97 comments found.
does your theme support embedded video? if not could I use plugins for that?
yes I created a ticket and it’s been 24 hrs without reply. I just have a simple question. how do I get the sample data to have the exact demo copy of furniture 03. I have done this method many times before with WP but w/ your theme, so far it didn’t come in correctly.
Hi, pls check your ticket.
Thanks
Hello,
I have two specific questions about your template.
1 – Can we add a SKU per color to the products?
2 – Do we have the freedom to change the template’s sections and CSS?
Graciously.
1 – Yes, our theme supported
2- yes, you can change it if you want
Thanks
Presale question: Is Rubix compatible with selling in multiple languages? Is the theme has a language selector? Thx!
Yes, our theme is support multiple language and multiple currency
Thanks
This template does not support three-level directory and breadcrumb navigation! Any product will be stacked in a big category, even if a three-level category menu is set, the product path is flat! This is not acceptable to me! Hope it can be refunded.
pls create a ticket refund from themeforest. i will approve for you
Thanks
Thank you for your help. I have initiated a refund request. Please approve it. Thank you.
approved. thanks
Could you send me a product csv file of the jewelry demo website? The downloaded folder only contains csv files of home decoration.
Hello,
I have a site that uses tags heavily. Can Rubix support tag filtering? Can I create a sorted tag list of links, similar to a tag cloud but sortable by alphabet?
Is there a refundable period if I’m not happy with the theme?
Thanks
Hi,
- yes, our theme support it
- you can see “Refund Rules” at here: https://themeforest.net/page/customer_refund_policy
Thanks
Great design. I have purchased this template and I am using furniture 3. However, there are several problems: 1. The downloaded folder does not have an installation manual and instructions. 2. After installing the template and importing the product csv, the home page is very simple. Please give me an instruction manual so that I can build a homepage exactly like the DEMO site.Thank you.
Hi, 1, you can see guide at here: http://velatheme.com/guide/velatheme/
2, If you have any other questions. pls create a ticket at here: https://velatheme.ticksy.com/ our developer will help you
THanks
Hi, can currency switcher also work in the mobile version? I tested it and I don’t know where to find it… Also, will you add language translations in the future? Thank you
Hi, we did hiddne currency in the mobile. if you want, we will show it for you
Thanks
I want to create About Us pages like you have in your demo. When I visit your guide it has no information https://www.jbbatterygermany.com/ Can you please advise how to create this page.
Does your theme have blocks that support embed code (javascript) so 3rd party forms and widgets can be added to the home page?
Hi, sorry, our theme don’t support it
Would the theme support it if the code was from Privy which would look more like “div class=”privy-embed-form” data-campaign=”xxxxxxx””???? Or do you have a list of blocks you include? The closest thing our current theme has is a section called “Rich Text” but it doesn’t let me use code of any kind (not even an HTML table or HTML color styles)
Hi, our theme support both richtext and html section Thank
I have purchased this and I am using this on Shopify. I have created a secondary product page template, but I am not sure how to go about hiding the Add to cart or Availability items from my new page. I do have the CSS that I want to use, but I am unsure of how to target the new product page template’s pages and IDs.
Can someone please assist?
Thanx!
I wanna apply for refund! Im not happy with this theme. The theme is doesn’t work properly, even no setup for mobile version. Problem with colors, logo, spacing and more.
Hi, if you not happy it, pls create refund. i will approve for you
Thanks
Hi, I went under your documentation but I can’t find a visual reference of how all the different section modules look. Also, is there documentation anywhere on the notification feature?
Hi, We will update it as soon as possible
Hi there,
Would like to know if your theme has an option to show the full product page in mobile version, meaning, it will show the product details and product size and reviews and products “you migh like” just by scrolling without using any extendeble menu or link.
Basically, can I see the full product page information in mobile without clicking in any link or open a menu?
Thank you
Hi,
Yes,our theme show the full product page in mobile version
Hi – we sent a message to support not received a response yet. “Hi
is it possible to remove the dynamic checkout buttons on our site
Thanks”
Hi,
pls check your ticket
Thanks
Bug related to quantity input field on a product page
When testing this theme, I have noticed there is an issue with the quantity field on a product page eg: https://velademo-rubix.myshopify.com/products/pia-chair
Not all users want to use the +/- keys to change quantity counts. On your theme, if you input a value with the keypad and hit enter, your code automatically adds the product to the cart. What it should do is update the quantity value.
Hi, We will think about that
Thanks
Hi, i´m interest but i need use woocommerce Do you have this template for woocommerce?
Hi, sorry, we don’t have it. Thanks
Hi, I am trying to consult the documentation for the theme but there are several sections missing: http://velatheme.com/guide/velatheme/collection_pages.html It’s difficult to understand the features of each section you can add without any visual reference guide. I also reached out to support but haven’t received an answer in this regard, although they had been helpful in the past. Please advise. Thanks!
Hi, We will update it in the future. THanks
Hi, I just want to make note that I bought this theme because one of the benefits listed was that it has “Documentation”, which was why I purchased it. To have all pertinent information in one place, without the need to use the support desk. I love your theme, but now finding out that several important sections are missing from that documentation I am disappointed. Perhaps that is something you could make the buyer aware of before making a purchase decision. Thanks!
Thanks
I wanna make restaurant and food shop. I like funiture templete more than food theme. Can I get any solution?
Hi, you can use furniture theme for restaurant and food shop
Thanks
