170 comments found.
Don’t buy any templates here, All the things you see are from Elementor and if you want to use them, they will charge you additional fee which is even more than the amount you pay for the damn template, so disapointed. 2/10
Hi, please say clearly your problem.
We never say we will charge an additional fee if you want to use anything included in the theme.
If there is any issue, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
why am I not able to add a common photo galery?
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
Hello. I’m considering buying your theme. Is it compatible with WMPL? Best
Hi,
Sorry, our theme compatible with the Polylang plugin only.
Thank you for your interest in our theme!
I have downloaded this theme through my envato elements subscription and my commercial license isn’t allowing me to submit a ticket in your system. Slider Revolution isn’t working on my site at all. The home page isn’t providing an option to choose from valid available slides.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Did you see where I said that I cannot log into your system because it’s not accepting my license??
Hi, Please send me a few pictures regarding your issue, Thank you!
Slider Revolution isn’t allowing me to choose a slider for the home page >> https://gusbates.wpengine.com/ It looks like I’m not the only one having this issue, reading through recent comments though.
I have a license through Envato Elements.
Hi,
Make sure you are installing the maxbizz theme on a new website.
I have checked and see you are using the Revolution Slider old version 5.4.8.3
1, Please use WordPress core latest version, all plugins latest version for your website.
2, Add Revolution Slider for your homepage by go to backend edit page with Elementor
Thank you
Hi, i’ve a problem with the slider in the home. I’ve opened a ticket. Cancel this comment. Sorry.
Hi,
Yes, our developer will check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
How can I change the text on the portfolio gallery images?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi Support,
I would like to ask where to edit the default templates like this one
https://tinyurl.com/yh3kurgr https://tinyurl.com/yel6x66n This what I build using the default layout https://www.tom-brigl.com/contactless-payments-time-has-come/I want to edit some of the headers and I couldn’t find it.
Thanks, Regards,
Tom
I want this to be above the picture and change the tags to h1 https://tinyurl.com/yh8xwsvo
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi there, thank you for the Maxbizz theme.
When I import the demo data, it said that it imported the data, but only 2 pages are present: Example page and Privacy policy.
The WP installed is the latest and it is localised in RO-ro.
So basically the import does not work. Please help. Thanks!
Hi,
We’ll check and import demo for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Are the stock photos that are included with the demo data licensed for use with the theme or do they need to be licensed individually? If so, are the links to the photos provided?
Hi,
1, We’ll provide PSD files free for you after buy, 33+ PSDs file included with Images, Graphics.
2, All images in the PSD files and on the demo preview used for demo purposes only.
3, You will need to purchase the images that you want to use for your website. We’ll provide a link to you buy photos.
Thank you for your interest in our theme!
Hello, I purchased that theme from themeforest.net, I am unable to get a pro version of elementor, why is that? because most of the sections i am unable to edit? Why? I get the basic version of the elementor? Why?
Thanks
Hi,
We don’t ask customers to buy and use Elementor Pro with a Maxbizz theme, just use the Elementor version for free.
All you’re seeing on the demo site is using the free Elementor: http://wpdemo.archiwp.com/maxbizz/
If you have a problem or don’t understand when using our theme, here are the channels to help you:
Documentation online: http://oceanthemes.net/docs/maxbizz/
Support forum: https://oceanthemes.ticksy.com/
Thank you!
I have seen demo, but due to not a pro version of elementor, i am unable to edit the content on the home page. thats why need elementor pro version. We are purchasing a theme atleast have to provide a pro version of elementor??? Thanks
Hi,
Sorry, why you need to use the Elementor Pro version? we do not suggest you use the Elementor Pro version, our theme builds based on Elementor Free version only and it’s enough for customers to use our theme: https://wordpress.org/plugins/elementor/ ,
If you have a problem or don’t understand when using our theme. Please submit a ticket to get support from our developer: https://oceanthemes.ticksy.com/
Thank you!
Hi,
Elementor Pro sells for $49 per year, so we can not provide Elementor Pro version for you: https://elementor.com/pro/
Thank you!
amazing…. other themes are providing and you are not…
We are sorry, it is expensive to provide it free of charge to the customer. Thank you!
Hi, i’ve modified the 404 page with elementor, but if i visit a page that doesnt exist the website show me the old 404 page.
my website is https://businessglobal.it
the 404 page that i’ve modified is https://businessglobal.it/404-2
if i change the url to /404, automatically they return on /404-2
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hai,
We did everything like the instruction movie but its stil doesn’t work.
Kind regards
Hi,
We’ll check and import demo for you.0
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Goedemiddag,
Ik heb dit thema gekocht en gedownload in wordpress maar er gebeurd verder niks, de pagina’s worden niet geladen.
m.v.g
Hi,
Please watch the video tutorial before installing the theme and import the demo for your website: https://www.youtube.com/watch?v=wwChEw6moyQ
Or
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello,
When i import the demo data, the message says that is complete succesfully but i dont see anything in my website.
I tried it with 1 click import as you mentioned in the documentation guide.
I thought it was 5.7 version of wordpress the problem, then i downgrade to 5.6.2 but still demo cannot be uplodead.
P.S. Php.ini is configured with recommenced specs.
Hi,
We’ll check and impor demo content for your website.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Thank you very much for your response! I imported the data manualy as you mentioned in the documentation. Everything works fine!
Hi,
Great work, please read more documentation online to setup your website: http://oceanthemes.net/docs/maxbizz/
Thank you!
Hi, Does the theme compatible with WPML?
Thanks,
Hi,
Our theme not fully compatible with WPML, but compatible with Polylang plugin: https://wordpress.org/plugins/polylang/
Thank you!
Hi dear, i’ve download your theme thanks to my envato elements subscribe.
I’ve imported the demo content correctly but i doesn’t see the header.
Look: businessglobal.it
Ps. the bug is only on the desktop version, because on mobile i can see the header/menu (look the video https://www.loom.com/share/f4991a86289e488fa6421450890c65ac)
Hi,
Please select the header for your homepage and all sites: http://oceanthemes.net/docs/maxbizz/2-header-settings/
Thank you
Thanks, problem solved. I have to ask you, why you don’t includ a child theme ready to install in the theme folder?
Sorry, child theme included in theme package download from ThemeForest: https://themeforest.net/downloads, please seen the folder: http://prntscr.com/10ooerx Thank you!
above mention site is not working fine few functions are working when we are login like 1.right side floating button(call back form button ) 2.video slider 3.youtube video
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello. Am unable to import demo after i deleted the previous one with the intention of importing another preferred demo. Please what can i do? Thanks.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I want to change the logo of the mobile logo left. I modify one demo header to include my logo and I have defined site logo and site favicon but the mobile logo left still have maxbizz logo. Can you help?
A.
this is the url: https://algolegalfirm.com/
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
How do I remove the MAXXBIZ icon that shows up when the pages are reloading?
Hi, please read more this guide: http://oceanthemes.net/docs/maxbizz/preloader/ , Thank you
