16331 comments found.
when you enable Use SEO URLs from setting login not working in Quick Checkout
Hi, we are not aware of such issue, please file a ticket on our support page so we can take a closer look at this.
Best Regards.
Hi Can I adjust the html block width in the flyout menu?
Hi, there are various ways to adjust width in the Flyout Menu mega menu dropdowns, the easiest one is to just add a width on the column you add your Blocks module.
Best Regards.
sorry forget to tell I am using journal 2
Journal 2 is very different and not supported anymore, all updates and new features are only introduced in Journal 3.
The Main Menu supports column splits in Journal 2 when you use the Mixed menu type, then the columns inside that can have various widths, including 100%.
Best Regards.
Hi, how do I buy a license for another person?
Hi, if support is required for that license, the best way is to create a separate Envato account and purchase with that so that the unique purchase code is assigned to that user.
Best Regards.
Hello, I found a small bug, on my site for lyric art https://lyricart.store/ when I resize the browser window, the cart icon moves on the left side of the menu. Best Regards
Hi, please file a ticket on our support page and consult with our developers, of if you feel this is a theme-related issue that needs to be looked at by us, send us a private message via the contact form on our profile page.
Best Regards.
RE: Blog Module, can you insert robots meta tag on specified category or posts? I need to insert “noindex” to specific ones. Does it have this feature? if not, is there any addon out there which I can use?
Hi, there is no such option at this point, but we’ll consider adding such feature in the near future.
Best Regards.
How near such future? I would be buying for two sites.
We’re not sure exactly, maybe a month or more.
We are having issues with PayPal Express. Sometimes it works and sometimes it just hangs. Is this an opencast or journal issue?
Hi, this is most likely not something related to the theme, but you can file a ticket on our support page and consult with our developers.
Best Regards.
There is error in theme when user registers new account during checkout OpenCart 3 trhow error Warning: Payment method required!. I have fixed it by adding $.ajax({ cache: false, url: ‘index.php?route=checkout/payment_method’, on line 306 in theme file /public_html/catalog/view/theme/journal3/template/checkout/checkout.twig Please review this as bug report.
Hi, this depends on how your server caches ajax requests (they shouldn’t be cached by default as best practice), anyway, we’re glad you’ve solved your issue.
Best Regards.
Hello Is Journal – Advanced Open cart Theme Arabic 100% Because I want to buy it Thank
Hi, yes the storefront support RTL languages, but not the admin backend. Check out out docs on languages to learn more: https://docs.journal-theme.com/docs/faqs/opencart/language
Best Regards.
Hi, is it possible to style the site map in Journal 3? If so, where is the setting for this? Thanks
Hi, we have some options for that in Journal > Skins > Edit > Site Map…
Best Regards.
Hello,
I want to report a bug i found, iam updating my website on localhost, it is multilingual, 5 languages using OC 3.0.3.7 and latest Journal 3, with demo1 imported.
The bug is as follows for ADD To Cart, when changing from main language English to another language is no issue, then changing from the language i changed to and to another language the name on the button disappears and shows instead BUTTON_CART, this can happen a bit randomly.
This happens in product list, featured products module, product grid, product page and maybe other places i dont know of.
When this happens in featured products recommended products module etc, the button name changes to BUTTON_CART.
When it happens to the other places like product page or product list the text disappears all together leaving only the icon.
When i tried switching to demo 7 to see if it is same error the issue disappeared, i have also disabled all modules and cache to see if it maybe a cache issue, but the bug persisted.
Best Regards, Ali
Hi, we are not aware of such issue and it doesn’t seem something related to Journal, please file a ticket on our support page so we can take a closer look at this.
Best Regards.
Hello DA,
I am looking for Best Multi vendor/Multi seller marketplace extension, can you please suggest from your experience, which is best one to use and also compatible with journal.
Hi, unfortunately we haven’t worked with any of them directly, but we were assured by the developers of both Webkul Multivendor and Purpletree Complete Multi Vendor Marketplace that they support Journal 3, however you should first contact them as well and ask to have it confirmed.
Best Regards.
Hello, warning message, where is the color change made?
https://prnt.sc/11935e6Hi, that should be in the form style in Journal > Styles > Form > [Active Style] > Required Fields > Required Label Font.
Best Regards.
Thanks 
Hello, Any news about php 8 compatibility?
Hi, that would be up to Opencart. Whatever PHP version Opencart works with, so will Journal.
Best Regards.
Hi, I have a suggestion for improvement.
Could you please add an option that will make images responsive that are added in a blog post? So that images that we have added to a post will scale to a proper size according to the device that the blog post is read on. Now we sometimes having issues to get a good layout on all the different devices.
Ideally it would be that the image is resized to match the user’s viewport dimensions.
