615 comments found.
the theme is missing The package could not be installed. The theme is missing the style.css stylesheet.
Hi, thank you for the purchase, install the file lifghtwire.zip not the download file. Thank you!
hello i have a problem updating pages.. sometimes the update don’t work till the third or the forth atempt. sometimes the page is corrupted so i loose my design and content . please any solutions thank you
Hi, please write in English and please go to Appearance > Theme options > General and on bottom check “Disable Gutenberg” and try again. Thank you!
Hi, I installed the lightwire theme (construction), and after installation, i can’t find a homepage template. How do I get the template for the homepage to achieve the advertised pages
Hi, thank you for the purchase, you need to import the demo from Appearance > Theme options > Demo import. Thank you!
Thanks. So I’ve done that and then I notice that for the construction theme, the menu does not sit on the slider (as in the demo) regardless of which menu option I choose in theme options/menu. It rather behaves like the menu on all the other templates (worker, tech etc) and sits above the slider. Is there something else I need to do?
Sorry I’m not sure to understand, what menu do you want?
Never mind. I have figured it out. Thanks
Thank you!
Hello dear Schiocco team,
I have an error when saving the individual pages and do not know exactly what the problem is or how to fix it.
We bought the Lightwire theme, installed it and quite like to use the Hybrid Composer. I have deactivated all other plugins, such as analysis tools or language tools, to eliminate possible sources of error.
The error is the following. Every time I design a page with the HC and want to save it, it very rarely updates the page to that effect in the FrontEnd. Sometimes it changes the page (FrontEnd) to an outdated version. E.g. to 3 or 4 revisions before. For a few functions it basically doesn’t work at all. (e.g. Tabs)
Are you by any chance already aware of this bug? Have any updates been released recently that may not be compatible? (WordPress/ Hybrid Composer/ Lightwire).
I would be very happy about a feedback.
With kind regards Dietrich Löwen
Hi, thank you for the purchase, please write in English and please go to Appearance > Theme options > General and on bottom check “Disable Gutenberg” and try again. Thank you!
hello, i have a problem with the page saving.. when ever i update i page and save, in the front it shows up the code not the design . and when i go back to the page and refresh i found out that he swape the mode from composer to classic there for all my design is lost and i have to start the page design all over again . i hope that u understand my problem . for any more details i can send u screenshots . thank you
Hello,
The problem is related to the invalid char ” into your page. This happen if you use the WP Editor component or if you insert some code into components different from the CODE BLOCK (use always only this for codes). Ex. HTML code into fields of image box component or content box components. You can see where the error is, and manually fix it, with the tool https://jsonlint.com/ (On Edit Page, set Classic mode from the top right button, copy all the code you see and paste it into https://jsonlint.com/ , edit the code until you get a green valid json and then copy and paste the fixed code again in Edit page, click Update and the fix should be applied). You can also restore an old revision. To avoid to broke a page again, always preview the page before save it.
Thank you!
Hello! I purchased the theme a while back, and built my site using Hybrid Composer. Right now, after updating everything to its latest version, Hybrid Composer is causing an issue. If I have the plugin active, I cannot see the “publish” or “update” buttons on the pages and posts. It looks cropped. But if I disable hybrid composer, I can see the buttons without issue (but this of course breaks the site). Can you please let me know how to solve this issue? My website is: http://www.e-pwr.ca
Hi,
Just update the theme and it will be solved, or disable Gutenberg. Unfortunately it’s expired and you need to renew it get more support.
Thank you!
Hello. I imported demo data of Lightwire theme 3 to 4 times. But every time I found a preloader loads continuously. It is not stopping and nothing is visible
Hi,
Your hosting may have some incompatibility, PHP Version (max 7.2), some of the causes can be: insufficient resources, folder permission limitation, modules not installed like the zip one. Please insert the demo.zip at http://themes.framework-y.com/demo-import/lightwire/demo.zip as from instructions of Theme options > Demo import > Problems?
If still don’t work below the manual installation instructions. If still don’t work I can install it for you with also the original demo images for 15USD, the final result will be exactly like the preview.
MANUAL INSTALLATION
DEMO IMPORT
1) Activate the theme.
2) Go to Tools > Import > Wordpress.
3) Install the Wordpress importer and launch it.
4) Select the files demo-all-contents.xml ( 1-2 … 8 ), in the correct order and click Upload file and import for each one.
5) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
6) Select “Download and import file attachments”.
7) Wait up to 5 minutes, when importing complete you will receive a success message.
