12047 comments found.
hey guys is it possibile to remove location from search and on listing adding to people add type their location. i would like to remove google map completley
Hi Mario,
Yes, you can totally turn off the map feature.
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
Regards,
Natyra
Hi there, thx but i would like to remove from banner search where . so now we have What: and Where i want to have only what and remove where from search
Another question in payments i can’t see my Country currency how do i add Croatian Kuna to it?
Hi Mario,
1. Yes, you can turn off “where” from the search section on the homepage.
admin panel -> Menu -> Theme options -> Search -> https://prnt.sc/11pfdws
2.Please Open a Support Ticket regarding this query.
Best Regards,
Natyra from Cridio
Customer Success Ninja
When i support ticket i can’t login it ask me username and pass and when i use same from themeforest it say invalid. so how to deal with it?
ps: Answer 1 work as charm thx
Happy to hear that it worked.
Please kindly try Envato Login. See here -> https://prnt.sc/11remd0
Best,
Natyra
Hi. I am having an issue with most changes not taking effect when I make them. I have deactivated my cache plugin and I am still having the problem.
Hi kokotee,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello. Is there anyway to keep the location selected all the time. For example if I select California from the location search, It must save this location till the user changes it.
Hi Nawab,
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Regards,
Natyra from Cridio
Customer Success Ninja
hey there guys
just curious, how can we enable it so you can pay with credit card using paypal? where in the theme options is this?
just so you know, on our paypal account, we already enabled the option for this to work but it doesn’t seem to work on our listingspro site
thanks in advance
Hi emarketsafe,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
We have sent in a support ticket through the bug report. Awaiting your response
Please kindly bear with us. We will get back to you as soon as possible.
sounds good, thanks team
Hi emarketsafe,
Can you please open a support ticket on our Help Center regarding your matters?
Best,
Natyra
Unfortunately our support license has expired. Can we simply email you about this issue?
Hi there, I am just wondering if the option to have a half map on the search results page is no longer available? I purchased this theme a while back but am just using it now and do not see this setting in the theme options.
Hi Johnny,
Yes, it is possible.
Go to admin panel -> menu -> Listing Archive View
See the screenshot https://prnt.sc/11ccb9a
Let me know if you have any questions
Best Regards,
Natyra from Cridio
Customer Success Ninja
Maybe through an Elementor widget or something??
Thanks a lot
Hi bhnetwork,
Thank you for bearing with us.
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi is it possible to create a business package where individuals listed on site can be singled out and selected with that package? Example wedding services package with photographer listings and event planners listings
Hi MisterDirector,
Thank you for your interest in ListingPro!
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
HEY MisterDirector,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi MisterDirector,
If you’re interested on EventPro sign up [HERE] and we will notify you when we’ll lunch!
Best Regards,
Natyra from Cridio
Customer Success Ninja
(pre-sale) Hi, I would like to create a platform for Self employed people to pay a monthly fee for a profile that is displayed on the directory (I do not want self employed to create an account, then pay for a listing). I want them to be pay for the profile, and thats what is posted, not have the profile and listing separate. I have that makes sense
Hi AdamH373,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
HEY AdamH373,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
I have sent a ticket in your support system, please reply.
Hi Akboss,
Please kindly bear with us until one of our support agents is available.
Thank you for your understanding!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello
How to change the place holder image of a listing? Or is it generated from uploaded business logo? I already uploaded a logo, but the image place holder still showing the default.
Thanks
Hi disolo,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
hi, i have a question. The footer part does not show on only mobile view. How can i fix it. It does show when it is laptop view. thank you.
Hi Taro6124,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Dear Sir, Madam,
In the past weeks, I have come across your themes a couple of times and heard many good things. However, for the purpose of my project, I was wondering whether it is possible to charge customers for contacting service provider using a subscription system?
Thank you for your help.
Best regards,
Hi Anto_I,
Thank you for your interest in ListingPro!
Sorry, currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
HEY Anto_I,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
Presales question … are you guys going to optimize your theme? I tested one of the listing pages on your classic version, and it scored a 2 out 100 for Performance.
Hi Chris,
Thank you for reaching out to us!
A lot of times users ask us why is your page speed slow (page load time). If you are asking this question you are most likely basing it on testing (PageSpeed Insights or GTmetrix) one of our LIVE DEMOS (Example: classic.listingprowp.com). Live demos are for the purpose of the demo only. We do not optimize our demos for page speed. Page load time has almost nothing to do with the theme. Page load has everything to do with the hosting option, content, images, etc. For more details read the following articles. What should I do to improve my site speed?.
