779 comments found.
Hello I need to make new custom post type with custom taxonomy on your theme and I have problem with this. I tried that with Pods plugin and with my own script and I have still same problem. I am working on child theme. The new custom post working well, but taxonomy page got 404 error. As I can see you have some redirect in index.php file. I tried that and it work only for custom post but not for taxonomy.
Your template just not see my custom taxonomy. Do you have some other file where is redirection for taxonomy or someting?
Ok it’s fixed now. Do not think about it 
Will you be updating GymEdge to 5.7?
You can update it will work
Hi Nice Theme I like to buy this theme before some question
1-Vertical tab option available??
2-Integrate zoom possible ?
3-Paypal Payment option available ??
4-How can add video??
Hello since i have updated the Theme the Theme includes parts doesn’t show up anymore on the Homepage. Like Trainers slide , Class slide, Class schedule…. Also the Headermenu and the Footermenu aren’t in one line now there are the logo up and the Menu below also in the footer. What can i do? Thanx for helping
Hi,
Which version you are using? Your support expire please renew support. Send me your site url I will check.
i have renew the support and have u send via envato support the url etc….
Please create ticket here https://www.radiustheme.com/ticket-support/
hello, i try to install to wordpress but fail and said “the package could not be installed. The theme is missing the style.css stylesheet.”. what can i do ?
Hi,
Thanks for purchasing our Theme. You are trying to install full zip package please unzip and see uploads folder contain gymedge.zip install this zip file.
See our doc https://radiustheme.com/demo/wordpress/gymedge/docs/#demo-auto
Thanks
got it and thanks. For the file name: gymedge-child.zip file, no need upload right? one more question, RT Demo Importer DO NOT HAVE Install Demo Contents, only have Activate | Delete. what should i do?
Child theme need if you do any custom work like PHP or CSS work.
RT Demo import plugin need to import demo data after import demo delete this plugin see our video https://www.youtube.com/watch?v=g7oNJipelvw
Thanks
hello am not able to install the demo, is this theme only once usable or we can create multiple websites using this theme, please help it is telling some failed demo temp in the error message, please help soon
Hi,
You can use 1 Regular license in 1 site only. Can not use multiple live site as per Envato License Policy.
2+ years ago we provided you support for your domain.
Thanks
Your Theme needs an Update 4 the Layerslider . It says multiple jquery issue
Hello,
Please update theme to latest version. We don’t get this type of issue.
Thanks
Since Wordpress Update there is a LayerSlider Issue Please Fix the Problem
replied another message
What’s the support turnaround (in getting a response). I have a couple tickets open. Initially, the response was quick. Now it’s been over the 15 hour turnaround time mentioned in the features
Sorry for late I am checking your tickets.
I still have tickets that are waiting for answers.
replied I see new request from you.
Yes, but the “new requests” are just old questions I’m still waiting for answers on. I asked about view and class overriding in one of my original tickets that never got answered, so I created a new one.
I am checking please don’t create multiple tickets for same issue or better use one ticket with different points.
hello, i like it, can you tell me more about it & it’s available to make a clubs timetable?just like https://dccurl.com/BrG2WT, let me know before i bought it soon. thank you
Hi,
Sorry sir we don’t have this type of schedule.
Thanks
so any reference template can do that?
No idea
The latest version of Wordpress updates jQuery to a version that’s incompatible with the version of bootstrap being used. Will you be updating the theme to be compatible with the latest version?
We are working on this update it happen for WP 5.6
Hi I’m working on my clients website using gym edge from last night I’ve noticed there are few layouts disturbed and responsive ness is gone I’ve checked the console and it showed this error: Uncaught Error: Bootstrap’s JavaScript requires jQuery version 1.9.1 or higher, but lower than version 3 at bootstrap.min.js:6 at bootstrap.min.js:6 Can you elaborate please how to fix it?
Hello,
Please create ticket with access we will check https://www.radiustheme.com/ticket-support/
The Price Box module doesn’t support Polish language- it is not mentioned anywhere
Hello,
We already explain to you your specific word not work even WPBakery default editor. It is your font rendering issue.
Thanks
Greetings,
First let me say, the theme is awesome and I will be purchasing a several licenses of your Metro Theme in the near future. I just wanted to know is there a way to add additional content to the base “class” post since it isn’t actually a page. I would like to add some additional heading and paragraph text to the base class when it is displayed on the frontend. Let me know if this is possible or is it achievable via the the Theme Editor, CSS, etc.?
Hello,
Can you please send me screenshot? https://www.radiustheme.com/ticket-support/
Can the number of characters be increased in the ‘info text 3’ element and the ‘class grid without pagination’ element, and is there a limit?
Hello,
Info bax there is no limit for characters.
So maybe I misunderstood, but I purchased this theme, and the class grid without pagination element has a text limit. How do I remove this text limit?
Please create ticket with access https://www.radiustheme.com/ticket-support/
Thanks
Please, I have one more question.
In the theme settings, I can’t handle the time display “AM” and “PM” in the “CLASS SCHEDULE” section I need to have a 24 hour time mode.
Where is it set in the template, please?
Hello,
From Theme Option you can do this see https://www.radiustheme.com/faqs-gym-edge-gym-fitness-wordpress-theme/
Thanks
Hi, the template is excellent. But I have a small request from a customer.
It owns several fitness centers. In two it has 2 (two) halls for sports.
How do I set two different schedules for two impressions on one page, please?
If that doesn’t work, what solution do you recommend?
well thank you
Hello,
I think you can solve using category. Add class category wise then display schedule by category.
Thanks
on class booking page is showing snippet – [bookly-form staff_member_id=”3″ show_number_of_persons=”1″ hide=”categories,staff_members,date,week_days,time_range”] – how to fix?
Hello,
We don’t add any Booking form by default with theme. You can check if you used any plugin for booking make sure plugin is active.
Thanks
Hi, My client has a website with wpbakery, and now you have elementor, so my questions are there any way to convert his website wpbakery to elementor that he has?
Hello,
Yes we did same for Elementor as like WPBakery
Thanks
I mean client have wpbakery, pages design which he have in bakery, he want to convert it into elementor, not adding new page, but by converting.
Can not convert two page builder html structor not same.
is fully compatible with elementor?
Theme is based on Elementor free version and our custom addon.