I really think it will be a great feature to add / that should not miss in a good blog module.
For example take how Wordpress handles this. Whenever you upload an image, WordPress automatically creates 4 different image sizes that are used, but can be changed/set as you wish/need:
Thumbnail size (150×150 pixels) Medium size (maximum 300×300 pixels) Large size (maximum 1024×1024 pixels) Full size (the original size of the uploaded image)
Hi, if you are referring to the images you add inside a post, as part of your post content, those should be automatically responsive. The post thumbnail image that appears in the post listing and the post page has image dimensions in Journal > Skins > Edit > Image Dimensions > Post Grid/List and Post Page.
Best Regards.
Hi, Thank you for answering.
I am referring to images inside a blog post. I know that those are responsive. But still there are some issues with the layout.
For example: If we set te image float left, text will appear right. Then it will look good on the desktop, but on mobile and tablet it will look bad. On mobile we want the image to load above the text and not sideways of the text. And on tablet it will give extra spaces between paragraphs or places the image and text on a place we don’t want it to be.
This can be solved by adding breakpoints or something like that to images so that we can set different image sizes, float setting and padding for different devices.
If an image can have different settings for different devices or sreen sizes it will make a blog more professional looking than how it is done now. So in my opinion, it would be a great feature to add to Journal and make it better than it already is.
We tried to get it work with some custom code in the blog post that will load different image/sizes optimized for the device the blog is read on. But it is not workin. We tried for example:
<picture>
<source srcset=”https://placehold.it/1400×1400” media=”(min-width: 1400px)”/>
<source srcset=”https://placehold.it/1200×1200” media=”(min-width: 1200px)”/>
<source srcset=”https://placehold.it/800×800” media=”(min-width: 800px)”/>
<source srcset=”https://placehold.it/600×600” media=”(min-width: 600px)”/>
</picture>
I hope you understand what I mean now.
Warm regards, Patrick.
Hi, control over images inside the HTML contents of your post is not possible via dedicated admin options, since that’s dynamic content and we have no idea what one might put in there.
What you can do though is put a class on your images and control that with various styling options in the Typography style, Journal > Styles > Typography > [Active Style] > Other Elements > .class-1
So if you add “class-1” on any element(s) it can be styled with those options.
Other than that you’d have to write custom CSS and structure your HMTL however best fits your situation.
Hi where should I put pinterest event codes on website…like checkout, add to cart, search, lead, signup codes etc? Do they go on the checkout layouts or do they go on the setting css
Hi, you can put generic tracking codes in Journal > System > Settings > Custom Code > Header or Footer, but if you want to add specific codes to specific pages, it may be better to get familiarised with Google Tag Manager tool (please note that such things are not covered by our support).
Best Regards.
Hello, I bought your great theme and I’m really satisfied. I’d gladly renew support for it, but could you please answer this question first, please:
https://themeforest.net/item/journal-advanced-opencart-theme/4260361/comments?page=648&filter=all#comment_23611561In OpenCart forums we are met by a brick wall, unfortunately.
https://forum.opencart.com/viewtopic.php?f=125&t=221899&p=810039#p810039 If I renew support, will you help me solve this problem? All we are asking of you are some directions on how to edit the metadata for special, contact, compare, etc. journal specific pages.Hi, special, contact and compare pages are not Journal specific pages, they are part of Opencart platform and there is no option to add custom metadata for them, this is an Opencart related issue, please consult with an Opencart developer for more information regarding how to do that (some Opencart core file changes may be needed).
Best Regards.
Hi,
Is there a way to make popup newsletter close after subscribe, like it was on version 2.8, I tried on demo 1 – 3 – 5 with no success.
Thanks!
Hi, no because Journal 3 is much more dynamic and the popup is not a dedicated Newsletter popup, it’s a generic Popup module that can display anything, it has a page builder interface, so the Newsletter module is a separate module added in this popup builder.
Best Regards.
Hi any news on star ratings? Many systems have this. It seems it’s hard to make. Any suggestion or solution how the get a filter for star ratings?
thanks
Hi, not really sure how you mean but you should file a ticket on our support page and pose this query there.
Best Regards.
In case someone else is looking after a better image manager than the OC default one that works within Journal 3. After trying out 3 other image managers, I finally found it and it works. Because it is so hard to find on the OC extension store, here is the link: https://www.opencart.com/index.php?route=marketplace/extension/info&extension_id=31773
That’s good to know, thanks for your input!
is there any way to make the footer newsletter sign up field more secure?
Hi, not sure how you mean, can you explain more, give some examples?
We get a lot of spam from that form field. is there a way to reduce that by integrating honeypot or captcha of some sort.
Hi, please make sure you have the latest theme version and that should solve the issue. Please file a ticket on our support page if you need further assistance.
Best Regards.
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