12047 comments found.
ERROR 400 – Hello, I am unable to reply to my open support tickets, for some reason the system shows an error 400 message. Please help! Thanks.
Hi RestaurantesPalma,
We are sorry that you are running into an issue:(
I addressed the issue to our tech team. Will get back to you shortly.
Please accept our apologies and thank you for bearing with us.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi RestaurantesPalma,
Thank you for bearing with us. Please kindly check we replied to your ticket on the helpdesk.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I am unable to submit a ticket for some reason. I get error 400, does anyone know what this means?
Thanks
Hi jpearcy74,
We are sorry that you are running into an issue. While I contact support regarding this can you please try closing your browser or trying from another one?
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, This appears to be fixed thank you!
Thank you for letting us know.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Where can i find review spam reviews ? Or how can i approve reviews manually?
Hi menophotography,
We are sorry but there is no option to approve reviews, they will be visible automatically.
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Business Hours. always show closed
Please kindly check this article https://docs.listingprowp.com/knowledgebase/how-business-hours-work/
If you need further assistance please kindly head over to our help desk. Please click here to open a ticket
is it possible to change the gallery to another better looking layout, like this:
https://utillz.com/brikk/booking/listing/vivamus-aliquam-libero-sed-ultricies-auctor/Hi mikkeli,
Thank you for your interest in ListingPro!
Yes, This can be possible. But right within theme exiting features it’s not possible. In order to make it possible it will require custom code in theme core files. We have a department for customization that can help you out with this. For customization please kindly fill out this form to get a free quote. Click here https://listingprowp.com/services/custom/
Let us know if you have any other questions 
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi mikkeli,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
HEY mikkeli,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
Pre-sales questions. I am looking at your theme for number of Directory projects. Could you please let me know the following (out of the box) to help me decide. 1) Do you have dashboards for different user types. 2) Do you have an Admin dashboard? Not the WP dashboard. 3) I require 3 fields for the Supplier Search function. Category/State/City. Is this functionality? 4) I note that you do not use WooCommerce which is great. However, is there a subscription type payment facility available? Thanks heaps for your time.
Hi Roydee,
Thank you for purchasing ListingPro!
1. Yes, we have dashboards for admin users. business owners and visitors.
2. We have a WP admin dashboard only.
3. Please kindly see How does ListingPro Search Works?
I will get back to you regarding your 4th question shortly.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Answer for the 4th question:
The following Payment Gateways are supported as of now: FREE (BUILT-IN)
- Stripe (Recurring Supported)
- PayPal Express (Recurring Supported)
- 2Checkout
- Direct/Wire Payment aka Bank Account Clearing System (BACS) (This gateway that requires no payment be made online)
- [New] Mollie for Europe
- PayFast for South Africa
- PayStack for Africa (Nigeria and Ghana only)
- RazorPay for India only
- PayU for India
- eWay for Australia, New Zealand, etc
If you would like to request another payment gateway please read this (developer-friendly payment hook) first before requesting a free quote
*note: ListingPro is a Directory solution and not an e-commerce solution. Which means you cannot sell physical or digital products out of the box.
Best Regards,
Natyra from Cridio
Customer Success Ninja
HI there,
I like your theme and I have a few pre-sale questions:
1. Do you have a translation-ready option for Serbian language? (Croatian or Bosnian are also an option as they are almost the same)
2. Is this theme good for a platform for multiple number of independent coaches and therapists?
3. Can number of events my clients would submit defined in the each plan/package? For instance: in the BASIC plan I define they can submit 4 events and in PRO they can submit 10 events. Is that possible?
4. Same applies for blog articles. My clients need to have an option in the dashboard to submit a blog article? Not sure if your theme have this option now, but if it doesn’t could you please check if that will be implemented in one of the next releases and if yes, when (ETA)?
5. Same applies for (digital) products. My clients sell product (books, online courses etc) so I need to check if your theme have this option. If not, will it be implemented in one of the next releases and if yes, when (ETA)?
6. Whatever end-users book (event, service) from my clients (that have listings on my website), I need that they can fully manage/approve/decline so that we (admins) don’t have anything with their stuff. Is that how the system works in your theme?
7. If I sell yearly plans to my clients (coaches and therapists), is there an option that they choose to pay me in cash or your systems forces them to choose one of the online payment methods? In the beginning while I don’t have an registered agency, I would like they to have this option because most if not all of the transactions will not be made online (thru banks, paypal etc.) but probably with cash.
