1297 comments found.
Hello,
Could you add support for the Bold Subscriptions App (V1) ? since you already have the recharge app integrated i assume it would be easy to integrate
Kind regard
Hi, integrated Bold Subscription is complicated a bit but I will discuss with my team to see if we can do it 
Thanks
Hello, I just updated to 2.5 but I am missing translation for: en.cart.general.fbt_title. It is product suggestion in the ajax cart. Can you please let me know where I can translate this string? I already contacted your support ticket #70781 but I was advised to translate everything (which is not acceptable solution for me) and Kate is not able to tell me what should I do with that issue. I like your theme very much but this kind of support is really poor. Please let me know how I can solve that problem. Regards, Sebastian
Hi Sebastian, so sorry about that, let me check and help you in this ticket
Thanks
Is this a WordPress topic?
Hi, this is Shopify theme, not WordPress Thank you
I am keep getting this error : The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed. any solutions ?
Hi, please make sure you extract an download package and upload theme file inside Thanks
hello, with this template is it possible to put the fixed vertical menu in options? Thank you
Hi, any screenshot for me for better explanation? Thanks
Hi, currently Kalles doesn’t support this type of menu, we will consider to update to soon
Thanks
hello , why the account icon on desktop disappear from navbar
Hi, thank you for buying our products, can you please help me open a ticket at http://support.the4.co/ so my team can check it soonest
Thanks
I don’t want to use the promo bar, how do i hide it? or delete it?
Hi, please help me check this guide https://kalles-docs.the4.co/theme-settings/header#1-promo-bar
Thanks
Hello, is there any way to see a demo of HTML version ? Thank you & GLWS.
Here it is https://themes.the4.co/kalles-html/
Thanks
Hi, First of all, thanks for your great theme; Really it’s amazing.
What if I want to customize the product variant layout options? Do you offer customization’s with extra fees ?
Yes, please email us to the4studio.net@gmail.com for more detail
Thank you
Hello, tell me, can I add a Russian language to the site?
Yes, but you have to translate your language to Russian and replace English from theme
Thanks
Hi , how do I change hover zoom percentage, as our client wants more zoom on hovering the products.
Hi, thank you for buying our products, can you please help me open a ticket at http://support.the4.co/ so my team can check it soonest
Thanks
hi i have few questions
1- Can i keep an add to cart button on each product 2- Can i increase the number of products placed on special for sale in the home page more than 4 like 6 or 7 per line 3- I would like to know how to load more products in the products page lets say i have 200 items will there be a certain amount of products displayed per page and then move to the second and third page or will i have to click on load more? 4- Can the single item page be able to have the magnifying glass ? 5- can i have the sign in page a pop up windows rather than get to a different page? 6- is the theme mobile compatible. ? 7- do you have different menu type for the mobile compatible? 8- is it possible to add more effect on the display images?
Hi, please help us open a ticket at http://support.the4.co/ with a screenshot for each question so we can check and provide enough information to you
Thanks
I have not got a code as i did not purchase the theme yet
Please use this option for Pre-sale question https://tppr.me/TQfJ8
Thanks
Hello how are you the theme will not install my computer says its missing the style sheet can you help me ?
can i use this theme with wordpress or only shopify ?
Hi, this is a Shopify theme so you can only use it for Shopify platform
Thanks
Hello The4 theme, I want to know if Kalles theme is more optimized than Gecko? Because on Gecko 5.0 description page you said Gecko 99% optimised while Kalles is slower. What are the feature difference between the two. I will be using the theme for furniture shop similar to this layout https://burrow.com/ so which one would your recommend – Gecko or Kalles? Thank you
Hi, both Kalles and Gecko have similar performance. All features are same, they different about the design . About the speed, we can check and see both of them are very fast, just keep in mind do not install too many app and optimize all images.
Thanks
Someone is selling your theme https://www.etsy.com/listing/980110782/550-multipurpose-shopify-theme-e
Hello, thank you for letting us know. Our theme and other themes require the purchase code to activate so they bundled on etsy like that can not help a buyers.Buyers will lost money and can not active our theme 
Thanks
Hello, is it possible not to show {pre-order} when out of stock? just show the normal ADD TO CART? if yes, how? thank you!
Hi, you can use Pre-order as normal and go to Translation and change text Pre-Order to Add To Cart
Thanks
We have reached the limit of 200 swatch. How can we add more?
Hi, please contact to the4studio.net@gmail.com for more detail
Thanks
Hello, the quickShop function does not work for me, I have tried several demos in the demos folder, none of them work, I have the “add to cart” button instead of quickshop.
The boxes “Use Quick Shop?” and “Show dynamic checkout button?” are already checked.
I also don’t have the “Product full add to cart” in the product detail layouts.
Thank’s for your help.
Cordially
Hi, can you please help me open a ticket at http://support.the4.co/ ? Thanks
your online support team does not help at all, their solutions are always the same and it is to blame other applications, I don’t think they have the programming knowledge to understand bugs.
Hi, so sorry about that but as I explained…this issue doesn’t exist on our demo and other customers so that isn’t our theme issue. Please contact app owner so they can check it.
Thanks
hi, i need to download the productimages form the productpage from a mobile device, how can i activate it? i just see the social sharing on photoswipe..
Hi, please help me open a ticket at http://support.the4.co/ and explain better by a screenshot
Thanks