Hi there

Common instructions for the megamenu is available at kb. https://support.imithemes.com/knowledgebase/use-mega-menu/ and https://support.imithemes.com/knowledgebase/add-widgets-in-the-megamenu/

For further assistance please open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to assist you.

Thanks

Hi there

Please open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to assist you.

Thanks

Hi there

Sometimes it takes a white to get the updated support date from the Envato’s end. You can give it a try in an hour or do. If the problem persists then please write an email to envato[at]imithemes.com

Thanks

Hi there

Events and Sermons manager comes built in the theme itself with which all the demos have been using. In the recent update we included our Eventer and iSermons plugins in the theme as well. This is for the users who want to use them after switching off the built in functions from Theme Options => Event and Theme Options => Sermons. You may use the new plugins but keep a note that you need to use these plugin’s shortcodes where you want to list your events and sermons since the built in functions won’t work.

For more questions and concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new

Thanks

Hi there

Yes, by default search form is hidden on small screens since the space is limited there. But it can be there in mobile devices by using some custom css with which my support team can assist you. Please open a support ticket here: https://support.imithemes.com/help/ticket/new

Thanks

Can you pls setup the theme and let me know, So that I need to show the demo for a customer to purchase.

Thanks, Dave

I have made changes for this demo page https://native-church.imithemes.com/classic/header-style-3/ to show search form on the small screens. Thanks

Hi there

Theme doc https://support.imithemes.com/docs/native-church/website-footer/#managing-footer-widgets can help you.

Thanks

Hi there

Thanks for your comment. Can you please provide some more info about your feature request?

Thanks

What I meant was, are there any plans to enable other users create and submit their own user-generated content? Example; Can another preacher create account on the site and submit their own sermons/videos/audios?

Thanks for the info. We have had no plans for such feature but I will just add this in the future updates list so my development team can consider such feature for the future updates. However, I won’t be able to provide a date for the release as of now.

Hi there

Sorry for any inconvenience caused. Please refer to theme documentation https://support.imithemes.com/docs/native-church/ for any configuration help for open a support ticket here: https://support.imithemes.com/help/ticket/new

Thanks

Hi there

In general everything is included within the theme but for some optional features you may need to activate some third party plugins. See more info about the plugins here: https://support.imithemes.com/docs/native-church/plugins/

Thanks

what is the “Core Plugin”? Is this something I can test before purchasing?

I’ve had other themes’ “core plugins” cause catastrophic issues, and I don’t want to purchase a theme that won’t work for me.

As per the new Envato WP theme guidelines anything that doesn’t come under theme directory territory needs to be added outside in a plugin. NativeChurch core plugin includes custom post types, theme options framework, demo importer, podcasting files etc. Unfortunately there is no user test website available. Thanks

Hi there

You can add this here https://a.cl.ly/QwuExQeG at Theme Options => Footer. This field accepts HTML code. For further assistance please open a ticket here: https://support.imithemes.com/help/ticket/new

Thanks

Thanks for the URL. I can’t replicate the same at my end, there can be some plugin’s conflict in your website. If you remember when this problem started then you can try deactivating your activated plugins one by one to check this. For further assistance please open a ticket here: https://support.imithemes.com/help/ticket/new

Thanks for the reply. I discovered that the responsible is the Page Builder by SiteOrigin plugin but if I deactivate it the whole site schema breaks. Any suggestion?

Hmm this plugin is required when you build your website using the page builder widgets. I need to get your website checked for any other possible reason since I can’t replicate the problem at my end. Please email your website details at envato[at]imithemes.com

Hi there

This will need some custom css. Open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to assist you.

Thanks

Hi there

This can be done with a simple css. You can get more on this by opening a ticket here: https://support.imithemes.com/help/ticket/new

Thanks

I have opened a ticket and still waiting for you guys response.

It should be replied soon. Thanks

Hi there

Please open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to assist you.

Thanks

Great! Thanks

paypal is not supported in my country, I tried to use skrill and it didn’t accept my mastercard. Is there any other way ?

If you are experiencing issues with purchasing the theme then please contact Envato Support here: https://help.market.envato.com/hc/en-us/requests/new

Hi there

You can manage footer content from Appearance => Widgets => Footer Sidebar. Theme comes with built in Twitter Feed widget but for other social media channels you can use any third party plugin.

For the other and more questions please open a support ticket here: https://support.imithemes.com/help/ticket/new

Thanks

The featured block images are not rendering properly http://plumgrovebaptist.com/.

Hi there

The problem seems to be with the page builder plugin, make sure that you have updated all the active plugins also have updated all bundled plugins from your WP Dashboard => Native Church => Plugins.

For more questions and concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new

Thanks

Thank you! That fixed it.

Please make sure that you are using the latest version of theme i.e. v3.6.3

Thanks

what is the latest version?

V3.6.3

Hi there

If you have switched the theme in the process then your menu might have lost their positions. You can select the menu position again from Appearance => Menus https://support.imithemes.com/documentation/header/manage-menu/

For further assistance you can always open a support ticket here: https://support.imithemes.com/help/ticket/new

Thanks