Thank you in advance.
Best regards, Brando
Hi Brando,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Brando,
Thank you for your interest in ListingPro!
1. No, we don’t have a translation ready but you can translate it with Loco Translate Plugin https://docs.listingprowp.com/knowledgebase/how-to-translate-listingpro/
2. Yes, you can categorize coaches and therapists based on their profession.
3. We are sorry but we don’t have restrictions for events :/
How the Pricing Plans work?.
4. We do not have an ETA for it yet.
5. ListingPro is a Directory solution and not an e-commerce solution.
You cannot sell physical or digital products out-of-the-box, but you as an ADMIN can use any WordPress e-commerce extension that supports shortcodes and manually insert shortcodes on any page, individual listings (description box) or use widgets to show in the sidebar.
Listing owners can only showcase their products or services with the Menu management system. They can link it to an external page where they can sell the items but the transactions between the end-users (visitor) and the business listing owner will not take place on the website.
You may also check our Menu Management System that allows showcasing any products or services on listing details. https://www.youtube.com/watch?v=wI-kuQlF99g&feature=youtu.be
Will get back to your regarding your 6th and 7th question.
Thank you for bearing with us
Best Regards,
Natyra from Cridio
Customer Success Ninja
6. Yes, business owners accept booking requests.
7. We allow direct payment which admin can collect from a bank account, But not in cash directly from the business owner.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Brando,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
HEY Brando,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Brando,
If you’re interested on EventPro sign up [HERE] and we will notify you when we’ll lunch!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Natyra, tnx! Could you please provide me with more details, I want to know more about that product and on the page you gave me there are no details about it… Tnx!
Best regards, Brando
Hi there,
Just letting you know that we have launched EventProWP.
You may read our Blog Post EVENTPROWP: THE BEST EVENT MANAGEMENT & TICKETING WORDPRESS PLUGIN about it as well .
Let us know if you have any questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
My support for this item has expired but php 7.4 will not work with this theme.
Hi athomeit,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi loving the theme, Before purchasing can you tell me Is it possible to add different headings to the Additional Details in the right hand side rather than have them all under one heading ?? Many thanks
Hi Ashley,
Thank you for your interest in ListingPro!
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Regards,
Natyra from Cridio
Customer Success Ninja
HEY Ashley,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
this page could not load google maps correctly issue
Hi pegira,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
Do you know the release date of medpro?
Thanks
If you had already signedup for early access please check your spam folders. We had sent out several emails to early signups.
MedicalPro will officially launch soon. Possibly by this week.
Hello, How I can translate into French the search (What and Where) in Home and inner pages? Loco Translate installed but and works but there some areas that can’t covered by Loco and need to be translated. Also, if you translate the ListingPro Plugin how can I save it in Child Theme?
Thanks in advance for your help.
P.S. BTW I have to renew my subscription
Hi dtopolnik,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
With the Listingpro theme, the listing owners can add links to their social medias profiles on their listing. But do they have the option to embed their last tweets or last Instagram posts directly in their listing?
If not, would you like to consider adding this option? That would be a fantastic addition, and quite simple for Twitter as their API allows displaying tweets from ANY user account (without connecting to the account!). Maybe you could have a look at the very popular SmashBallon plugin (https://wordpress.org/plugins/instagram-feed/ <—for Instagram posts, more than 1 Mio active installs!) and integrate with it. That would be a great new feature (maybe a killing feature) for the theme. And this new feature might also be easily sold as part as “Premium plans” for the end users (listing owners).
Thank you for your answer and for considering this suggestion.
Hi Lorange,
Thanks for taking the timeout to give us a suggestion. To share your feedback go to the link below and scroll down to Feedback section.
Feedback ListingPro Click Here To Visit Our POST-SALE Resources
Thank you!
Natyra from Cridio
Customer Success Ninja
how to update your arabic language with latest listing pro version because this error show when i install your arabic files ( Error: Translation set not known in Listingpro )
Hi menophotography,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
razorpay and payu add-on is free or paid after buy this theme?
Hi Rajeshlanke,
Thank you for your interest in ListingPro!
RazorPay and PayU are premium(paid) add-ons that you can use after you purchase ListingPro!
Let us know if you have any other questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Why we pay for extra 99$ for add-on you say all plugins is free.. In india maximum people pay via UPI so we need this plugins.. This is not right… Please give us that plugins free..
