142 comments found.
This theme is for magento 2.4.x or not
The theme is working fine with magento 2.4.x
This theme supports Elastic Search Or Not. Plz explain
Yes, that’s required by Magento. If you have more concerns you can contact us via email: tokithemes@gmail.com Thanks
Hi, I want to change the position of some modules in index page may I know where can I find the file to change the home page content position?
Hello, Pls contact us via ticket system: https://blueskytechmage.com/osTicket/ our dev will check then let you know.
Hi, You guys got one of the best design on theme forest, good job! last month I saw you got 50% off on your item. Is this offer coming back soon? I am interested to buy but its bit high for me due to our conversion rate in local currency.
Thank you for interesting our theme. That’s the sale off of Envato and ended. Thanks!
ok thanks for your response.
Thank you
Bug in Releated products : Please check this product and the related products.
https://blueskytechmage.com/ayo/en_7/australian-choice-red-capsicum.htmlIn the related products block when you hover “View Products” button appears. When you click that it does not work like a add to cart button or take to the product page. instead it shows the original product only.
This is a bug and hope you will solve it in the future update
Hello,
Thank you for report bug. We fixed and upgraded on our demo, packet. Pls download latest version now.
Thank you so much
Johnson.
can you please answer the ticket and tell how to disable/delete your theme? You dind’t provide such information in your documentation
Today is sunday, we will check on monday 8am (GMT +7)
it is still not answered since Friday
Did you send this problem via ticket system ? You can let them know via ticket system pls.
after using in these month, i didn’t find how to change website base color.
Did you send ticket to our email ? we will guide you about that .
whenever i upload thumnbail images to categories, it does not get saved.
Hi, Did you set permission folder ? If you need to support pls send ticket to our ticket system : http://blueskytechmage.com/osTicket/ we will check for you.
Can I customize the look of the front page and add elements? i.e. do it comes with a page builder like Elementor in Wordpress?
Also, I see on your demos that the sticky navbar works on desktop view but not on responsive view (tested on Safari iOS 14.4). Btw, on the same browser I found a bug and is that the off canvas menu can’t be closed i.e. there is no button to close nor clicking on the hamburger icon works, it just reloads the menu. I’m testing DEMO HOMEPAGE 06: http://blueskytechmage.com/ayo/en_6/
HI,
We disabled sticky on mobile, we will enable it and update new version tomorrow.
Thanks!
A recent review says that there are problems with the translation because of (I guess) hardcoded phrases or stuff like that. Is your theme easily translatable?
HI, This is problem with customization service. This theme is very easily translatable. Thanks!
HI, how to change language for Express Checkout: Already have an account? Click Here to login? I want to translate.
Hi, Pls send ticket to our system : http://blueskytechmage.com/osTicket/ we will check for you.!
Please How i can Remove “Solid by”
Hi, We added it in the template. Pls create ticket via : http://blueskytechmage.com/osTicket/ We will remove it for you!
Amazing theme, is there a option to have custom tabs from attributes.
You mean custom tabs in product details ? Yes, we have this option. we will support for you.
I’m using homepage 5 where do I edit text “Top Features Products 2020”
Hi, Pls contact us via our system : http://blueskytechmage.com/osTicket/ We will check for you!
Can you make some styling for the Customer Account View order page ?
Hi, Pls send ticket to our email : tokithemes@gmail.com we will check for you!
Pls send ticket to : http://blueskytechmage.com/osTicket/ we will check for you !
Hi, I am considering purchasing the theme, however your demos are returning 404 error on products and I cannot check if your theme supports color switching. Also there are no color palettes in the home in the listings and in the product page, please confirm that it supports these features, thanks
Hi, We checked it’s working fine: http://blueskytechmage.com/ayo/15kg-box-small-lemons.html. Can you send me the link ? Thanks
I confirm that almost all features pages return 404 error
link: http://blueskytechmage.com/ayo/en_12/15kg-box-small-lemons.html/
however you did not answer my questions
Pls check again !
I recently bought Ayo theme, I sent mail and details. No response till now.
Hi, we will check now. Our time: GMT + 7. We support email day by day
I am unable to import and export theme. I have sent mail.
Ok, We will check now
No response still, for 4 days now
What’s your ticket id ? Or email id?
Olá, estamos tentando fazer integração com os gatways de pagamento, Pagseguro, e de envios como Correios e aplicação quebra. da Incompatibilidade do tema, como podemos resolver isso?
Pls contact us via email: tokithemes@gmail.com we will check for you.
There is a bug in theme in super deal. If customer order a item in super deal and the same items stock status goes to out of stock, Immediately home page as blank i submitted ticket but the issue not fixed.
They replied “stock change, you need run reindex. when change in in configuration of Magento you need clear cache”
Even after reindex and clear cache showing blank page only
Hi, We discussed via email: When stock changed, you need to run reindex. when change in in configuration of Magento you need clear cache. It’s default function of magento. Thanks!
In other category pages how out of stock products displaying without reindex.
The only issue with super deals and home page only. If it is default function category page also show as blank.
Do you understand the bug in your theme. Please don’t reply without checking
HI, The latest email : https://prnt.sc/vvhsbu We don’t get the feedback from you.
Pl check email
Hi, I was purchased version 1.0.8 & build with magento 2.3.5, how to update to version 1.1.1 & magento 2.4?
Hi, Pls contact us via email: tokithemes@gmail.com we will guide you about that.
email sent, please help 
