139 comments found.
Hi, I have two questions: 1. I realized that the template is suitable for ordering food from restaurants, but if all my purpose is only for a website of food that does ready-made food catering and is not part of restaurants. Is it suitable? Or just the traditions that make deliveries? 2. At the time of purchasing the template is it possible to give you an administrator and you to make for me the installation?
Hello,
We appreciate your interest in our theme!
1. Absolutely! Feel free to use the theme for your catering website. You can easily customize it to your needs.
2. The template comes with 6 months of premium support, which can be extended. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you. Also, you can follow the theme documentation file to install the theme – http://fooddy.ancorathemes.com/doc/#getting_started
Alternatively, Our Custom Studio will be happy to help you with the request. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
hello,
i want to buy this theme. so still are you supporting for this theme and any document please for installing and configuration. i want to check and buy in a few days.
thank you.
Hello,
Thank you for your interest in our theme!
Please note that the template is fully maintained by Our Team and comes with 6 months of premium support, which can be extended. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you. Please rest assured that we will do our best to make you entirely satisfied with our service.
To review the theme documentation file please feel free to follow the link – http://fooddy.ancorathemes.com/doc/
Regards.
Hello mates, i’m finishing this project now.
https://shared-assets.adobe.com/link/f64f7371-b3f9-43dd-69fd-53da397e9f02How can i add a button like this in each page? example: Page A: button1 Page B: button2
Every page appears a button with different data /url.
Thank you!
Hello,
Thank you for contacting us!
Themerex Demo plugin is not included in the package. It is available only on Themeforest preview pages for customers to browse other themes from our portfolio.
Please submit a request to “Get a free quote” category at https://themerex.net/support/ and Our Custom Studio will be glad to find a solution for you.
Regards.
Can we use the theme as a multi vendor platform? I mean that each seller has their own store or their own products.
Hello,
Thank you for your interest in our theme!
To have this functionality implemented additional plugin is required. You may try using it with the theme. In case some extra stylesheets are needed for plugin full compliance, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Can you share me an email?
Sure. Please feel free to contact our Custom Studio at themerexoffers@gmail.com
Thank you!
hi 1. where can I choose a specific restaurant ? I see only items, like pizza, burgers, etc. 2. do you support WMPL or any other translation plugins?
Hello,
We appreciate your interest in our theme!
1. There is a list of available restaurants on the home page at http://fooddy.ancorathemes.com/ – https://prnt.sc/10vwct5
On the demo, each restaurant page is created as a Services CPT, products are added using Products shortcode by category or IDs. This way you can add to cart items from different restaurants. In case you need, a fully-functional multivendor website, an additional plugin is required – http://fooddy.ancorathemes.com/services/cook-king/
In case some extra stylesheets are needed for plugin full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
2. The theme supports WPML plugin for a multi-language website. Please feel free to use it.
Regards.
Question: Can one add multiple items to cart from multiple restaurants
Hello,
Thank you for your interest in our theme!
On the demo, each restaurant page is created as a Services CPT, products are added using Products shortcode by category or IDs. This way you can add to cart items from different restaurants. In case you need, a fully-functional multivendor website, an additional plugin is required – http://fooddy.ancorathemes.com/services/cook-king/
In case some extra stylesheets are needed for plugin full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Before buying, I had a question, does this site also have a mobile application? If not, can an application be designed for this site?
Hello,
We appreciate your interest in our template!
The theme has standard Wordpress and WooCommerce functionality. It can be used along with a mobile application. But there are no apps included. But our Customization Studio may find the solution for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hello Essential grid isn’t working great. Maybee because the plugin it’s outdated. Please send the url to download the most recent version.
Thank you
Hello,
Thank you for contacting us!
Please note that the theme includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard. Please review the detailed instructions: http://fooddy.ancorathemes.com/doc/#theme_update_plugin
In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.
Regards.
Hello i installed the theme and started editing the website,but unfortunetely the hosting was terminated ,i bought the new hosting but still using the same domain and now i can install the theme again.am getting the=is message (The link you followed has expired. Please try again.) How cann you help in this issue.
Hello!
Thank you for choosing our theme!
The error you get means that upload_max_filesize on the server is lower than required. Please increase it to 32M.
Alternatively, you may upload the extracted theme folder to wp-content/themes directory via FTP. Then activate the theme in admin -> Appearance -> Themes.
Please use these instructions to fix “The Link has expired” issue: https://themerex.net/wp/the-link-you-followed-has-expired-when-installing-a-wordpress-theme/
If you have any difficulties, please feel free to submit a ticket at https://themerex.net/support Our Support Team is always ready to assist you and resolve all the problems.
Regards.
Thank you it worked.
