619 comments found.
Buy your product Picture material of your demo Is there a commercial license? Do I need to change the picture material?
Hello! Most of the pictures are from freepik website. The real people images must be replaced with your own ones
Hi, I have a pre-sales question. In the header, can you add a button instead of the hamburger icon to open the side area?
Hello! You can add any element.
Great, just want to make sure that if I add a button there i can get it to open the side area.
Could you please be more specific?
On your demos, when you click on the hamburger icon, a side area opens with some content (like a sliding lightbox from the side), I’d would like to add a button to the menu bar, on the right side or replacing the hamburger icon, to open that side area. I’d like a call to action there, not a simple icon if that makes sense.
Yes, it’s possible.
great thanks
Hi, I’ve purchase and installed the theme and Child theme. Now I’m trying to customise one of the headers and I can’t seem to have to option to add a button to open the header sidebar as asked in my previous questions. I can add the button but the I can’t see how to get this action to occur. Can you please advise on how to do this? Thanks
Hello! Sure, please submit a support request and our team will assist you. This form is for presale questions
Hello GT3themes
I want to Purchase your Theme and i ask if there is it possible to have a psd files of the template?
Hello! We send the PSD files only on request, just let us know which ones you need, no more than 5 pages.
Hi, you guys advertising ewebot theme is fast loading, May i ask in which angle its seems fast loading ? after installing the theme GTMetrix showing results F grade and Google page mobile speed is only 11 ? Can you descibe why results are different than your adverstisement
Hello! You can forget about GTmetrix, they simply grab the data from google speed. We use https://tools.pingdom.com/
I love the theme and would like the new homepage demo. My support has ended but I wanted the new homepage design. Can I get the update or do I have to extend the support to get it?
Hello! Please submit a support request and we will assist you
Hello. The theme is incredible. I bought it a while ago and I know that I am not covered by the support. However, I reinstalled it 3 times from scratch, on new servers and there is an alignment BUG on the BLOG and STORE pages, where the upper logo and footer are different. They do not respect the margin defined on the other pages.
Can you help me solve this?
Hello! You should have a valid support and use the latest version available on Themeforest.
Hello, Can you please share which tool you have used to give shape and add overlay color to the images.
Hello! We used Photoshop.
Hi your theme supports php8? and I can also custom edit products via elementor (full widt and custom design)?
Hello! WordPress does not support PHP 8. Which products are you referring to?
how is it at the moment i have a website on wordpress which works on php8
Please check PHP requirements on official wp.org website
I understand, but the fact is that there are themes that when hosting is set to php8, they work fine, we have hosting on php8 and I ask work with him? in this theme it is possible to customize the product page at your discretion using elementor ?
Once it’s official supported by WordPress, we will release an update. Please note that our theme can work with PHP 8, but we can’t guarantee the proper work of required plugins. If you mean the WooCommerce product page, you can’t do that.
I am currently updating my website and facing some of the issue like counters are not showing on home page, portfolio carousel isn’t working and same with testimonial section. And when I see the error in console it shows something like: Uncaught ReferenceError: GT3 is not defined at Module.112 (gt3-core-typed-text.js:1) at s (gt3-core-typed-text.js:1) at gt3-core-typed-text.js:1 at gt3-core-typed-text.js:1
Hi there! The support is provided via a ticket system only.
Suppose I Purchased Code Then Its Possible to “Change Header Logo Link to external URL” in This Home Page https://livewp.site/wp/md/ewebot/home-07/
Hello! We can help you to do that 
Hi, what’s the name of that background gif css you have used please?
Hello! Please submit a support request and our team will assist you
whats a problem with logo in home 10? why its changings when i scale?
Hello! The responsive must be tested using the responsive tools and not by changing the browser window manually. It’s not correct way to do that
just check logo please https://ibb.co/hBPtz6x https://ibb.co/FxPfym8 logo losts original proportions
What is your screen resolution?
15.6” WideScreen(Acer). Its standart resolution of many laptops. In other home pages there is no problem with logo, only in last(home-10) u have. Check please
Yes, there was one missing parameter in the column settings. We’ve just updated it. Please clear your browser cache and check it. Thanks
Hi, Do you support RTL ?
Hello! Yes, it does
Could you provide RTL Demo Link ?
We Trusted you and purchased it, But there are no rtl.css file !!! you are Power Elite Author we respected that.
