151 comments found.
I cannot contact the support. I’ve requested a password 4 or 5 times on the following link and I don’t receive any email (not in my inbox nor in spams or junk folders).
https://themessupport.com/forums/forum/woocommerce-themes/beaux-beauty-cosmetics-wordpress-theme/Please contact me, I need to find a way to upload demo content. As far as I know, this is not explained in the theme documentation.
ok, I have found the info above.
Anyway, I might need your help later. How can I get a password, please ?
Hi., Sorry for the inconvenience,
Please do ensure you have checked your spam mail too. If there is no email still then can you please email us support@wedesignthemes.com. Kindly mention your purchase details and our team would certainly check this further for you We look forward to helping you!
How to remove sidebar from Woocommerce Default Template. I want to use Woocommerce default template but it has large white space on right hand side. I want to make default template full width. I do not want to use elementor to do each product one by one as your theme do not have global elementor template which is a big issue.
The support is not working as well as i do not receive any mail in spam either. The text edit in Elementor is not working as its empty when clicked. Theme backend is horrible at the moment to be honest.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Also, please send the page link of your issue. We will help you.
Regards., DesignThemes Support.
Done
Not getting response please reply.
Hi.,
We replied to your mail ID. Please check it out.
Regards., DesignThemes Support.
Hi, I bought a template, installed it, but in the demo version I have poor image quality – everything in pixels.
Hi.,
Thank you for contacting us.
Please refer: http://recordit.co/rhKlWYfyBU
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy the license.
Thank you, we look forward to help you!!..
Hi, I am trying to add purchase code in order to open a support ticket. I have received a message “purchase code is invalid”
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
I have sent you an email via kchaitas@iwebforyou.com. Have you received this email?
We replied to your mail.,
Where are the demo contents?
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
I have purchased the theme and need some assistance from support. The register link and lost password isn’t working. No email is sent to complete the setup or to even reset password.
I need some help, the username is registered but doesn’t work. Please guide as to how this will work
Hi.,
Sorry for the inconvenience,
Please do ensure you have checked your spam mail too. If there is no email still then can you please email us support@wedesignthemes.com. Kindly mention your purchase details and our team would certainly check this further for you We look forward to helping you!
i have downloaded this template and it doesnt load the whole page, only the color and lettertype. What is wrong?
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
The template is supportive RTL?
Hi.,
Thank you for contacting us.
Sorry our theme is not RTL supported. We will try to include it in our future versions.
Thank you, we look forward to help you!!..
hello I would like to know if it is possible to add a form : https://www.functionofbeauty.com/order/ of this type to have a hair profile and redirect to the best product.
tell me if it is possible for you to make a form like above or if you know a similar plugin please thank you
Hi.,
Thanks for the interest!!
Sorry, we do not have this feature.
Regards., DesignThemes Support.
Hello, I’m trying to log in th theme support but it doesn’t work. I’ve already bought the theme, how can I do ?
Hi.,
Sorry for the inconvenience,
Please do ensure you have checked your spam mail too. If there is no email still then can you please email us support@wedesignthemes.com. Kindly mention your purchase details and our team would certainly check this further for you We look forward to helping you!
hello sir, the price in each product is not showing how can I show it ?
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes We will help you.
Regards., DesignThemes Support.
Looking to locate where the newsletter form is directed to. Thank yoU!
Hi.,
It’s a Newsletter module https://prnt.sc/11i7ero you can create like this.
Regards., DesignThemes Support.
Please excuse me but while working I made a mistake, I had to reset my site to zero, except that I find myself with the same problem that I encountered at the beginning: impossible to install the demo and even when I download the parent theme it displays an error message which is really annoying because I have to come and ask you for help while installing or uninstalling a theme should not be so complicated and problematic.
WHAT SHOULD I DO NOW PLEASE ?!
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Hi I have a problem on the my store page I want to either remove the top of the page or modify the image only when I am on elementor it gives me the possibility to modify the page without modifying the top of the page which bothers me
hi.,
Please be more specific about your issues with some screenshots/videos so that we can check and let you know asap.
Regards., DesignThemes Support.
I send the screen where exactly
file:///C:/Users/El%20Maestro/Documents/Capture%20d%E2%80%99%C3%A9cran%202021-03-25%20140115.png
I send the screen where exactly ?
Hi
https://prnt.sc/10w5fwvTry adding this css in Customize > Additional CSS
.wp-video{width:100% !important;}
Thanks You i’m done !
Thank you, we look forward to helping you!
Hello, Can I have the CSS code to change the picture “to top” please ?
Hi.,
Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.
#toTop { background: url(/wp-content/themes/beaux/css/../images/totop.png) no-repeat left top; }
Note: You can change the value as per your need.
What about wpml compatible?
Yes, The theme is compatible with WPML
Hello. Do you know, that your demo doesn’t work? When you try to add the item to the cart, it says “Detox Body Cream” has been added to your cart, but there is 0 product in the cart after that. It is pre-sale question for me.
Hi.,
Our demo is working fine. Please watch this video – http://recordit.co/IMjhFKHCDv Let us know any other queries.
Regards., DesignThemes Support.
For my client i will try translate ” Next Product” in product page. This is not working. I will change beaux.pot and dtshop.pot and nothing. Can u help me? Thanks
Hi.,
Please refer this link for more info – http://support.wedesignthemes.com/knowledge-base/how-to-translate-the-theme-2/
Regards., DesignThemes Support.
All OK, Thanks. First time not working.
Hi..,
Kindly, Confirm your purchase code through the right bottom form located @ https://themeforest.net/user/designthemes?#contact Refer: http://prntscr.com/mkev23
If you need your Purchase Code you may download it from your ThemeForestaccount>Downloads>choose the necessary product>Download>License certificate & purchase code.
Kindly refer to the following links for getting a clear idea.
http://support.wedesignthemes.com/knowledge-base/purchase-code-where-to-download/ https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-Regards., DesignThemes Support.
Mate, “For my client”...
Hi.,
Please contact your client and send the purchase code to us. Then only we can move forward.
Regards., DesignThemes Support.
It is no longer needed. But you might understand that there are clients who can’t do a lot of things, or who return the template and expect it to be done without any questions.
Hi.,
Sorry, without the purchase code we can not proceed.
Regards., DesignThemes Support.
But what are you writing about;)???. You already gave me a link. Thank you.
Hello, I have a problem importing the demo after activating the child theme. I can follow the procedure of modifying the WP_Config.php file but it is not done, when I apply the changes to .htaccess my site crashes completely. There I can not move forward with my work and it bothers me enormously, I have this message: Maximum execution time of 165 seconds exceeded in /home/diamonf/www/wp-includes/class-wp-image-editor-imagick.php on line 362
I really need your help
Hi.,
Thank you for contacting us.
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Hi.,
Thank you for contacting us.
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.Please share
Hi.,
Thank you for contacting us.
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Image Purchase link : http://docs.wedesignthemes.com/image-link/beaux.txt
We have used most of the images from Shutterstock images you can purchase the images from there with subscription plans.
https://www.shutterstock.com/pricingOpen Source Images :
https://unsplash.com/s/photos/cosmetics https://unsplash.com/s/photos/makeup https://unsplash.com/s/photos/cosmetic https://unsplash.com/s/photos/beauty https://unsplash.com/s/photos/skin-care https://unsplash.com/s/photos/face https://unsplash.com/s/photos/makeup https://unsplash.com/s/photos/lipstickThank you, we look forward to help you!!..
