333 comments found.
Hello, I’ve been trying to update my homepage (www.raquetc.com) but the Canvas plugin stopped working how it used to. Nowadays in the backoffice I can’t see the blocks as… well, blacks. It’s all listed, so it’s impossible to see how the homepage will be and add/change things. Example: https://i.ibb.co/KXPHTzg/Screenshot-2021-05-11-at-10-50-02.png
Hello! Any news on this please? Thank you so much!
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
pre-sale question: Hi, is this theme compatible with IE and Opera browsers? Regards
Hello,
Please refer to the theme description for the list of supported browsers.
Let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Hello,
How to show related posts under a post and how to customize that?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Can I create food recipe website with this theme?
Hello,
Yes, you may create any content website with Newsblock, including a food recipe one.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Hello, could you implement some sort of notification when you put updated theme version?
Hello,
Feel free to use the official Envato Market plugin for automatic updates:
https://envato.com/market-plugin/Thanks for your purchase!
Pre-sale query.
I am looking at your NewsBlock demo and would like to change a few things.
Is it possible to remove the light/dark theme toggle and set the template to the dark theme permanently? Can I change the header colour? Can I add text in the middle block of the footer?
If all these are possible does your support help me do it?
Thank you.
Hello,
Yes, you may remove the light/dark mode toggle and set it to the dark theme permanently.
Yes, you may change the header color and add text in the middle block of the footer.
Of course, our support agent will help you with any issues you may have.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
The theme is very good, but on the mobile there is a problem with the page ( https://www.playnews.gr/) because it is not steady and goes right and left when you do scroll. Can we do something to fix it?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hi, thanks for thanks for your last question. I was checking the Pagespeed Insight from Google, regarding the Core Vitals Update, and even though the desktop score is really good, the mobile version has a 45 score: https://paste.pics/53c2bc50b27d0de9bc57d4ec7ac2c965
Im interested in these theme, thinking on the next Google Update.
Do you know how to Remove unused JavaScript and other suggestions from Pagespeed and Web.Dev?
Thanks, Diego.
Hello,
We don’t take into consideration the mobile PageSpeed Insights score, because we suggest you use AMP for mobiles instead.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
The theme is very good, but on the mobile there is a problem with the page ( https://www.playnews.gr/) because it is not steady and goes right and left when you do scroll. Can we do something to fix it?
thanks!
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hi,this is a presale question, im interested in this theme, but it is updated to the new google uptade regarding the core vitals. Im checking on web.dev/vitals and the demo has a poor qualification there.
Could you please help me with this. Thanks. Im looking to improve my site speed and other core vitals.
Hello,
The Newsblock theme has a 98 score in PageSpeed Insights for desktops (we use AMP for mobiles): https://monosnap.com/file/vbb4uiRhTq7WyyGkmSKdSe1GnykLv5
The vitals results may be different, because other factors (such as SEO, etc.) are taken into account and these can be irrelevant on a demo site.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Actually, you guys don’t regularly update your themes. There’s still a problem with the gutenberg editor and WordPress 5.7 on Newsblock and the previous update didn’t fix that completely. I had to reinstall the classic editor plugin the other day. Maybe wanna look into this and send out a fix?
Hello,
All our themes have been updated and are fully compatible with WordPress 5.7.
If you experience any issues, please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Presale question. How good this theme compare to Authentic. I read the previous comments about webp images thumbnail that can’t be rounded. If this theme is only added dark mode why not add it to the Authentic theme?
Hello,
We haven’t had any issues with rounded WebP images so far.
Newsblock and Authentic are quite different. Please refer to the theme demos for more details.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
This price too high for me as Indonesian. I’m waiting for a discount.
I’m afraid, there’re currently no sale campaigns planned.
What is you update scheduje (how often you provide newer version)?
Hello,
We regularly update all our themes to comply with the latest WordPress core updates and once we add new features.
Please refer to the changelog in the theme documentation for more details.
Thanks a lot for your purchase!
Hi, Can you please consider the price for this theme $35 Newsblock – News & Magazine WordPress Theme with Dark Mode, due to Covid pendamic
Regards Naidu
Hello,
Unfortunately, there’re currently no active promo campaigns.
Thanks a lot for your purchase!
Hi there! When I try to log into Support system there is a Wordfence message saying “You are temporary locked out”. Any clue? I submitted a ticket last week and just need to check the answer 
Hello,
Please try again in a few minutes.
Thanks!
Good day! We have been having HUGE issues with Canvas. According to our developer, Canvas is eating up a lot of memory, causing internal server errors, failures, and extreme slowness—and this is just on the staging site. On the live site, he says the site will crash with just minimal traffic. I really need assistance in this.
Thank you!
Hello,
We’re very sorry that you’ve been experiencing an issue like that with Canvas. Please open a ticket at https://codesupply.co/support and provide access credentials to your staging site and our developers will look into that.
Thanks for the purchase and please accept our apologies for any inconvenience this might have caused you.
Thank you so much for your speedy reply! I have opened a ticket! I do hope they reply as soon as you do! Thank you again!
Hi, I bought the Newsblock design yesterday and it is impossible for me to log in to support, I posted a ticket but I am told that I am excluded ???
Hello,
Please try again in a few minutes.
Thanks a lot for your purchase!
Hello, Did you test how dark mode is working with disqus as well as infinite load? What are the “trening” based on? And if the button “view comments” will work with disqus comment system or only with native wp comment system?
And is this theme fully compatible with Rank Math?
Additionally, if I will move from newspaper theme, will my review stars be still available in theme?
And if there is any option to style AMP pages?
Hello,
Thanks a lot for your purchase!
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Please in your theme not customization of home page
I am seeing many comments with issues righ now, is the update of the theme is up? is everything good or will I have issues with the theme?
There aren’t any critical issues in the current version.
Meanwhile we’ll be releasing a new version update in the 1-2 days that ensures complete compatibility with the latest WordPress version, including all minor improvements.
Please let me know if you have other questions.
Thanks for the quick answer.
With this theme, can I make a new page with your builder? or am i attached to sections and blocks?
Also, can I use different header styles from other demos? or I am stuck with the one that is included on the demo imported?
Yes, you may create unlimited layouts and new pages with Newsblock.
Of course, you may select different header styles from other demos.
Please let me know if there’re any other questions.
Thanks!
