56 comments found.
which payment gateway is included ?
Hello, thank you for contacting and for your interest in the theme!
The theme itself does not include any built-in payment gateways. However, it is compatible with the WooCommerce plugin. The default WooCommerce payment gateways are Direct Bank Transfer, Check Payments, Cash on Delivery, and PayPal Standard. Additional payment methods can be added by installing third-party plugins. Please note that we have not tested third-party plugins with the theme and therefore cannot guarantee their full compatibility. We appreciate your understanding.
If you have any further questions please submit us a request at https://cmsmasters.studio/help-center/ and our support agents will take care of it.
Thank you!
Can the book be read directly in the application?
I only sell digital books. Is this possible with your script?
If we need to integrate this payment API, what would the cost be?
Link: pawapay.io
Hello!
Printpress is a WordPress theme, not a standalone application, and it is not intended to provide built-in functionality for reading books directly. The theme offers design and layout features for WordPress websites only.
Please also note that we do not provide services such as custom payment API integration. We appreciate your understanding.
hello, how customer can login? i don’t see it
Hello, thank you for contacting!
The theme does not include user registration system apart from the default WordPress functionality. WordPress provides built-in functionality for managing user registrations. WordPress uses a concept of Roles, designed to give the site owner the ability to control what users can and cannot do within the site. You can find out more about it here: https://wordpress.org/support/article/roles-and-capabilities/
We should note that personal assistance is provided via the tickets system. Should you have any questions please feel free to contact us at https://cmsmasters.studio/help-center/ and our support agents will be happy to assist.
Thank you!
bonjour on a mis a jour votre theme comme vous nous avez indique fatal error affiché nos clients ne peuvent plus accéder au site : Fatal error: Uncaught Error: Class ‘MailPoet\Models\Form’ not found in ../plugins/cmsmasters-content-composer/inc/shortcodes.php:7325 Stack trace: #0 …wp-includes/shortcodes.php(355): Cmsmasters_Shortcodes->cmsmasters_mailpoet(Array, ’’, ‘cmsmasters_mail…’) #1 [internal function]: do_shortcode_tag(Array) #2 /.../wp-includes/shortcodes.php(227): preg_replace_callback(’/\\[(\\[?)(cmsmas…’, ‘do_shortcode_ta…’, ’\n
[cmsmas…’) #3 /..../www/wp-content/plugins/cmsmasters-content-composer/inc/shortcodes.php(940): do_shortcode(‘
\n[cmsmas…’) #4 /.../www/wp-includes/shortcodes.php(355): Cmsmasters_Shortcodes->cmsmasters_column(Array, ‘
\n[cmsmaster…’, ‘cmsmasters_colu…’) #5 [internal function]: do_shortcode_tag(Array) #6 …wp-includes/shortcodes.php(227): preg_replace_callback(’/\\[(\\[?)(cmsmas…’, ‘do_shortcode_ta…’, ‘[cmsmasters_col…’) #7…www/wp-content/plugins/cmsmasters-content-compose in /home/...../wp-content/plugins/cmsmasters-content-composer/inc/shortcodes.php on line 7325comment faire c’est urgent ?
Hello, thank you for contacting!
There are no known issues with the latest theme version functioning. Please make sure to use 1.1.3 theme version, update plugins and clear cache.
In case the issue remains actual from your end please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Please note that support is provided in English only.
Thank you!
on a desactiver mailpoet qui poser probleme le theme est bien mis a jour.Cependant quand on va sur les pages on constate que le code apparait plutot que le bloc CMSMasters Content Composer pour pouvoir les modifier meme quand on clic sur content composer en haut ? MERCI
Hello!
Personal assistance is provided via the tickets system only. Please submit us a request at https://cmsmasters.net/help-center for deeper investigation. As it was mentioned previously, support is provided in English only – should you have any other questions please specify them in English.
Thank you!
je vois que d’autres personnes ont eu ce probleme je suis wordpress 6.2
Hello!
As mentioned previously personal assistance is provided via the tickets system only. Please submit us a request at https://cmsmasters.net/help-center for deeper investigation. Please note that support is provided in English only – should you have any other questions please specify them in English.
Thank you!
Do you have book mockup for 3D book design, or click and drag cover image into a mockup? Do the block can make template book design easier?
Hello, thank you for contacting!
On our demo site books are added as WooCommerce products and books images (covers) are products images. You can add the needed images in any format supported by WordPress.
Should you have any other questions please feel free to contact us at https://cmsmasters.net/help-center/ and our support agents will be happy to help.
Thank you!
So sorry, another couple of quick questions! I am just getting familiar with the single posts. I want to use the “Profiles” function for Authors so that they can have single posts. I also want to link to books by each author. Can you advise me on the following:
- Can I remove the “categories” under the profile information? I’d like it to list just their contact information.
- Can I remove the “next project” text at the bottom? I appreciate the navigation but “project” doesn’t make sense there. Alternatively I could change it to “author.”
