12799 comments found.
Hi, is it possible to disable instant messages for some listings only?
Hi
There is no option for that currently
Hi team,
I create a new list type, but it doesn’t show up when I try to add a listing and search area on the homepage Please support me Thanks
I create a list of “partners”, which are children of the “companies” list. I have checked everything in Public mode. But when I try to create the list it doesn’t show up the type of list “partner”
Hi
When you create a listing type, it won’t automatically show on add listing form or search forms. You have to add it.
Add listing:
https://docs.mylistingtheme.com/article/creating-add-listing-page/
Explore:
https://docs.mylistingtheme.com/article/creating-the-explore-page/
Basic form(homepage):
https://docs.mylistingtheme.com/article/adding-the-basic-form-to-your-homepage/
Please use helpdesk.27collective.net if you have further questions
Hi, my support has expired, but my job listing feed is not displaying well on mobile…
Pls take a look yellgh.com
Hi
Try the following: - Update theme to latest version - Disable code modifications/child theme - Disable 3rd party plugins unrelated to our theme.
If the issue is fixed, enable them back one by one to find the cause
Please I’ve done all this, its still not working… The listing titles are also out of place on mobile
You are still using old version when I check
I just downloaded and installed 2.6.6
It’s still not working, Pls…
Please it’s solved now, I’m really grateful. Bailing me out even when my support has expired is really something… Thanks again?
Glad you solved it
I would like to use mylisting as zillow, searching for properties by location, the system returns all the results on the map, and creates a pagination of the results list. Currently, the map only displays the results of the current page, so either I need to disable pagination (which overloads the results) or display only the results of the page. Is it possible to carry out this personalization? Can you do this for me?
What I want, use the system in several cities, in which the users register themselves, then search by location, that the map displays all the results according to the address, and in the list display with pagination or infinite scroll (ajax).
Hi
For custom work requests please post here. Our developers will review the task and give you an estimate https://customizations.mylistingtheme.com/Is it possible to use custom post types for landing pages with taxonomies.
Hi
That is not available.
Is it possible to use a different feedback plugin review? Is it possible to sort reviews and average score? This is not the case now.
Hi
Unfortunately no
Using mobile device, navigate to this listing page -
https://car.mylistingtheme.com/listing/2017-volvo-xc60/Now tap “bookmark” and then press the back button. The mobile menu appears for a second then disappears. See this video:
https://streamable.com/5s907xCould not post on your support center as support period expired.
Thank you.
Hi
I have sent this to our devs, we’ll see if we can improve the animation in coming updates
Thanks
This also occurs when navigating from the “Explore” page to a single listing, then navigating back to the “Explore” page.
Mobile only, site wide.
Here is a video showing the bug on your demo site: https://streamable.com/hb3h3g
I tap on a vehicle thumbnail, then tap the back button on the browser.
Link: https://car.mylistingtheme.com/explore/
Tested on iPhone 12 & iPhone XR with Safari, Firefox, Chrome and Google.
Mobile devices only, it does not show on Chrome developers tools on responsive view. It has to be on an actual phone.
Your theme is amazing, hope this can be fixed soon as it’s super annoying.
So I’ve looked at all the other classifieds themes on code canyon and nothing comes close to MyListing. It’s excellent, powerful and ideal for my project.
Do you think the mobile menu glitch is fixable relatively soon? I can live with it for the time being and get started on my project.
Thank you!
Hi, I have notified our devs already and we’ll fix it for next theme update no worries
Awesome, thank you!
Hello 27Collective, I wanted to double check the mobile menu glitch would be fixed on this upcoming update? I’m waiting for it to be fixed before I launch my site. Thank you.
Hi,
Use this css to fix it:
@media only screen and (max-width : 1200px) {
.i-nav:not(.mobile-menu-open) {
opacity: 0;
visibility: hidden;
}
}
.
Hello, thank you for for the code.
I added the CSS and it doesn’t seem to have fixed it, I didn’t notice any change actually. I’d post a screen recording but would rather keep my site confidential.
Would you mind taking a look if I renew support and supply login credentials?
Thank you.
So adding just this, without the mobile only CSS does stop the mobile menu from jumping out:
.i-nav:not(.mobile-menu-open) { opacity: 0; visibility: hidden; }
But the “Showing X results” text, and preview card details all jump right on the screen when tapping a listing, viewing it, then hitting the back button (iPhone). It’s very glitchy.
Thank you.
Here’s a video from the MyListing demo site.
https://streamable.com/2gdnqdYou can see in addition to the mobile menu appearing the “showing 4 results” text and detail text (mileage, fuel, transmission, manufacturing year) on the bottom of the preview cards jumps right and then back to its original place.
Maybe this needs separate code?
Can you message us through the contact form in our profile and share admin access?
Thanks
You still haven’t fixed this on your demo. Still glitches. Do you test your demos at all for user experience?