Hello,
I have a question before the purchase. I would like to customize the theme to be a website delivery for more than one category. (PHARMACEUTICAL/ MEDICAL PRODUCTS/ TOOLS/ BEAUTY PRODUCT…)
So the visitor must choose the city, then the category (restaurant, pharmacy …), then the company and then the menu of this company.
Is it possible ?
Hello,
Thank you for your interest in our theme!
Adding city selection requires using an additional plugin or customization of the theme source files. Then you will be able to select the unlimited number of product categories and subcategories. In case some extra stylesheets are needed, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hi There, Does this Theme provide multi vendor login and menu mangement so Restaurants can manage their menus by themselves?
Hello,
Thank you for your interest in our theme!
To have this feature implemented additional plugin is required. In case some extra stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
presale questions: I want to use your nice theme for multi vendor restaurant website for food ordering. so users search for meal and order it then they pick it up themselves form the set restaurant location. with the theme, can i have multi restaurants website? 2- can users search by dish name, restaurant name or location? 3-how the payment will work, as we will take commission and then restaurant owner should receive their payments. 4- can user search on google map to see all available restaurants near them? 5- can we enable sms verification and notifications?
Thx
Hello,
We appreciate your interest in our theme.
1),3) If you need a multi-vendor website, you will need to use a plugin for WooCommerce to have a multi-vendor functionality.
2) Theme uses default WordPress search option, so search will display all posts where keyword is presented.
4), 5) You may need additional customization or third-party plugins or for this functionality.
Thank you.Can u check your e-mail or website presale tickets ?
hello…how can i add mobile field to the registration form (sign up)
Hello,
Thank you for choosing our theme!
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Thank you!
Hello, can I display 2 product columns instead of 1 column on mobile interface as current?
Hello,
Thank you for contacting us!
To have this feature implemented minor customization is required. Our Custom studio can create it for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hi, Pre-sale questions. 1. Can I add extras for products for example add extra cheese to burger or add extra sauce. 2. Can this theme be used for single restaurant. 3. Does it have order tracking features like Food is cooking , On it’s way, Delivered. 4. Restrict orders from outside delivery area.
Thanks.
Hello,
Thank you for your interest in our theme!
1) You will need to use an extra WooCommerce plugin for product addons.
2) Sure. This theme is a perfect solution for a restaurant.
3) WooCommerce offers a list of default order statuses: https://docs.woocommerce.com/document/managing-orders/ In order to customize them, an additional plugin is needed.
4) This can be achieved when setting up Shipping zones: https://docs.woocommerce.com/document/setting-up-shipping-zones/
Regards.
Actually PLEASE DISREGARD MY PREVIOUS COMMENTS ABOUT THIS THEME!! The problem that I had was with the hosting company, not the theme. I went to a different hosting company and uploaded the theme there and the theme worked perfectly. This theme does in fact come with all of the required and necessary plugins. Thank you and I apologize for the previous, inaccurate statements.
Hello,
Sorry for delayed reply – we don’t work on weekends.
Glad to hear that now all works in a proper way.
Should you need any further assistance, please submit a ticket at https://themerex.net/support/ – we’ll be happy to help.
Have a nice one!Thank you!
Does it restrict user to discover and order from restaurant within a range
Hello,
We deeply apologize for the late reply! It seems to me that your comment was lost.
On the demo, each restaurant page is created as a Services CPT, products are added using Products shortcode by category or IDs. This way you can add to cart items from different restaurants – http://fooddy.ancorathemes.com/services/cook-king/. In case you need, a fully-functional multivendor website, an additional plugin is required.
In case some extra stylesheets are needed for plugin full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Do you have the option to select if I want delivery or take away?
Hello,
We deeply apologize for the delay! Your comment was lost.
You will be able to easily set up shipping options in the dashboard – delivery or pickup. With Local Pickup, the customers will pick up the orders themselves. Please review the instructions on how to do it: https://docs.woocommerce.com/document/local-pickup/?_ga=2.244923141.1077729719.1603449853-1126393456.1600437617
Regards.
I urgently need to build an online site for a client who has been closed due to Covid19 lockdown Your theme seems to do everything I want but I have 2 key questions I need answered.
For some food products there will be choices the customer will need to make e.g. eggs scrambled or eggs fried, and the choice will not affect the product price
For some food products there will be a base product e.g. a pizza with a base price and then optional toppings which can be added, each one having a different additional price.
Can your theme do both of these?
I will need answers today as I need to find a solution today.
Thank you, Steven
Hello Steven,
Thank you for your interest in our theme!
1) Sure, you may add product variations with same price for each item. 2) You may use also different variations for product. For example: pizza, pizza with topping #1, pizza with topping #2, pizza with topping 1+2, etc.
or you may install a plugin for Advanced Product Fields.
Best regards