- What shortcode would I use to link to products by that author only? The “selected products” shortcode lets me type specific products to feature but is there any way to display by tag? For example, I would just take all the books by an author with their name, that way the single post is always displaying books by that author without me having to select specific titles. Thank you!
Hello, thank you for contacting!
You can deactivate unneeded fields here.
The theme doesn’t suppose desired functioning, appreciate your understanding.
Please note that personal assistance is provided via the tickets system – should you have any other questions please submit us a request at https://cmsmasters.net/help-center/ and our support agents will be happy to help.
Thank you!
Thanks, was missing those settings. Just so I am clear on your response, you’re saying that third issue is not doable? I can’t display products sorted by a tag so only the relevant products show?
Hello!
The “selected products” shortcode doesn’t suppose desired functioning but we can recommend you to use WooCommerce [products] shortcode for the purpose. Please look through this article, it can be helpful.
Please contact us at https://cmsmasters.net/help-center/ if you have any other questions as personal assistance is provided via the tickets system.
Thank you!
I am trying to figure out how to change the footer logo, there’s no option for it under the “Footer” tab in Theme Settings and it’s not in the Widgets section either. What am I missing?
Hello, thank you for contacting!
To change the logo please proceed to Appearance/Widgets/Bottom sidebar and edit corresponding widget.
Should you have any other questions please feel free to contact us at https://cmsmasters.net/help-center/ and our support agents will be happy to help.
Thank you!
Thanks, I did edit it by replacing our logo and putting in our contact info but it does not display.
Hello!
Please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress credentials and our support agents will take care of it.
Thank you!
Nevermind, I figured it out. Did not realize that the sample footer was actually a block in the home page rather than a widget!
Hello!
Thank you for getting back – pleased to know that you’ve found a solution. Please don’t hesitate to contact our support team at https://cmsmasters.net/help-center/ should you have any other questions.
Best wishes!
bonjour on a acheté votre thème il y ‘a 3 ans et souhaite le mettre a jour car nous allons mettre a jour tous notre système wordpress et woocommerce. Comment faire la mise a jour de votre thème ? merci
Hello, thank you for contacting!
To update the theme download the zip-archive with the theme on your computer, unzip it and upload the new theme version on your server (please make sure there are no nested folders such as printpress/printpress). I recommend you to rename the theme version you used previously (for example name the theme folder “printpress-old”), in such a case this theme version will be backed up at your server.
Besides don’t forget to update plugins as it is noted on the WordPress admin panel after the theme is updated.
Another way is to update the theme automatically. To update the theme automatically you should use the Envato Market plugin. After activating the plugin, click on the “Envato Market” icon from the left sidebar. To generate your Global OAuth Personal Token click on this link and login using your Envato Market login details. Please copy & paste your unique token into the Envato settings inside your WordPress dashboard and click on “Save Changes”. Once you have configured this properly, you will see a screen where you can install or update your already purchased plugins & themes.
Please note that in case you modified the theme files (theme code) and update the theme via Envato Market plugin changes that you implemented will be lost because the new theme version will overwrite the theme version you use at the moment.
Should you have any other questions please feel free to contact us at https://cmsmasters.net/help-center/ and our support agents will be happy to help. Please note that support is provided in English only, appreciate your understanding.
Thank you!
With new wordpress update, content composer stop to work. are you planned update to solve the problem?
Hello, thank you for contacting!
There are no known issues with the latest theme version functioning. Please make sure to use 1.1.0 theme version, update plugins and clear cache, it should be helpful.
In case the issue remains actual please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you!
content composer stop to work…
Hello, thank you for contacting!
Please make sure to use 1.1.0 theme version, update plugins and clear cache, it should be helpful as there are no known issues with the latest theme version functioning.
In case the issue persist from your end please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials for deeper investigation.
Thank you!
Bonjour, le wordpress a ete renouvelle est depuis impossible de modifier les pages car le CMSMasters Content Composer n’est plus compatible ? Que faire ? Merci.
Hello, thank you for contacting!
There are no known issues with the latest theme version functioning. Please make sure to use 1.0.9 theme version, update plugins and clear cache, it should be helpful.
In case the issue remains actual from your end please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you!
je n’ai plus accès a la maj ni au support j’ai acheté le thème l’année derniere ? MERCI
Hello!
Theme updates are provided for free – to get the latest theme version there is no need to renew support or purchase the theme once again, you should just log in to the account from which the theme was purchased and download the latest version.
Should you need our assistance please contact us at https://cmsmasters.net/help-center/ and our support agents will gladly help you.
Thank you!
where is content composer?
Hello, thank you for contacting!
CMSMasters Content Composer plugin is included in the theme archive and can be found in the printpress\theme-vars\plugins folder. When the theme is installed and activated there is a note in the WordPress admin panel that suggest to install and activate the theme required and recommended plugins so you should just press “Install” and then activate them.
Personal assistance is provided via the tickets system – please submit us a request at https://cmsmasters.net/support/ if you have any questions and our support agents will gladly help you.
Thank you!