Hello! What is wrong with RTL? Why do you consider it should have such css file?
Thanks every thing is OK until now, We will Rate it soon 5 Stars for rich features after the end of project, Regards.
If you have some questions or concerns please feel free to submit your requests via a ticket system and our team will assist you
Is it possible to disable the ‘floating particles’ effect?
Hello! Sure, it’s an option
Potential Buyer: All of the case study images seems to be broken on the demo. I was reviewing with my team and the theme images just sort of stopped working.
Hello! There was a sever maintenance, please clear your browser cache and check it
Getting black overlay screen on every click – please help us – https://www.brandistry.in/
Hello! Please submit a support request and our team will assist you
Hello,
Our company website features Cybersecurity subjects.
We’ve decided to rebuild our website and we loved Ewebot because of the Blog (Font, Typography, Size, Styles, Etc!) and Home Version 8 (Business – because it hasn’t bubbles and effects like that).
He have some questions in order to adquire this theme:
1. Will you help us to make the theme cleaner or cybersecurity design oriented? 2. Can we test the performance before we buy? Do you have performance tips for the theme? What extra information regarding Ewebot theme performance can you provide?
Best regards, Gustavo.
Gustavo! It’s better to send an email via a contact form available on our TF profile page to get more information.
There seems to be a glitch – its also visible on your demo site – https://livewp.site/wp/md/ewebot/contact-us/ when you hover across menu items other menu items will briefly change color and font-weight.
Hello! Please try to clear your browser cache. We the color changes to the orange one (active) but the font is not changing.
Hello GT3themes
I want to Purchase your Theme & I Found You Write Your Theme Having Good Structure Well Written Code And Speed of Theme is A Gradde (93) Load Time 1.03 Sec. But After Checking Your Website on GtMetrix I Found Performance Only 17% F Grade Theme and Load Time 5.6s so Please Check Your Theme Over https://gtmetrix.com/reports/livewp.site/Q2mHyarI/
Thankyou
Hi there! We recommend using Pingdom Tools https://prnt.sc/zy6a5b
Pingdom showing correct but gtmetrix is more professional and trustable source for understanding speed… https://prnt.sc/zyjb6f
GTmetrix is grabbing the information from Google, it’s not a unique service anymore
Okeyz Got It But Can I Know Why gtmetrix Showing Ur Website Speed Rank “F” ???
We do not use that service anymore. If you check the performance tab you won’t see any detailed information. Why should one consider their tools if they collect all the info from Google service.
Please Check Given Screenshot & See Result Over Gt Metrix F Rank But You Right in Your Description Your Site Have Good Score Over GT Metrix So Check This Screenshot https://prnt.sc/1020ukf & https://prnt.sc/1020xwv
We used it before they updated their functionality. Now they simply grab the data from google. As for the item description, it will be updated shortly. Also, you check the demo using Canada servers, ours are Europe based.
I have currently purchased this theme and downloaded it. But when I scan the downloaded zipped file on virus total every thing is clean but as I extract it at than scan it there is malware also when I scanned only the theme file there is malware, also community votes on virus total are negative. Please help as soon as possible so that I proceed further.
Hello! What malware are you referring to? The theme does not have any malware or viruses.
Here is the check result https://prnt.sc/ztt72g Nothing found.
There is a file default-options.php in ewebot theme file named “core” when I am scanning it on virus Total Software it is showing “Microsoft Trojan:JS/Foretype.A!ml”
I have already mentioned in my comment that when I scan zipped file everything is clean but as I unzip it and then scan it. I get this malware thing.
That file does not have any virus. If you remove the links from that configuration file to the images which are required for the demo content, you will notice that you won’t get that warning. Only Microsoft alerts to the links. ONCE AGAIN: the theme does not have any virus. You can easily check it yourself, remove the links from that file and that alert won’t appear. We have no clue why that Microsoft scanner gives that alert.
Here is a proof even with the links available https://prnt.sc/ztuyvt
I think it is false positive on Virus Total : https://prnt.sc/ztvgm0 You should report to the Microsoft, I was just worried what is this.
Thank You for your prompt reply
Please confirm our words, because other potentials customers read the comments.
The theme doesn’t contain any malware as described above by author “GT3themes” it was just a false positive which was showing on Virus Total.
Thanks
