315 comments found.
Is there an html version?
This only has the WordPress version.
Regards
please kindly check and give me https://support.xpeedstudio.com/support-center/ticket/56177
I see our team already replied your ticket. Please be patient
Regards
Do you have HTML Version??
No We have only WordPress version.
Before buying I wanted to confirm that all themes support RTL (Arabic) dual language website English & Arabic & If it will be able to install the theme on xampp local domain (to finish locally) and then transfer everything to real domain. Does the license provide for this?
Hi
Yes, our theme supported RTL. If you faced issue with our theme. You can contact our support team.
Yes you can build in local and after moved to main website. No issue will be in license.
Regards
hi. why cant i update the theme? it is not even showing update available in my backend, and my current version is 2.9
i am using the child theme, how can I install the update without losing the theme cuztomizations
has anyone used this theme without a preloader? i’m experiencing an issue where the default theme is loaded before my customized edits. This happens for every page
Hi
Css loading need time that’s why most of the themes use preloader on there theme
Hi I have the following error on my website openbusinessafrica.com Fatal error: Uncaught Error: Class ‘ElementsKit\Modules\Controls\Controls_Manager’ not found in /htdocs/wp-content/themes/blo/components/editor/elementor/widgets/blo-case-study.php:38 Stack trace: #0 /htdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(1951): Elementor\Blo_Case_Study_Widget->_register_controls() #1 /htdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(461): Elementor\Controls_Stack->init_controls() #2 /htdocs/wp-content/plugins/elementor/includes/base/widget-base.php(154): Elementor\Controls_Stack->get_stack() #3 /htdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(267): Elementor\Widget_Base->get_stack() #4 /htdocs/wp-content/plugins/elementor/core/files/css/global-css.php(120): Elementor\Controls_Stack->get_controls() #5 /htdocs/wp-content/plugins/elementor/core/files/css/global-css.php(66): Elementor\Core\Files\CSS\Global_CSS->render_schemes_and_globals_css() #6 /htdocs/wp-content/plugins/elementor/core/files/css/base.php(617): Elementor\Core\Files\CSS\ in /htdocs/wp-content/themes/blo/components/editor/elementor/widgets/blo-case-study.php on line 38
Version 2.9
*Elementor new version compatibility. Please update the theme as well Essential plugin which comes with the theme bundle.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
How can i update he theme as well Essential plugin which comes with the theme bundle???
Hi, I have serious problem with this template and none solution. I’d created a ticket support in https://support.xpeedstudio.com/ and the answer was: “No issue there. It loads fine.”
I need a quick response because after this I’d sent 5 others message that was ignored. Com’on! Be profesional at least!
Hi
I see your ticket and this issue not from our theme.
If you have faced any issue related our theme please contact again.
Regards
Hi, of course it’s about your theme because the page don’t load properly and have a huge error shows that JS files are missing: https://prnt.sc/10ul3uh
I don’t see any issue on my end https://a.cl.ly/WnuY4AB2
If you have still any issue please contact our support team from our support desk.
Good evening
Please i am finding it difficult to import the demo data please view the below link for your view
It takes all time loading when importing
https://prnt.sc/10v7o0tThis is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi guys, nice theme! Just needed to point out that the icons you are using are not hi-res, thus not Retina-ready.
Cheers, Andreas
Hi
We have planned to update our theme soon with this.
Regards
Hi again,
what’s the approximate timeframe for this update of icons to become hi-res?
Also, is it possible to buy your theme, test all the things I need and if they wouldn’t fit my needs to get a refund?
Cheers, Andreas
Hi
End of this month. But if you just tell us which icon you wants high resolution we can manage to send this to you.
Regards
Hi, ok, thanks. What about the second question?
Please check our demo before purchase. This theme already using 2000 customers. If you found any bugs we are happy to resolved and update our theme
Please check our demo before purchase. This theme already using 2000 customers. If you found any bugs we are happy to resolved and update our theme
Your demos look ok to me, it’s more the elements kit you’re using that I am worried about, because I need many some rare elements like 360° viewer. Currently I am testing a theme with Element Pack from BdThemes and I am constanlty running into obstacles, UI limitations and bugs. This is why I would like to test thoroughly everything you’ve got to see if can work with your tools…
And there is also the question, whether you offer some small customizations or at least provide the CSS code for my custom styling and animations of menu, footer, buttons, go-to-top, tabs, accordeons etc..
Hi
We recommend using other plugins for “360° viewer” this plugin lots of compatibility issues with elementor and other third-party plugins.
ElementsKit is stable and this already using over 300K customers. also, they have a Board for future request https://wpmet.com/plugin/elementskit/roadmaps/#ideas
Customization not included but you can hire our consultant team who can help you with this.
Regards
Just upgraded support because it seems BLO broke my install. Who is there an updated?
Hi
Please update our theme latest version as well update the BLO Essential plugin with our theme.
If not resolved, Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
demo content not installing only take long time and give error. please do have manual demo for this neew update? to be download and import manually ? please
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Does the theme come with all the images as per demom? Free to use the images?
Hi
Images are included But demo purposes only.
Regards
are the images free to use?
We recommend to use own images.
Hi, i just want to know whether it is a “YES, can use” or “NO, cannot use” before buying it. Because images are also part of the value of the package.
NO
Hola, al instalar el theme me sale este error: “No se ha podido descomprimir el paquete. El tema no tiene la hoja de estilos style.css.” a qué se debe?, su ayudar por favor
Hi
You have extract the zip fast and you will get documentation inside it along with Themes file. https://support.xpeedstudio.com/knowledgebase/where-i-will-found-theme-documentation/
How to set blog title as H1 (very important for SEO)
https://demo.xpeedstudio.com/blo/2019/06/27/extra-benefit-through-invest-by-your-money-6/h1 is Blo on all the pages and the title is h2 (A wonderful serenity has taken possession )
My support is expired as I have started to use the theme now but this is a very serious code bug.
Hi
This will be fixed in our next update.
Regards
Hi team, Just purchased blo theme, I am facing one issue, Editing with Elementor is not working, Page is only loading for infinite time, just blank. Can you please help me with this.
Hi Please increase your server PHP details. If you don’t have an idea about it contact your hosting provider. They will do this for you.
Php version 7.2 or higher
max_execution_time = 500
Memory limit = 512
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi, How do i set the same header for every page, where do i change the page title image too. thanks
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi there, After a few months elementor is not loading on backend. I updated all plugins and theme… but still too slow and doesn’t load.. any suggestion? thanks
Please update our theme with latest version, Also update BLO essential plugin with the theme.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I tried to follow your instruction https://support.xpeedstudio.com/docs/blo/#Introductionandquickstartguide. to install the theme. However I can’t find the Demo Content Install under Tool menu (see attached screenshots).
My WP version is 5.6.2.
Can you please help?
Thanks,
Quoc
Maybe you did not installed required plugin or extensions.
Please check in top notice there maybe a notice to install required plugin.
If not resolved please contact our support team. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Upgrading to Elementor 3.1 breaks several elements of the website / theme.
Please update theme as well our BLO Essential plugin.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