The map is not showing up on the contact us page….entered the address, etc. and just a gray block.
Hello, thank you for contacting!
Google Map is a paid service and to use it for free there is a limit of map loads. We recommend you to generate the Google Maps API key that will be used for the one site only.
Google Maps API key should be added here. The key can be generated here.
Please make sure to activate the Google Maps JavaScript API and Google Maps Geocoding API and enable Billing.
Personal assistance is provided via the tickets system. Should you have any other questions please feel free to contact us at https://cmsmasters.net/support/
Thank you!
Hi, the navigation menu is not showing. I got the theme from elements.envato.com.
I imported the default theme, the menu is these but it is not showing in the front end.
Thank you
Hi, thanks for contacting!
Please make sure that you set needed menu locations in the Appearance – Menus – Menu Location tab: https://prnt.sc/1qf87vf If the menu is set here and has the menu items, but still is not displaying on the front end, it can be caused by the third-party plugins conflict. We can recommend you to deactivate them all and re-check the menu once again.
Themes that are used via Envato Elements don’t include personalized support. In case if you need any further assistance you can purchase the theme on Themeforest and contact the support team at https://cmsmasters.net/support/ and they will take care of your request.
Thank you!
Is there a way to add an indicator of number of current products in the cart icon on the header? Currently the user doesn’t know if they have products on the cart unless the do a mouse over on the icon.
Hello, thank you for contacting!
The theme isn’t supposed to function in a mentioned way and as much as we’d love to help desired result requires customization that is beyond our support policy because there is a need to modify theme files and the way it works. Appreciate your understanding.
Please feel free to contact our support team at https://cmsmasters.net/support/ if you have any questions.
Thank you.
Hello, thank you for contacting!
You are always welcome to contact our support team at https://cmsmasters.net/support/ if you have any questions concerning the theme functioning.
Hello, thank you for contacting and for your interest in the theme!
We thoroughly tested the theme on a number of devices, including iPhone and iPad and can assure you that it is mobile friendly. You can check it yourself by opening our demo site using a mobile device.
Please feel free to contact our support team at https://cmsmasters.net/support/ if you have any questions.
Thank you.
Hi, any way to add a filter to profiles shortcode?
Hello, thank you for contacting!
The theme isn’t supposed to function in a mentioned way and as much as we’d love to help desired result requires customization that is beyond our support policy because there is a need to modify theme files and the way it works. Appreciate your understanding.
Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
Under the books are categories, not authors?
Hello, thank you for contacting!
Under the books authors are displaying. https://prnt.sc/13i6p6v
Please feel free to contact our support team at http://cmsmasters.net/support/ if you have any questions.
Thank you.
is this theme compatible to latest WordPress version Current version: 5.7.1 ?
according to the last update date, it seems it has been a while since it was updated. I am thinking of buying of client but need to know if compatible with latest WP
Hello, thank you for contacting and for your interest in the theme!
There are no known issues with the theme functioning when WordPress 5.7.1 is used.
Should you have any questions please feel free to contact our support team at http://cmsmasters.net/support/, our support agents will be happy to help.
Thank you.
Add to cart in the demo is not working !
Hello, thank you for contacting!
Most likely you’re viewing the theme within Themeforest frame that can influence the displaying. The frame preventing from proper displaying/functioning is a separate Themeforest tool and there are no known issues with the theme functioning when the frame is removed.
Please use the direct link to visit the demo site, “Add to cart” functions correctly here: https://printpress.cmsmasters.net/
Should you have any other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Hello, 
Suddenly, when I try to edit any existing content of a Text Block, nothing appears, just white.
Any help, please? I need to solve this issue ASAP because I’m launching one of my latest products.
Thx in advance
Hello, thank you for contacting!
Please make sure to use the current theme version (1.0.4) that is available for download at the moment – there are no known issues with this theme version functioning.
To update the theme download the zip-archive with the theme on your computer, unzip it and upload the new theme version on your server (please make sure there are no nested folders such as printpress/printpress). I recommend you to rename the theme version you used previously (for example name the theme folder “printpress-old”), in such a case this theme version will be backed up at your server.
Besides don’t forget to update plugins as it is noted on the WordPress admin panel after the theme is updated.
Sometimes there is also a need to deactivate the theme and activate it again to make all changes that were implemented function correctly.
Please note that you might need to clear your browser’s cache in order to see the changes.
Another way is to update the theme automatically. To update the theme automatically you should use the Envato Market plugin. After activating the plugin, click on the “Envato Market” icon from the left sidebar. To generate your Global OAuth Personal Token click on this link https://account.envato.com/sign_in?to=envato-api and login using your Envato Market login details. Please copy & paste your unique token into the Envato settings inside your WordPress dashboard and click on “Save Changes”. Once you have configured this properly, you will see a screen where you can install or update your already purchased plugins & themes.
Please note that in case you modified the theme files (theme code) and update the theme via Envato Market plugin changes that you implemented will be lost because new theme version will overwrite the theme version you use at the moment.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
