Thanks,
Hi, Could you let me know where the source file or related product and product category/shop page is located? I would like to make customization on them.
Thank you.
Hi there,
Thanks for choosing our theme. Please contact our support team at https://wpopal.ticksy.com/, they will guide you each one.
Thanks,
Hi, Ticket submitted. Please let me know if you received it.
Thank you.
Thank you, we received it, our support team will check and help you asap.
Hi, Any update to my ticket regarding ADA Website’s accessibility errors? Please advise.
Thank you.
Your ticket has been replied, please check it. Thanks,
I have installed all the plugins, setup all the php and theme requirements settings in the hosting then import the demo and Setup Home 1. but why the header is missing what is that? you can see my website https://sovhealthnet.com/ kindly reply me asap. i need to finalize this by tomorrow. Thank you
Hi there, thanks for choosing our theme. Please see this guide for setup header: http://www.wpopal.com/guides/pharmacy-elementor/#header
If you need any technical help, you can contact our support team at https://wpopal.ticksy.com/, they will help you.
Thanks,
I know this and i already saw that. your header should be complete with layout and everything like demo. How can I make that header? I don’t know how to make the header with same as demo.
I have submitted a ticket please have a look
Thanks, please check your ticket.
