Hi there,

Thanks for writing in! It is compatible but please read this article here, however as this is only a temporary solution and the theme will for sure be updated as soon as possible and you will be notified about it for sure.

Thank you for your patience.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

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Hi there,

Thanks for taking an interest!

It is compatible but please read this article here.

Do let us know if you have any additional questions.

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Hi there,

Glad we could help!

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One more question: is your theme compatible with GTranslate? Thanks

Hi there,

We have not tested our theme with GTranslate however you can always test it on your end. Do understand that we cannot guaranty theme compatibility with this plugin for the same reason. However you can translate the theme easily with locotranslate. Please read more about it here.

Do let us know if you have any additional questions.

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Hi there,

Thanks for writing in! Our team is working hard on updating all our themes so we are certainly not phasing out from this theme and an update will be released soon.

If you need an immediate update of any of the plugins, please send us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.

Thanks.

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Excellent, thank you for such a quick reply, truly appreciate it.

Hi there,

Glad we could help!

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Hi there,

Thanks for taking an interest! You do have within our theme already predefined layouts for portfolio as well as you do have an option to use your custom portfolio type and build your own content the way you wish.

We hope this helped and let us know if you have any additional questions.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for writing in!

Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.

Do let us know if you have any additional questions.

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Hi there,

Please try to add this code to Edge Options > General > Custom Js

jQuery(document).ready(function($) {
    $('a[title]').each(function() { $(this).removeAttr('title'); });
});

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi,

yeah it works perfectly!

Thank you so much!!

You are welcome!

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources

If you need assistance with demo import we would kindly ask you to submit a request at our help center and our support team will be happy to help.

To enable editing on portfolio items, you should know that by default, the WP Bakery Plugin is available for page editing only. However, you can use it to edit other post types (such as blog posts or portfolios) as well. To do so, navigate to WP Bakery Page Builder > Role Manager > Post Types, select Custom from the dropdown and mark all the checkboxes available there.

Also, note that WPBakery does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Within Elated Options > Portfolio you can enable the Related portfolio. So please do this.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for writing in! We haven’t had this issue before and it would require investigation on your end so we would kindly ask you to send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our support team can check this on your end.

Thanks.

Support Edge Portfolio part of Qode Interactive

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Hi there,

Thanks for writing in! We haven’t had this issue before and it would require investigation on your end so we would kindly ask you to send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our support team can check this on your end.

Thanks.

Support Edge Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

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I have and haven’t heard back in days….

HI there,

Sorry to hear this, our average response time is around 24 hours. Also, please, note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue. However we do see that an agent has been assigned and you will for sure get an answer soon.

Thank you for your patience.

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Hi there,

Thanks for using our theme!

Please note that WPBakery and Revolution slider do come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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they do not come bundled because i was forced to purchase Revolution slider and wpbakery. please refund me my purchase

Hi there,

Please understand that you do not need to purchase those plugins, as they do come bundled within the theme and can be used without any issue. You can also read more about bundled plugins here.

Also if you need any help with the theme and usage of it you are more than welcome to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please check our guidance here on how to update the theme and its plugins. Within the new theme update the latest versions of the bundled plugins are as well included.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

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Hi there,

Alright, please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will provide you with the latest version.

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Hi again,

Please try adding this code to Appearance >> Customize >> Additional CSS:

@media screen and (min-width: 1025px) and (max-width: 1399px) {
.vc_col-sm-6 li.li_marker,
.vc_col-sm-6 p {
  line-height: 1 !important;
}
}

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Hi

It works!

The only problem is that the text will become super tight one line to another. Is there any other way to do it, working on the images?

Thanks

Hi again,

Changing the size of the image will affect the width to height ratio, and it will look squeezed or stretched. The best solution is to use the code we already sent you.

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