Discussion on Bixol - Cleaning Services WordPress

Discussion on Bixol - Cleaning Services WordPress

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231 comments found.

good day! tell me what happened to your theme? I can not edit pages created in Elementor. I read in the comments that something needs to be done with the plugins, but I don’t understand what needs to be removed or updated in order for everything to work correctly. It is very important for me. Here are links to screenshots of my plugin versions and what I see when I try to edit anything with Elementor https://monosnap.com/file/KLu65fEVsUqkwqJT4xW6iNChpCJwQ7 https://monosnap.com/file/jtv1dGrPWOjayPw8Un2LjRh2jKA0hI

Hi! How I can edit footer? It impossible edit in Elementor?

https://monosnap.com/file/6k8GYM577J1T2ju3OrNYAyAH09864x https://monosnap.com/file/8ruAFyjNQHHKzzuIcqoxFshQOT3nqj

Can I use any Visual editor to edit footer?

You can find option for the problem here. Please see screenshot: https://prnt.sc/1r9e6r8

Thanks!

Thanks a lot!

please update the theme, it is not compatible with latest elementor version 3.4.2

Option is not available. Thanks

and what about the navigation font size in desktop? Can I change that at least or even that option is not available?

Yes, option is not available and you can only change the font on desktop.

We cant find this CASE THEME CORE PLUGIN you mention above. 1.08 is what we need because our site is down due to Elementor upgrade. I deleted the plugin, like u say above, but cannot find where to download it. The dashboard did NOT have an option to update the plugin…

We just did that, but the site is still broken. It never loads… mightywashakron.com

Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com

Our supporter can check your info and we can solved your issue together with you.

Thanks for your submission!

Regards.

done

Hi, I had never receive any issue with this theme until now. I’m receiving a white screen of death on the website. I did some digging on this and it seems that the latest version of elementor and the Case Core is causing a lot of issues. I rolled elementor to 3.3.1 to fixed the issue temporary. Is there an update coming soon to fix this issue?

Hello,

You have updated Elementor with version 3.4.0? We have an update to fix this issue. You just need to update Case Theme Core plugin with version 1.0.8

When you remove the Case Theme Core plugin, you can install the require plugin here: https://prnt.sc/1q6j8x7

Thanks

Hi there, I purchased extended support to open a ticket and it is not letting me. I am having issues with elementor as it is braking the site once i do the uptade. Please let me know how can I send ticket or support. thanks

I think Case Core is causing and Elementor is breaking the website. I was able to create ticket on support now.

Hello,

You have updated Elementor with version 3.4.0? We have an update to fix this issue. You just need to update Case Theme Core plugin with version 1.0.8

When you remove the Case Theme Core plugin, you can install the require plugin here: https://prnt.sc/1q6j8x7

Thanks

How do you edit – “Edit Pricing Multi”? I cannot find the way to Add New sections or change the titles. I would like to add – Weekly | Fortnightly | Monthly , but I can only edit the 2 exisiting Monthly | Yearly. Thanks.

Hello,

We only have 2 options that are month and year.

Thanks

Suggestion 1: the fancy box should be built in such a way that you can edit each box color plus the hover effect color from elementor. It currently inherit color settings from theme options. https://www.screencast.com/t/N2XymfMmL7 https://www.screencast.com/t/Fn5cKdsbhP

Suggestion 2: This box should also be given the flexibility to change its background color from elementor without going to the theme settings.https://www.screencast.com/t/KyEVQ8Gh0fLn

Just point out some few things am noticing before purchase.

Hello,

We will update the options for this. Thanks for your suggestion.

Regards.

And second question… how I can to change header layouts? I need to add an additional phone number or swap blocks?

Hello,

This is not a header builder so you cannot add a second phone number and change the header block.

Thanks

Hi there! What has changed with the latest update? (27/07) and how to update the template correctly?

Update theme compatible with 5.8 Wordpress. I have memorized the version change in the change log file.