Hi there,
We are sorry those are premium plugins. 
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Rajeshlanke,
Just wanted to let you know that now you can get PayU FOR FREE!! https://listingprowp.com/downloads/payu-india/Best Regards,
Natyra from Cridio
Customer Success Ninja
1. How can I add more fields in contact details section? 2. How to disable required option for description section? 3. Is it possible to add advanced filters options under home page banner search bar?
Hi borhan88,
Thank you so much for your interest in ListingPro!
1. How can I add more fields in contact details section?
Please kindly read this article regarding your question
2. How to disable required option for the description section?
You just leave it blank and it won’t show anything. It is not required to fill the description section.
3. Is it possible to add advanced filters options under home page banner search bar?
On this article you will find more about search feature on homepage.
Let us know if you have any other questions
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi borhan88,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
HEY borhan88,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I see this has been asked before but can’t see a solution…
There is an option to disable typing in homepage location search field but not the what search field.
Is it possible to make the “What” field in the search box a drop down like the “Where” field?
Any feedback appreciated.
I’m confused, the article you have linked to has nothing to do with my query. I wasn’t referring to forms, I was referring to the search box on the homepage.
Hi Inspomedia,
Sorry for the confusion and for the delay in response. Please kindly follow steps below.
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
1) On your demo pages, it looks like the “Sort by” function doesn’t work properly. I tried to sort the listings by “Highest rated”, and it didn’t work at all. Example: https://restaurantpro.listingprowp.com/listing-category/italian/
2) Currently, the order options are: “Most reviewed – Most viewed – Highest rated”. Does the theme let us add more options, for example “Lowest rated”, “Less viewed”, etc.? Or maybe there is an option that let the visitor chose between “Ascending/Descending” order?
Hi Lorange,
1. Thank you so much for letting us know. I will forward this to our tech team!
2. Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I have a pre-purchase question, can I integrate my own country payment method, means a third-party integration ‘cause you haven’t offered a Woocommerce extension.
Or can I migrate listings from WilCity to ListingPro? Or if we create an app, can we register businesses in the app?
Hi MUsama339,
Thank you for your interest in ListingPro!
The following Payment Gateways are supported as of now: FREE (BUILT-IN)
- Stripe (Recurring Supported)
- PayPal Express (Recurring Supported)
- 2Checkout
- Direct/Wire Payment aka Bank Account Clearing System (BACS) (This gateway that requires no payment be made online)
- [New] Mollie for Europe
- PayFast for South Africa
- PayStack for Africa (Nigeria and Ghana only)
- RazorPay for India only
- PayU for India
- eWay for Australia, New Zealand, etc
WooCommerce Payment Gateway is not supported.
If you would like to request another payment gateway please read this (developer-friendly payment hook) first before requesting a free quote
Best Regards,
Natyra from Cridio
Customer Success Ninja
Again -> Or can I migrate listings from WilCity to ListingPro? Or if we create an app, can we register businesses in the app?
Here’s an article of how you can import listings to ListingPro. How to Import Bulk Listing.
We are working on building an app for our customers, but we don’t have an ETA for it yet.
Let us know if you have more questions
Best Regards,
Natyra from Cridio
Customer Success Ninja
Is it possible to remove the title from the review system?
Hi MUsama339,
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
HEY MUsama339,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi MUsama339,
To be the first to learn about our new product releases, deals, updates, events, etc,
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I have a pre purchase question. I will want to set up a monthly payment for businesses that submit a listing. However I will be manually setting up some listings before the website goes live. Is it possible to set these up as 30day free trial and then charge them. Can I input credit card details or is there a way they can get a reminder after 30days to submit payment details? Is there an option to have a ‘featured’ listing where a business might pay more to be listed but their listing would be highlighted.
Just a couple more questions. What are the payment options for adding an ad, is this daily/monthly and can you set different options for where the ad is placed. Can you remove the claim a listing option? Only businesses with be adding their own listings
Hi Emma,
Thank you for your interest in ListingPro!
We have an article that explains everything about Pricing Plans feature. Please kindly read it and you’ll be informed more about your case and let us know if it’s working for you.
I will get back to you shortly about your second comment. Meanwhile you can ask more questions if you want to
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thanks for bearing with us.
IT depends on the user for how many days he has activated the campaign. And yes it can be removed by going under theme options > listing > listing Claim, there you can turn off this option
Regards,
Natyra from Cridio
Customer Success Ninja
Hi Emma,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
