279 comments found.
Hello, Is there an option to duplicate the main woocommerce shop page https://baker.qodeinteractive.com/shop/ I would like to make three product sub-category pages under the main shop page . and I wanna theses sub-categories to inherit the styles of the main shop page . Thanx
Hi there, Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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The top bar is not displaying and I have a text sample in Header Top Bar Left and Right Columns and even Header Widget Menu Area, and nothing displays. The settings are Top Bar YES, Top Bar in Grid YES, even with background colors and still nothing. Please advise. Thank you.
This is resolved. I didn’t realize it was turned off on the home page so once I turned it on, I was able to see everything. 
Hi there,
We’re glad to hear this
If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Edge Portfolio part of
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How can I add an image to the footer? Thank you!
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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Hello there.
How can I change the text in mini cart widget? I’ve added to the menu but cant find the correct place to change the text in it. Quantity, order total and the button text.
Also, the mini cart widget is not showing up in the single product pages.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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Hello, I have duplicated navigation header in home page. How Can I fix that? Image: https://bit.ly/38L66yI Thanx
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
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ModSecurity: Access denied with code 403 (phase 1). Matched phrase “-C” at MATCHED_VAR. file ”/etc/apache2/modsecurity.d/rules/comodo_free/21_PHP_PHPGen.conf” id “220030” msg “COMODO WAF: Vulnerability in PHP before 5.3.12 and 5.4.x before 5.4.2 (CVE-2012-1823)||www.xxx.it|F|2” tag “CWAF” hostname “www.xxx.it” [unique_id “X-7-Yu8awVFb5NumoIgmhQAAAEU”]
Hi there,
It looks like that error is complaining about an old version of PHP. Please try to change the PHP version. You can read more about it here.
Support
Edge Portfolio part of
Qode Interactive
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the version is php 7.4.14 and the firewall ModSecurity block url fonts/Simple-Line-Icons.ttf?i3a2kk <—?-i3a2kk
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end and help you.
Support
Edge Portfolio part of
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Thanks!
Hi there,
Feel free to submit a request at our help center and our support team will be happy to help if you need it.
Thanks.
Support
Edge Portfolio part of
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Hello I have problem with lightbox’s responsiveness in mobile. As I see you have the same problem in your demo theme ! What do you recommend ?
Hi there,
Could you please provide us with your website URL so we can be sure what exactly you refer to.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hi there,
Please try to ad this code to Appearance > Customize > Additional CSS
@media only screen and (max-width: 480px) {
.pp_pic_holder.pp_default, .ppt {
width: 100% !important;
height: auto!important;
}
body .pp_pic_holder #pp_full_res img {
width: 100%!important;
height: auto!important;
}
}We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Thank you I tried it and it works fine !
Hi there,
Glad to hear this!
Support
Edge Portfolio part of
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Thanks for your Baker theme. The biggest issue it’s the mobile version where the logo is taking the whole space. Can you please help me out with how to fix it, please?
Thanks
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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Could it be that there is a problem with the Edge Instagram Widget?
Hi there,
Thanks for writing in! There was actually, however, we have updated the theme where this has been sorted out.
So please check if you have updated the theme and its plugins to the latest version according to our tutorial here.
Thank you.
Support
Edge Portfolio part of
Qode Interactive
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Hello, How to add sidebar to single product page? Thanks.
Hi there,
Thanks for taking an interest! Unfortunately, single product page could not have sidebar activated from our theme options. This is a page template that cannot be changed, you could however consider using some WooCommerce extension that enables you to edit the single product page.
Thanks for understanding an if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Support
Edge Portfolio part of
Qode Interactive
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hi there, first thanks for the upgrade to make it work with wordpress 5.5. – i installed the latest theme and it all went well except for this bug: whenever smooth scroll is enabled in the theme settings you cannot scroll at all in firefox (in chrome its working nicely).