You can update our theme using some ways bellow:

1. Update theme using Envato WordPress Toolkit.

2. You can update manual theme: - If you have any troubles while using auto update ( such as permissions issue ) , and you want to update manually the theme via FTP or Cpanel.

- You download latest version of the theme on ThemeForest download page, and you rename the folder contain the old theme, then create a new folder and insert the latest theme into it.

Hello,

Our website is in Arabic, and we want to change the path “service” to arabic word.

How to access the domain.com/service to change the word in Arabic

https://alaseelcleaningservicesabudhabi.ae/service/تنظيف-المنازل/

Also, we have other questions, such as how to change links in the slider?

How to add more showing list of services in the widget?

PRIVATE TICKET #2831769

Hello,

I will check.

Thanks

How i change the logo in the header , tried everything not working, the logo stay the same, awsome them tho

Hello,

You can find option for the problem here. Please see screenshot:

- Theme Option: https://prnt.sc/vt9108

- Page Option:

https://prnt.sc/135brz6​ https://prnt.sc/vt92jq https://prnt.sc/vt92oa​

Thanks!

this theme is making my website very slow and takes forever to load the pages though I have the hostinger cloud hosting and its pretty fast.

hello, anyone?

Hi there,

Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com

Our supporter can check your info and we can solved your issue together with you.

Thanks for your submission!

Regards.

I see your theme looks good, but I don’t see any ad blocks or banners for ad sense or others, why?

My friend, Im talking about blocks for ads (advertising banners) to monetize my blog.

Take a look at my blog, it can display ads from different sources like Bing and adsense. https://www.soflocleaning.com/,

The theme does not block these ads. Thanks

Why are not not able to sure elementon full page template?? when i select full page template, everything is left aligned. This is making extremely difficult to work with this theme

Hello,

Please choose default template and choose full page here: https://prnt.sc/13hxod9

Thanks

The footer part was boxed.How can I do fullwith

Hello!

I bought your Bixol theme and I’m very happy. Great work! Everything is going so well, only the only problem I have is that, like other friends, the boring and frustrating problem I have is that although I have all the options for the logo on the top menu, only that it does not change.

When I customized, the image had the existing DEVICE view locations, for example, on the phone, it happened on the tablet, but the computer view appears to be the faulty phone/tablet logo?

Can you support us with the urgent matter:) If necessary, you can give the e-mail account and enter the panel and make corrections?

I’m sorry about the English. I’m from TURKEY. student. Please help me. exam..

chrome-extension://mbniclmhobmnbdlbpiphghaielnnpgdp/screenshot.html?id=screenshot_0.4815549365258316

Hello,

You can find option for the problem here. Please see screenshot:

- Theme Option: https://prnt.sc/vt9108

- Page Option:

https://prnt.sc/135brz6​ https://prnt.sc/vt92jq https://prnt.sc/vt92oa​

Thanks!

Why do I only have one demo in my demo importer?

Hello,

It already includes 12 demos when you install it successfully.

Thanks

Dear Support, The theme slow , kindly please fixed its’?

Hi there,

Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com

Our supporter can check your info and we can solved your issue together with you.

Thanks for your submission!

Regards.

I CANT INSTALL SOME PLUG INS : ITS SAYS An error occurred while installing WHY??

Hi there,

Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com

Our supporter can check your info and we can solved your issue together with you.

Thanks for your submission!

Regards.

Can u send my money back please. This theme is a mess. To much bugs.

Hey,

Is there a possibility to perhaps lighten the theme itself somehow and get rid of uneccessary code that we’re not using right now? We recently finished a budget project of ours with it, and while all is well and good the loading time is killing us. We do have a quality hosting provider and W3 Total Cache set in place, with Gzip Compression. Our images are fully optimized, and the website itself is not full with image content. However there’s this issue with wait time on page load between 3 and 5 seconds, which appears to be directly connected to the theme, the problem does not appear when we switch to a default template.

Hi there,

Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com

Our supporter can check your info and we can solved your issue together with you.

Thanks for your submission!

Regards.

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