this seems to be working now, no need to check it anymore

Hi,

Thank you for your feedback. If you need more assistance, please open a ticket on the support site. Our supporters will help you.

Kind regards

Hello,

Please try to update the slider plugin again.

Thank you

Hello,

We checked your website and the favicon was displayed very well. Please clear all the cache and test this again.

Thank you

No, It don’t work

This is the favicon we are seeing on your website:

Hello,

You can follow this documentation to disable the layer animation of Revolution sliders.

Thank you

Hello,

At this time, you can use this CSS to hide the side menu botton.

.side-menu .side-menu__bottom { display: none; }

If you need more assistance, you can always open a ticket on the support site. Our supporters will help you check it.

Thank you

Hello,

Thank you for your feedback. Our developer is working on it. We will update templates file in the next update. Actually, this is just a recommendation of WooCommerce updating template files.

Kind regards

Hello,

You can try this CSS to hide the page header on category pages.

.category .page-header { display: none; }

On the shop page, you need a complex CSS to change the marge between products. It depends on the product layout of your shop page. Please open a ticket on the support site. Our supporters will help you check it.

Thank you

Hi mate, i tried this code for page header but is not working… any other help? or is possible to change the background of header category, from gray to white? thanks

Hello,

We have to access your webstie to check your settings with custom code (if you added your own CSS code before) to provide the correct CSS. Please open a ticket on the support and share the website address with the temporary admin login credentials. Our supporters and developer will help you.

Thank you

Hello,

Thank you for your feedback. It seems you are using an old version of the theme (or the filter plugin). Please open a ticket on the support site. Our supporters will help you check this issue.

Thank you

Hello,

This theme has changed the position of the price, so the hook is changed. You can add this code to the file functions.php of the child theme to remove the price.

add_action( 'init', function() {
    remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_price', 20 );
}, 60 );

If you need more assistance, please open a ticket on the support site. Our supporters will help you.

Thank you

Hello,

With “Isotope” tab effect, it works like a filter. It means you can filter products from an archive page. For example, on the page of product tag “Hat”, it will filter New, Sale, Hot products from this page. So the “All Products” simply return all products of that page.

Kind regards

Hello,

We’re sorry for the delay. Actually, we have been focusing on Elementor update during that time. In the coming updates, we will add new options for sticky add to cart and some other improvements to the theme.

Thank you

Hello,

Thank you for your suggestion. We will try to add more options for the page header in the coming updates.

Hello,

Yes, this theme is optiomized for RTL languages.

Hello,

Thank you for your feedback. We’ve just checked it again, the theme displays well on mobile devices. Could you please share a screenshot of the problem?

Thank you

Hmm it doesn’t matter wich shop page I click, it just shows one product at a time. https://imgur.com/vMA4KYw Do you think it has something to do with galaxy note 4/other old smarphones? I tried at another one and it worked fine, showing 2 products.

Hello,

By default, the theme will display products in 2 columns on mobile devices. But with small screen devices (with the width under 480px), it will display products in 1 column. You can use a custom CSS to avoid it and keep displaying 2 columns on mobile.

Kind regards

Hello,

If you want to use your custom fonts on the website, you have to convert them to web-fonts format and then load them onto your website. It will be a bit complex if you have no experience working with code. So using a plugin is a easier way that our supporter recommended.

In this theme, we have no option to upload custom fonts, so you can use a plugin or use a child theme to load your fonts. It is not just upload font files to a folder like you see. Actually, they are all converted and the uploaded to the web server by the code of theme and plugins.

In the theme settings, we have the options for typography, but unfortunately, we can’t add custom fonts to the font list. We will try to improve it in future updates. At this time, you can use custom CSS to apply the Sofia Pro font to elements which don’t use it as the default font.

Please open a ticket on the support site if you need more assistance.

Thank you

Thanks but I feel this is starting to become more complicated than it needs to be so let me try and simplify it…

All of your demos are using Sofia Pro Light for the headings because, as you say, you are using the free version. Cool!

You have distributed the free version in your package for Sober. Great!

Although we own a copy of Sofia Pro Light we do not need to upload it. Even better!

But, we are not able to assign or select Sofia Pro Light in your theme?

This is really poor because your Demos are misleading.

We’re sorry for missunderstanding your question. Actually, we use Kirki plugin to add theme options to the WordPress Customizer. Unfortunately, this plugin doesn’t support adding custom fonts to the font list well. It has an option (via a WordPress hook) to add custom fonts to the font list, but it doesn’t work properly sometime. We will try to find a better solution for it in the coming updates.

If you need more assistance, please open a ticket on the support site, so our developer can answer you directly, with more information.

Thank you

Hello,

Thank you for your feedback. It is the restriction of Google Cloud platform. You should check and try to change the restriction of the Google Map Javascript API. Please check this tutorial for more details:

Thank you

Hello,

You can use the widget Product Categories of WooCommerce to show sub-categories of the current category page. Or if you want to use the theme’s filter widget, you can add multiple widgets, then use a dynamic widget (conditional widget) plugin to set the conditional to display a widget. The Jetpack plugin has this option for conditional widgets too.

If you need more assistance, you can open a ticket on the support site. Our supporters will help you check it.

Thank you

Is there a guide on how to use the dynamic widget? I’ve never heard of it

It is pretty easy to get familiar with this feature. Please check this document of Jetpack.

Or this:

Thank you

Hello,

You can use custom CSS to change it. For example, you can try this one:

@media (max-width: 767px) {
    .woocommerce ul.products li.product {
        width: 100%;
    }
}

Thank you

It seems to be a conflict with a plugin. Please open a ticket on the support site and share your website address, our supporters will help you check it.

Thank you

Hi, I deactivate all plugins but this icon doesn’t show.

Could you please provide your website address? We will help you check it.

Hello,

You can manage and edit all menu links in Appearance > Menus. Please open a ticket on the support site and share your website address. Our supporters will help you if you need more assistance.

Thank you