LISTS – POST-TYPES
1) Select the file demo-list-name.xml(ex.demo-list-1.xml) and click Upload file and import.
2) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
3) Select “Download and import file attachments”.
4) Wait up to 5 minutes, when importing complete you will receive a success message.
THEME SETTINGS
1) Go to Apparence > Theme options > Customizations.
2) Open the file export.json with a text editor, copy all text and paste it into
“Apparence > Theme options > customizations > Import settings” area and click “Import now”.
REVOLUTION SLIDER
1) Install and activate the Slider Revolution plugin.
2) Go to Slider Revolution page and click Import.
3) Select the revolution slider demos you want to use and import it.
ASSIGN THE MENU
1) Go to Appearence > Menu.
2) Click on top tab “Manage locations” and assign the following menus: Header
Menu: main menu, Footer menu: footer menu, Top mini menu: top menu. Note that footer and top menus can not be inserted in every demo.
3) If you not see CSS Classes field go to top right button SCREEN OPTIONS and select it.
4) For icons menu you must select the icon manually.
5) For fullpage menu you must reset all the links.
Thank you!
Issue is resolved. Thank you. Why images are not included with theme
Hi,
The images are not included into the download due to copyright reasons (almost all the themes do the same). But don’t worry I can send you the images privately, just contact me at support@schiocco.com
Thank you!
How can i have the same header setting as it is in demo or preview version. After purchasing the theme its header is different from the demo version .. in demo version the header is transparent and is merged with slider but in the purchased one the header is of white color and is not merged with the slider same header question for other pages kindly guide me how I can fix it.
Hello. Can you please fix the preview on your theme and blog posts? They do not work.
hello, i’ am making a multilingual site web using this theme. my problem is that when i try to create a new project i can’t find a way to create the other languages versions . unlike the page, a project doesn’t have the language buttons to change view . any solution ? thank you
Hi, thank you for the purchase, do you use WPML? Thank you!
i’m using WPML to polylang and polylang plugins. i can make translation for the pages but not for projects
What do you mean? You should not use both, anyway with WPML edit a project and on bottom you will see the options to make projects translatable. This is something related to all post types, please check the docs too. Regards
I love your theme! I need some help figuring out an issue though. I have a video playing on my homepage which works great on the web and when I inspect it with mobile chrome/firefox etc it works and plays but on my iphone its just the background of the video and it doesn’t do anything.
Any ideas what could be causing this?
Thank you in advance.
Hi, thank you for the purchase, unfortunately iPhone and Safari blocks it for performance reasons and there is no way to solve the issue. You can find many articles on Google about that. Thank you!
Hello, I’ve encountered a small problem using “Image slider” component from theme: I’ve done some css edit to ‘flex-viewport’ class to this block but it is not showing on ios devices since that html div is not being printed on iphones, just it’s .slides div child. What’s more strange, sometimes it is being shown on first load, but then disappears on every page reload. Did you already encounter this problem and know the solution? Thanks!
Hi, if the issue is caused by your customization and codes unfortunately the support doesn’t cover it. Can you check if the issue happens also in our live demo? Thank you!
There is no flexslider javascript code customization, only attempt to add 1 custom css rule for html element which should already be there. Css can’t affect javascript which I’m sure you already know. I haven’t seen any image sliders on demos…
Hi, please send the page link with the problem to support@schiocco.com and I’ll check it. Thank you!
When I tick title attributes on the screen options in the menu page in appearance I can not see a title attribute field on the pages active in my menu.
Hi, sorry I don’t understand, can you clarify?
Purchase Code is not working. I am putting Purchase Code in below area:
Aapside: License Your Theme From “Appside > License” To Import Demo Data
Please check and resolve it.
You don’t need a purchase code and appside is not something related to the theme 
Import it from Appearance > Theme options
Thank you!
I download from theme options already, but when I select home worker theme, then there is working progress bar. but not updated. I want to make worker theme default.
Hi, the PHP version of your hosting is too old maybe, try to set a newest PHP version on your hosting.The minimum PHP version is 5.6, the max is 7.1. Thank you
PHP Version is 7.1
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
sent from yogesh@ontimeinfotech.com
any update ?
You sent the email 20 minutes ago…..
hello , why does the home construction does not contain the same design as the demo ? how can i get ? thank you
Hi, it should be the same, send me the link and I check. Regards
Top Menu custom content.
I use code like this:+48 22 648 08 10
office@arcon.com.plWhen I click at email, it works like URL link and open “404 Page not found”
Hi again, thanks tor the previous helps.
