12893 comments found.
Hi, I want to build a commerce website simple clean design for trade users only where they have to login to view prices and purchase. Is it something possible with your theme ? Thanks
Hello,
Yes, you can hide product prices for not logged-in users. This function is available in our Theme Settings.
Kind Regards
hello, i am going to migrate my site opencart to Woo and choose your theme for my site. its nice theme for eCommerce and Just i want to confirm that the last version that you have update its the stable version for use or mean bug free as here buyers are talking about the version conflicts. Because i dont want any barrier to start my work on this project. Thanks and any suggestion will be appreciate so it will help me to buy a legit product for me.
Hello,
Currently, we don’t have any opened issues reported and don’t plan to release a hotfix update in the nearest future. So we can call this version stable so you don’t need to worry. But if any critical bugs reported by our customers, probably, we will have to make a hotfix update.
Kind Regards
Thank you for the last update, our website its very fast with nice performance. But we have the same problem with header on desktop version not visible at all when using cache plugins. We are waiting for the next update that fix this problem. Thank you.
Hello,
Try to disable the “Mobile DOM optimization (experimental)” option in Theme Settings -> Performance. If it doesn’t help, please, provide us your website link where we can see the issue.
Kind Regards
Thank you! Problem solved 
Great, you are welcome!
Hello,
Try to disable the “Mobile DOM optimization (experimental)” option in Theme Settings -> Performance. If it doesn’t help, please, provide us your website link where we can see the issue.
Kind Regards
Hi there! Has worked! Thanks a lot!
You are welcome!
Hello! I found a bug after the update to 6.0.3. The WCFM vendor badges are not displayed in the catalog if the “Tiled” product style is used in the Woodmart settings. If the style is changed to “Standard button”, the badges are displayed. I ask you to fix this. Screenshot for Tiled – https://prnt.sc/11nptug Screenshot for Standard button – https://prnt.sc/11npvrv
Hello,
Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.
.product-grid-item.wd-hover-tiled .wcfmmp_sold_by_container {
display: block !important;
}
Kind Regards
Yes, it works. Thank you!
Great, you are welcome!
Please guide me how to change the email bod, subject and sender information for new registered user as i dont want wordpress showing in the customer inbox thanks
Hello,
You need to customize WooCommerce emails for this. We don’t have an instruction for such customization since it is not related to our theme. Here is an article that should help you https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/
Kind Regards
Hello,
Managed to do the update without issues ! Nice work super fast big difference ! Great work
Question:
How can I add a link to Categories menu title, I edited the string to say something else but I want to add a link to it as well.
Also, is there any way we can make the search work for pages as well ? I need to work for POSTS/PRODUCTS/PAGES
Hello,
Thank you very much for your comment. We are glad that you like our update. Unfortunately, there is no option to add a link to the categories title without additional customization. And there is no search for pages in our theme, sorry.
Kind Regards
Hello, I can’t find a way to disable the variations from showing on the image. These appear in both the category and the product page.
https://imgur.com/a/DvPVZRqHello,
Please Edit the attribute and disable Show Attribute Labels on products from Products >> Attributes >> Edit Attribute.
Screenshot for Clarification: https://ibb.co/k9sYR83
Best Regards.
Hi, We have updated the template to the latest version. After the update, we noticed a cache problem (on Firefox, Chrome, Edge + browser on the phone) manifested by a disappearing header (Logo + Main Menu + search engine and icons), there is a blank white area. The website uses the Super Cache + Autoptimize plugin. We had to disable the Super Cache plugin. It looks like some of the Theme Settings> Performance is causing this cache issue / conflict. I would like to ask for help, unfortunately disabling Super Cache results in lower performance of the website. I saw that the problem was noticed by other users using other Cache plugins, including WP Rocket.
Hello,
Try to disable the “Mobile DOM optimization (experimental)” option in Theme Settings -> Performance. If it doesn’t help, please, provide us your website link where we can see the issue.
Kind Regards
Thank you, the solution helped. We use the Super Cache plugin, do you know how to configure this plugin so that you do not have to disable this feature? example option ” Mobile device support. (External plugin or theme required. See the FAQ for further details.)”
Alternatively, do you recommend using a different Cache plugin that does not have these issues?
We use WP Rocket plugin and it creates two separate cache files: one for desktop and one for mobile devices.
Hello, I have been searching for a long time, but I haven’t found how to set the background and font color of the phone menu.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, In Wodmart 6.0 there are new styles for WCFM (ADDED: Additional theme styling for the WCFM – WooCommerce Multivendor Marketplace registration, vendor and store listing pages). I have updated the theme to 6.0 but I don’t see any style change in WCFM. What should I do?
Hello,
We have changed the way plugin forms are styled. But you shouldn’t notice any problems with that.
Kind Regards
Hello, The query is: What should I do to make the WCFM pages use the new Wodmart 6.0 style?
They already use the new WoodMart style. But you shouldn’t notice any difference.
What happened with mobile menú on new update, isn’t working, please fix it!
Hi,
Please, describe to us your problems in a bit more details. Send some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Hi, it’s simple, check my web hogarmasestilo.com use your phone to see mobile version, try to click on mobile menu (hamburguer icon menu) it doesnt work.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Send us a message via the contact form on our profile page.
Thank you in advance
Hi! It was that, there was a plugin called “header, footer & Blocks” for elementor that is causing that, to clarify I wasn’t using that plugin for header, just for footer. What do you recommend me? contact them? or may be you can check/test for a new update?
Hello,
In this case, you need to contact plugin developers for help.
Kind Regards
Hello,
What plug-in do you recommend as a currency switch? I have tried https://wordpress.org/plugins/woocommerce-currency-switcher/but it does work well with the WP-ROCKET plugin.
Hello,
We used and tested this plugin before and it worked correctly. Try to contact plugin developers for help on this matter. It shouldn’t have any issues with WP Rocket.
Kind Regards
Здравствуйте, подскажите, после обновления темы пропали иконки SVG в инфо боксе. С чем это может быть связано? В самом инфо боксе они есть, но не отображаются на сайте.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hello, can you please check the following. In prodcut category page lets say ../product-category/clothing/dresses/ for example
, if infinate scroll is enabled, when you scroll down, the url on the browser changes to ../product-category/clothing/dresses/page/2 ../product-category/clothing/dresses/page/3 ../product-category/clothing/dresses/page/4 etc.
So if you are in page 4 for example, and click on a product and then click the browser’s back button, it navigates you to
../product-category/clothing/dresses/page/4
and only products of page 4 are visible.
Is it possible to load all category’s products again?
Thanks.
Hello,
Yes, it is how it works in our theme. Unfortunately, it is not possible to load all the products from 1st, 2nd and 3d pages when you back in history from the single product page.
Kind Regards
is HTML version available?
Hello,
Sorry, but we don’t have an HTML version for our theme. It is available for WordPress only.
Kind Regards
Is it possible to calculate the shipping cost on the product page?
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hello ! Please check your new update… there is a problem with logo on sticky menu in mobile (the logo has problem on the height parameter, it is stretched). I have this problem too.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, the latest update of the theme is giving errors with yoast “start SEO data optimization” This is on all our sites. When we disable Woodmart Core it runs perfect. Please help!
Hello,
Could you please disable all external plugins that are not related to our theme and send us your admin access via the contact form on our profile page? Also, provide us with all the steps needed to reproduce the problem.
Kind Regards
new update not compatible with wp-rocket cache The content of some pages disappears after a certain period of time no sample header visible It fixes when clearing the cache
Hello,
We use WP Rocket on our demo and it works correctly with the latest version. Could you please send us a link to your website where we can see the problem?
Kind Regards