Hi there,
Thanks for writing in! Could you please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it so our support team can check this on your end.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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awesome, the support send me the corrected /wp-content/themes/baker/assets/js/modules/plugins/smoothPageScroll.js file and now everything works!
Hi there,
Glad we could help!
Support
Edge Portfolio part of
Qode Interactive
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Hi, nice theme. However, how can i add a cart icon to my menu? I am unable to add a cart icon when using the divided menu, could you please advise.
Also, it seems that my cart page is not working as well, it does not allow me to checkout. When i clicked on the checkout page it redirects me to the home page. Same goes for the go to cart button when i add a product to my cart.
Thanks.
Website: https://crumbsaffaire.com/
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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Hello, trying to update the theme. Just updated Wordpress and now all my content is displayed in “blocks” and no longer in the Baker editor. I tried to update the theme and just got this error:
Fatal error: Call to undefined function baker_edge_add_meta_box() in */vennturebrewco.com/wp-content/plugins/edgtf-core/post-types/portfolio/admin/meta-boxes/portfolio-meta-boxes.php on line 31
Not sure where to go from here?
Hi there,
Please check if you have performed the update, updating both your theme and its plugins as per our guidance here, because this sounds like you missed to update the plugins.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hello, Pre-sale question. You have wonderful demos in your theme. and actually, I want to set one demo as my main demo, and use some sections from the other demos. Is that possible and is your theme flexible using any section from all demos? Also do you have compatibility with Elementor ? thanx
Another Pre-sale question. Do you have a cost calculator for products and reservation table for delivery service? If not, do you recommend third-party plugins doing the purposes compatible with your theme ? thanx
Hi there,
Thank you for your interest in Baker!
Baker is not compatible with Elementor. You can only use WPBakery to edit the demo content and create new. Here you can see how you can combine different parts of the demo: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002758377-How-to-Combine-Pages-from-Different-Demos-of-the-Bridge-WordPress-ThemeWe don’t have any plugin of this kind. You could try finding one, but we can’t guarantee it will work.
Let us know if you have any additional questions!
Support
Edge Portfolio part of
Qode Interactive
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Thank you for your kindly reply. But I didn’t mean to copy hall section or pages from another demos . I mean the builder to be rich with styles for each individual element . For example, Progress bar or map elements to have the same styles in all demos .So that I can take advantage of the required element style from any demo and using it into my own demo?
Also, do you support RTL? And I will RTL it using rtl.css not builder reverse rtl , will I have any problems? Regards
Hi again,
There is only one demo to import, so the elements will look the same on any page you put them on.
About RTL, please read this: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002367198-Do-Qode-Interactive-Themes-Support-RTL-Right-To-Left-Text-Let us know if you have any additional questions!
Support
Edge Portfolio part of
Qode Interactive
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Hi, I update my website but now I don’t see the Instagram feed?? Could you help me, please? www. paartesaldelvalles.com I hope your help as soon as possible. Thanks
Hi, I hope your answer. Thanks.
Hi there,
We could unfortunately not access your website. Anyway, please read more about it here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Instagram feed has stopped to work: {“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): basic”}
Hi there,
Thanks for writing in! Please read more about it here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Are the theme support RTL?
Hi there,
No, only Bridge and Foton support RTL: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002367198-Do-Qode-Interactive-Themes-Support-RTL-Right-To-Left-Text-Let us know if you have any additional questions!
Support
Edge Portfolio part of
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The theme has not been updated since 2/2020. When can we expect an update since there have been multiple upgrades to wordpress and woocommerce? There is also an update for WP Bakery plugin that needs to be distributed—they are now up to 6.2.
Hi there,
Thanks for writing in! Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out. But if you need an immediate update of any of the plugins, please submit a ticket on our help center and one of our support agents will provide you with latest versions.
We appreciate your patience and understanding.
Support
Edge Portfolio part of
Qode Interactive
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Hi! When do you think Woocommerce’s Datepicker for the checkout page will be available to work with this theme?
Hi there, Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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