Hope this helps. If you have any other question feel free to reply 
Best Regards,
Natyra from Cridio
Customer Success Ninja
HEY Chris,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
Core Web Vitals / Pagespeed has everything to do with everything which builds the frontend of a website … hosting is only part of it, and looking at your test results it would require tedious work to improve it … you guys ought to take performance into consideration since it affects rankings … and venturing further on the topic … using a CDN would only be a “bandaid measure.”
A single listing page in your theme loads 2.1 MB of CSS … that needs a lot of improvement.
https://professionalonlinemedia.com/core-web-vitals-listing-pro.pngHello, I want to create a directory of professionals (plumbers) in France, is this theme suitable for this project? thank you
Hi Webnetcrea,
Thank you for your interest in ListingPro!
Yes, you can totally do that with our theme.
If you have any other questions before you decide to purchase please let us know
Best Regards,
Natyra from Cridio
Customer Success Ninja
HEY Webnetcrea,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I would like to ask regarding the search box on the landing page.
How do you create the other box not only “where” and “what”?
I would like to add a specific question, for example, in-car taxonomy: Users can select and filter based on the maker, model, engine size, color, etc.
I saw the backend demo on https://demo.listingprowp.com/ However, I cannot find how to modify the landing page header to specific requirements.
Please let me know your comments,
Thank you.
Hi Mykiukiu,
Thank you for your interest in ListingPro!
Adding another “box” on search field (Home Page) requires custom work. Please submit this form to get a free quote for custom work https://listingprowp.com/services/custom/
If you have any other questions please let us know
Best Regards,
Natyra from Cridio
Customer Success Ninja
HEY Mykiukiu,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
When accepting submission from different countries or regions where the tax is different there seems to be no option to handle the tax individually. Is there no way to set the tax based on region/country and if so, why?
Hi Zys75,
Thank you for purchasing ListingPro!
Please kindly read the following article
How do the Taxes work in the Payment Plans?
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Dear developers, hi. Before I buy the theme and app, I would like to know a few things. First, if it is translation READY for Greek (this will be the prime language). Second, is there a multi-language option on top menu? 3. If there is a JOB listings (this is very important) for all themes, 4. if there is the possibility for the listing client to upload and sell his own products or services (dokan or other compatibility.
Thank you in advance! The best
Hi Emeral,
Thank you for your interest in ListingPro!
1. Yes, we have Greek translation ready read here.
2. Multi-languages plugins such as WPML or qTranslateX are not officially tested. But many of our customers are using such plugins to offer multi-languages on their directory NOTE: We suggest you may want to consider the Google Translation plugin for WordPress as it will auto-translate your website in all the languages live with just a click of a button.
3. You can build a Job Listings but it is not recommended by us.
4. ListingPro is a Directory solution and not an e-commerce solution. You cannot sell physical or digital products out-of-the-box, but you can use any WordPress e-commerce extension that supports shortcodes and manually insert shortcodes on any page, individual listings (description box) or use widgets to show in the sidebar. You may also check our Menu Management System that allows showcasing any products or services on listing details. (Watch Video)
Hope this helped, let us know if you have any other questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Emeral,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
HEY Emeral,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
hi i planing to buy your theme today but i have 3 question is adsense easy to approve site .2 is if buy package hid adsense regards
Hi simo1993,
We are reviewing your comment.
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi simo1993,
Thank you for bearing with us!
1.
It depends on the website that you have made.
2.
Yes, if the pricing plan includes this feature. Then ads won’t be displayed.
Just wanted to let you know that we also replied to your ticket
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, Pre-purchase question. Can you edit the input fields when someone reviews a listing? For example can they upload a photo? Can I ask them what day of the week they visited and what they ordered?
Hi sublimationstudies,
Thank you for your interest in ListingPro!
We have Multi Criteria based rating, for more please kindly read this article.
Let us know if you have any questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi sublimationstudies,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
HEY sublimationstudies,
Envato and ListingPro are having promotion!
You can get the ListingPro license and the ListingPro add-ons for 40$ OFF!
For add-ons use this code “40POFFAPRIL”
Hurry up, the offer expires soon!
https://listingprowp.com/plugins/Best Regards,
Natyra from Cridio
Customer Success Ninja
I have the same problem with your support center. We are unable to reply or open new tickets in Google Chrome (even after clearing cache and cookies).
We did manage to do it with Firefox so maybe take a look and fix the issue in Chrome.
Hi kixk3rzzz,
Thank you for letting us know that is working with firefox. I already sent a ticket to our tech team. Will get back to your when I receive a reply from them.
Thank you so much for bearing with us!
Best Regards,
Natyra from Cridio
Customer Success Ninja
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