501 comments found.
Hi there,
I’m interested to buy this theme. I see your demo is working fast. Would you be able to recommend any good hosting provider and plan which make the page load fast, please?
Thanks PL
Hi pl1000,
You read the document at the link https://www.wpbeginner.com/wordpress-hosting/ so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Thanks for your reply, I have one more question. is this possible to change the way of how to zoom the product picture. Instead of zooming while you hovering your mouse pointer over the picture, change it the way that after clinking on the picture it opens bigger?
Hi pl1000,
You go to Appearance > Theme Options > Product Details > Product Cloud Zoom > turn off it.
Best regards,
I need some help on following:-
We implemented theme here http://hidemos.com/projects/bds/ and did some customization and we having trouble in top header where it is not showing blank ( header-left )
Please check the screenshot here http://hidemos.com/projects/language-jpg-1366%C3%97729-.png
Hi rohitbhatia1,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi, I bought your theme Drile. I have two problems though. First, when I click on automatic demo import, it show the number zero (0). The demo contents are not properly imported. Second, the purchase code for Revolution slider that came with the theme, does not work. It says the code is locked to another website. Could you help?
Thanks
Hi Nibiroo,
1) Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
2) You read the article at the link https://skygroup.ticksy.com/article/10856/ so information.
Best regards,
rtl supported ??
Hi lanrood,
The Drile theme has supported the RTL.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hello
I installed the theme that we bought and is missing the content from the website. Can you please advise?
Hi compupits,
Do you have imported the demo content? If no, you read the document at the link http://docs.theme-sky.com/drile/#demo-content so information.
If you want to setup exactly the Drile full package demo, you will go to our downloads page . You input your purchase code . It will give you the links to download the full demo package. If you can not download the packages, you can open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. We will help you.
You can read article at link https://skygroup.ticksy.com/article/5489 so information.
Best regards,
Hello,
Where can I change the hoover color of the menu, see: https://www.theburtshop.com/When hoovering, it becomes transparant. We want to be it a solid color.
greetz, Marcel
Hi mgansevoort,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hello, I installed the theme and imported the demo content. The blue partial background downward the slider in your demo Home-5, doesn’t exist in the demo content that I imported. How can I show this background on the page?
Thank you.
Hi ozgenazik,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Thank you for the prompt reply, best..
It’s resolved, thank you very much for your fast support.
Hi ozgenazik,
You’re welcome! 
If you need more help, please feel free to open a ticket. Our support team is always ready to help you.
Have a nice day!
Hi there, i have set up a product with attributes but on the product it is displaying both a radio check box and buttons. This has never happened to me before, only using this drile theme, which i absolutely love. Can you let me know how to disable this? Thank you
Hi jamie1wall,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hello and I bought the theme, I have a couple of problems that I do not know how to solve, the first of them when I access the demo home 1 one of the blocks where it appears separated by section in a black box does not appear, the space appears but it does not appear on the web and the other problem I have is when I enter the user login, the user registration option does not appear, is there somewhere to configure the user registration so that it appears on the web? , Thank you very much in advance
Hi andresteinx,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hi. I have a problem with the shop page. When I add a product to the cart directly from the shop page, the page blocks, and I can’t scroll up or down. Can you help me, please? https://qwertykey.ro/
Hi davosagency,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hello, I m tring to costumize the menu of mobile but it doesnt walk. I don’t know why ? plaese help me
Hi perdriel,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it
Best regards,
Hello, how can I put a picture on the site
Hi azeanar,
If you want to set up exactly the Drile full package demo, you will go to our downloads page . You input your purchase code . It will give you the links to download the full demo package.
You can read article at link https://skygroup.ticksy.com/article/5489 so information.
If you do not work, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hi azeanar,
If you want to put a picture on the site, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it. Because the question you are asking is not sufficiently informed as to where you want the image to be placed on your site.
Best regards,
My site is very slow and it looks like it is pre-loading something which causes very bad performance. I can not find what it is.
Using the Dirle template.
Thank you for helping
Hi wauki,
The speed of a website depends on many things:
- Hosting performance: If you check your website here https://tools.pingdom.com/, you will see that it takes much time to receive a response from your hosting. So, you should contact your hosting provider and ask them to check to host a performance for you.
- Plugins: you should only install the necessary plugins.
- Images: you should optimize the image with Photoshop or https://tinypng.com/
- The distance between server and visitors: when you check the website on gtmetrix or other online tools, they request your website from their server. So the result is not correct.
You can also install the W3 Total Cache plugin after you have finished building your site. Please read this article https://skygroup.ticksy.com/article/7374/
For more information about WordPress Optimization, you can read this article https://wordpress.org/support/article/optimization/
Also, you can read the document at the link https://www.wpbeginner.com/wordpress-performance-speed/ so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
hello i need how to wpbakery activate
Hi mad-arai-d,
You read the article at the link https://skygroup.ticksy.com/article/10856/ so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Dear Sir we are facing some problems in adding photos to the slider 1- The dimensions of the photo in the mobile preview is not what we put in the mobile box 2- some photos we activate only on desktop and tablet and we find its previewable also on tablet “although we set it as off”
Hi MohNaguib,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hello I am having a problem with the drile theme I bought. You will see www.halilahsap.com and you will see it. Plugins have caused problems. I deleted and reinstalled the theme again, the same problem continues, I would appreciate it if you could help.
Hi ibrahimkorcoban,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi Team – Before we buy, is this theme fully compatible with WordPress 5.7? Your change log seems to imply only 5.6. Thanks, Brad.
Hi sanechoice,
The Drile current theme version is 1.1.3 and it has supported WordPress 5.7. If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi there!
I absolutely love this theme, I am using header 7, i’ve changed the background to #202020 but the link and hover colour are the same. I need to change this colour but can’t see it anywhere in the options.
Many thanks! Jamie
Hi jamie I wall,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
hello, can you please help me, i purchased this template and i downloaded the wordpress file and uploaded it, but i noticed there wast demo data. so i went to the comments and found a link that led to the demo data and downloaded it, but i cant put it in the website. can you please help me or do it for me. thank you
Hi Martinybrenda,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you check it.
Best regards,
We have notice regardless if we are using the same menu for desktop & mobile or create a new mobile menu that the first 2 menu items don’t display. Well actually they do display but the menu bar with logo I believe covers them up. It appears to not be enough padding to display the full menu. On tablet it appears to cover up the first 3 items in the mobile menu. We have proven that is what is occurring by creating 2 or 3 dummy items in the mobile menu and then we can see our full menu. Can you correct this behavior of give us some .css to take care of this? Thank you.
Hi epicenter123,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you check it.
Best regards,