I have asked you above to share admin access through the contact form in our profile. To my knowledge you haven’t done that. Please do and we’ll solve the issue in your site
Your demo still shows this issue. No updates for months. I’ve abandoned MyListing.
This will be included in the upcoming update 2.6.8.
We can also apply the fix right away, as I have stated above if you get in touch and share access
STILL not fixed in 2.6.8 – 5 months later..what’s happening here? If you have a fix – then why didn’t you apply it to the demo “MyCars” site?
I have updated the cars demo, check it now
Hi, I just bought the theme. I entered the demo but the font is not the same as your demo. Please guide me on how to fix it
Hi
Edit homepage using elementor > elementor menu (top left) > site settings > Default fonts > choose “Default” font (the first option)
Hello upon registration a user is sent to their dashboard but all the items in the navbar are unclickable. i.e My listings, Promotions, account settings. Once clicked the dashboard resets.
This has been fixed, for anyone with the same problem if you change the permalink of your my account page from anything other then /my-account it the dashboard will not work for users.
Glad you solved it
Hello 27Collective, I’ve been having some trouble configuring the Google Map’s API Key, I complete all the required fields but when I see the map it doesn’t show the map. Could you help me with this issue??, I tried to register a ticket on the 27 colletive help page, but I don’t seem to find the license code you ask as one of your required fields. Thank you for your quick response, have a great day.
I solved, it was a miss configuration of google maps, thanks
Glad you solved it
Would I be able to use WooCommerce Products Custom Post Type under this plugin? I have an auction based website and would like to map its WooProduct auctions using the features of this Theme.
Hi. I’d love to use this theme to do a map listing, just like your demo, but of WooCommerce Products. Is this possible? Reason is, I’m using the simple auction plugin to manage auctions that I’d like to list on a map based aproach.
Hi
Listing features and search are not available for woocommerce products. Listings are a separate custom post type
Hi, i have a problem with it. Any plugin i install makes the website show “There has been a critical error on this website.”. Please assist.
Hi
Share site URL/admin access and FTP access on helpdesk.27collective.net
Your themes are wonderful. Have I checked that the direct message does not allow sending files or attachments, is there a custom way to respond?
Hi
There’s no support for attachments there unfortunately
Hi, I am looking to purchase this site but I am not able to find out what is the speed of this site? Speed is my primary concern for the site I’m looking to build. Is it possible to share a site built on your theme with good site speed? Either Google results or GtMetrix. Thanks.
Hi, pre-sale question. Can this theme be used for an agency listing, like for example this site: https://clutch.co/agencies/creative/new-york
Hi
It can be used but depends on the specific requirements you may have
Great. Is it possible to pay extra for some hours with one of your developers to set up the site to my needs?
Hi
We provide custom work here https://customizations.mylistingtheme.com/Great, I have put the request there!
How long time does it usually take to get an answer when asking for a custom work?
Hi
It can take 3-4 days as there’s a lot of works in progress
Ok! No worries. Thanks!
Hi, just another friendly reminder, I still have not got a reply to my request that I added to https://customizations.mylistingtheme.com/
Can you share link to your request?
1. I noticed there are no filter controls when viewing a category on desktop. How can a person use filters when viewing a category (desktop). https://car.mylistingtheme.com/category/compact/
2. How to create custom category page in elementor pro?
The category post type is enabled in settings, but there is no option to set a condition for a listing category.
Thank you.
Hi
1. Either add the filter tab or click back to go to filters
2. Categories open in your default explore page that you selected in theme options > explore.
If you would like to use a custom landing page for a specific category, edit the category in wp-admin > listings > categories and select the page in the landing page dropdown.
Please use helpdesk.27collective.net if you have further questions
Hi,
Does your theme have an alternative to Google Maps like OpenStreet Maps?
Also, can a single default image be set for the main listing background image here?
https://main.mylistingtheme.com/listing/liman-restaurant/Hi
- Mapbox and Google maps are the two map providers available
- You can set a default cover image
Hi, what is the default behaviour when editing a subscription plan?
eg. if a user buys a subscription plan with 3 listings per month, then i change price and number of listings, what will happen? His subscription plan changes immediately? Changes on renewal? Never changes? is it the same behaviour with normal packages (no subscription)?
Thanks in advance.
Hi
The user buys what is available at the time. Changing the package settings later does not affect his purchase. I think that would be unfair to a customer
That’s exactly what i wanted to be sure, thanks
Hello it is possible to make something like that: Customers can add his/her product to my site. And can give a comission to the products (fixed or percentage) and i can earn money from that. Something like a mulitvendor dokan?
Hi
That is not available by default. You need a multi vendor plugin
Hi, I’m having a hard time with Product Vendors and Mylisting. Please tell me how do I add a product to the store tab from the front-end using Product Vendors and your theme? I know if you type under products, it comes up with the products added on back-end but how do I do it from the front-end?
Hi
Product vendors has its own dashboard (backend not frontend) where you can create products.
To add those products to listings, please check https://docs.mylistingtheme.com/article/adding-products-to-listings/
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