I have got another problem with email: In some places I use “mailto:” code. Sending email works fine but, when I click at this link. Page are change for blank.
Have you got any solution for that?
Best reg Robert
Hi, it is related to your browser, you don’t have an email client associated with email links
hmm… I do not think so. When I click at linked email then mail client (Thunderbird) open new window and I can write email message. But wordpress site under the email window makes blank. Why?
Hi, please send the page link with the problem to support@schiocco.com and I’ll check it. Thank you!
Another problem is at Templates Composer.
I lost all rows and columns, when I use it at new site.
Is any possibility to copy tables?
best reg. Robert
Sire migration issues are not related to the theme. You can copy a full page in two ways. 1. By save is as template from the top right button “Templates” on Edit page. 2. By switching to classic mode, copying all the code. Then create a new page and paste the code. You can copy part of a page and paste them into another page by using the copy and paste features. More details at http://wordpress.framework-y.com/documentation/general/#copy-paste Thank you!
whole page works fine but if copy some part of code – nothing happend after page actualizations 
Hi, please go to Appearance > Theme options > General and on bottom check “Disable Gutenberg” and try again. Thank you!
Hi,
How can I change background color at (Classic) main menu. Normally is white, but I can’t find how to change it.
Hi, please use this CSS (you can insert it into the skin.css file into the theme folder, or go to Appearance > Theme option > Customizations > CSS, or go to Edit page > CSS on top right for apply it only on the single page).
.navbar-main, .nav.inner { background-color: #ffffeb; }
Thank you!
thanks for quick help
hello , i have just purchaced this item and after installation i can’t find a single image from the demos . where are all the images ? . thank you
Hi,
The images are not included into the download due to copyright reasons (almost all the themes do the same). But don’t worry I can send you the images privately, just contact me at support@schiocco.com
Thank you!
Hello, looking at this and need help:
https://dev-howitt.pantheonsite.io/- The middle box is misaligned. Is this due to the image? If yes how can I fix - I’ve tried to change the play button to square border (which I thought is a typical button) but can’t seem to do it properly. I also need to set button colour and hover colour - Overall, the edirot seems too slow to save. The website loads properly but when you try to save a page it gets really slow and sometime does not save or goes to autosave.
Thanks.
Hi, what box? The button GET IN TOUCH? Please go to Appearance > Theme options > General and on bottom check “Disable Gutenberg” and try again. Thank you!
The box in the homepage that has the image under the banner. Tha middle one. Let me know thanks
This one https://schiocco.com/shared/2021-04-21_172857.jpg ? It is perfectly centered.
The background image do not have an option to center it, you need to edit the file sections.php in the plugin folder and change data-position=”top” to center: https://schiocco.com/shared/2021-04-21_173159.jpg
Unfortunately, help with this issue is not included in the support because it’s customization or an issue not related to the product.
This video should help. Pls guide me accordinly thanks: https://share.vidyard.com/watch/6snGoyfPVJ9N16f2wyBwP5?
Sorry, what this video should show me? Please explain the new issue if any. Regards
Here! Sorry i left audio. pls check this one and provide feedback: https://share.vidyard.com/watch/EBdDAWTXwv4zTEDWY9mhvd?
It is shorter because the image is shorted. The grid boxes are of that width because you inserted them in columns of that width…change the columns width: col 4 col 4 col 4.
Regards
Not too worried about the width sir. Can can I turn them to 4 columns on one line? Any ideas as to the Google map error? Lastly, can I change a page body background colour base setting to white? See this page: https://dev-howitt.pantheonsite.io/gps/
Yes you can, you need to change the column width to allow 4 columns in a row. Or you can use the GRID LIST Component.
You need to insert the Google Maps API KEY into Appearance > Theme options > Customization and API. Please see the docs for more details: http://wordpress.framework-y.com/prv-components/google-map/ . You can also use the CODE BLOCK component and insert into it the embed code of any Google Maps.
It is blue because you set it blue…remove the class bg-color (click the “gear” icon on the top right of the component to open the Settings Box)
Thank you! Regards
I want to make the page white from Grey. how do I update the bg-color css to white? I want that function to be white by default
If you do not know the CSS language and you need to customize the design, due this theme doesn’t include a visual design editor, you will need a tool like Yellow Pencil: https://codecanyon.net/item/yellow-pencil-visual-css-style-editor/11322180
Unfortunately, help with this issue is not included in the support because it’s customization or an issue not related to the product. We would be happy to help you further but unfortunately, there are extra costs.
