2274 comments found.
Hi, for WooCommerce product pages mobile view, would recommend that you put some sort of dots below the gallery to indicate that there are more images to be swiped. Otherwise it looks like one image and some users can’t find the other ones.
Also, do you know the best way to get out of using the flickity carousel overall? The update got rid of the scrolling gallery and would much rather have that on mobile.
- Ability to change blockquote font size
- Ability to change logo max-width or max-height size on all three devices
- Ability to change logo subtitle font size in the typography section
- Option for search modal bg color to match reading mode
- Option to put tabs (possibly accordionized) below the product summary in the sticky block while gallery on the left is scrolling
- Add dark mode documentation that explains how to fix some elements not converting to dark mode. Is there a CSS workaround?
Related to dark mode, going from dark to light, the logo stays on light until the page is refreshed. Is it related to LiteSpeed cache?
Hey Codings,
Are you talking about one of the new WooCommerce v4 designs in particular? Can you share an exact url to see what you mean?
Re requests: Will add a few of those for one of the upcoming updates for sure. Thanks for the suggestion.
Dark mode elements not turning is likely a theme quirk, in v4.0.4 a few elements that weren’t changing do change now.
Hope this helps.
Codetipi
Always happy to give suggestions that will lead to more improvements, thanks for listening!
Are you talking about one of the new WooCommerce v4 designs in particular? Can you share an exact url to see what you mean?
Check this in mobile view. The gallery has more than one image, but there is no way to know unless the user swipes. For you and me, that’s no issue because we know how to navigate websites like pros, but the average user will just assume there is one product image. Consider adding dots at the bottom.
Did you add Flickety to the theme or did WC start using it? Seems like Flickety has lots of options for slide behavior and display. https://flickity.metafizzy.co/options.html
What I need to do for a specific use case is get rid of Flickety entirely for the mobile gallery and just display the thumbnails in full vertical.
Update for anyone who finds the above comment and wants to make custom Dark Mode modifications…
Just find the CSS selector you want to customize and add this before the rule:
.mode--alt--b
For example if you want to change the excerpt font color in dark mode, you would add this to your style.css in your child theme:
.mode--alt--b .excerpt {
color: #ffffff !important;
}
Ah gotcha and totally agree. Will look into adding dots there as they should appear. Flickity is a Zeen implementation, so it has full control over it all 
Codetipi
P.s can confirm Zeen v4.0.4 update will bring dots to product’s mobile gallery slider 
Has the ability to make the ‘Lets Info Up’ box landscape disappeared? I used to be able to choose between portrait and landscape orientations, but now the choice is gone and it just shows as portrait beside my blog text.
Hey Tillyma,
Not at all, the option is still there. In fact, in the latest version you are now able to select a different design option for mobile and desktop too. Go to Appearance > Install plugins to check if you’re on the latest version.
Codetipi
Hmmm… yes I can see the option to select a different mobile design. And I do seem to have the latest plugin for Lets Info Up (1.4.1). But no options for desktop. I’ve taken a screenshot so will open a ticket and send.
Interesting, okay great, see you in the ticket!
What i must do? Thanks
Pls someone to respond, THanks
also i add as post layout with sidebar but still not see the sidebar in posts enen if in the post settings, post layout is in “Use Default”
Many Thanks
Hi Guys, waiting for your answers, thanks
Pls someone to respond, THanks
can u show AMP demo link
Hi! I bought theme, its really great. However, I have some issue after upgrading. My mobile website, is too narrow. Some elements are too close. Funny thing is, in editor it looks as it sholud. Can you please check? My support is expired, my website is preporucamo.com thx in advance!
Hey Hellhr,
Thanks for choosing Zeen, really happy you are enjoying using it
However, for all theme support, please open a ticket at http://codetipi.ticksy.com and someone from support will happily help you out 
You do need valid support to open a ticket though – for more info please visit the official Themeforest guide: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Codetipi
Hello, after update 4.0.2 to 4.0.3 galleries made with Justified Image Grid doesn’t works correctly – grid looks ok, but after click on image it doesn’t enlarge. Clicking on image does nothing. JIG – this plugin: https://codecanyon.net/item/justified-image-grid-premium-wordpress-gallery/2594251
Sorry, false alarm, it seems JIG related, not Zeen related. Lightbox, I used, stoped working, another works ok.
Hey Piotr,
Happy to hear it’s all good 
Codetipi
WooCommerce Issue: Clicking an external affiliate “Buy” link does not actually load the page. The “Buy” button just spins for a second and nothing happens.
This is after updating to 4.0.3…...
Hey Neptin,
For all theme support, please open a ticket at http://codetipi.ticksy.com and someone from support will happily help you out 
Codetipi
Hello,
A question. How do I add an image to the email subscription newsletter popad? Img: https://ibb.co/gwsPjVR
Thanks
Hey Alex,
For all theme support, please open a ticket at http://codetipi.ticksy.com and someone from support will happily help you out 
Codetipi
Oh my support expired, but thanks anyway.
You’re welcome, but ah yes you do need valid support to use the support system, just in case it helps – here is the official guide in case you want more info or learn how to extend it: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Codetipi
I have installed the last version of wordpress (WordPress 5.7) I have a blank white page appearing when I click on any link of the website.
I can see you are aware of the issue by searching the comments here and others are having the same issue.
Please note I have the latest version of Zeen installed as well.
I have been having the issue for more than 1 month now. How come it has not been resolved still. iru.mv is the website.
Please note I can’t open a support ticket as it is expired.
Thank you
Hey Fainaj,
For all theme support, please open a ticket at http://codetipi.ticksy.com and someone from support will happily help you out 
Your support package expired a very long time ago though, you need to renew it to open a ticket – for more info please visit the official Themeforest guide: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Codetipi
Hi there – hope you’re well. I’ve just started using Woocommerce for some of my affiliate links – when I set the product link to the external URL the ‘Buy Now’ button doesn’t work – it just shows a spinning wheel and nothing happens. Please can you advise what I should do? Many thanks…
TROUBLESHOOTING UPDATE: I’ve just deactivated all plugins and tried the Buy Now button again but still not linking to the external link so confident it isn’t a plugin conflict. All themes and plugins are up to date.
Hey again,
Zeen v4.0.3 was submitted earlier today and it includes a fix for this
Should go live very soon!
Codetipi
Hey guys,
1) Is there a way to have a different Logo/Menu set for certain categories and the articles under those categories?
2) how can I remove the floating icon on the left side https://snipboard.io/uIhjGF.jpg
3) look what happens to the text of the CTA button on smaller screens: https://snipboard.io/aGCnBw.jpg
Hey Anthony,
Please open a ticket at http://codetipi.ticksy.com and the support team can give you a hand 
Codetipi
Hey Chris, is there a list of the differences between the last 3.x version of Zeen and version 4? Given my customizations I’m reluctant to upgrade without first seeing if it makes sense. Thoughts? Thanks!
Hey Sbuntin,
I think you should be fine to update, your customizations should not be affected. Just make sure to check the documentation’s new section regarding breaking changes when upgrading from v3 – v4. There are only 3 minor ones, but you should be aware of them in case they apply to your site and you need to make tweaks (they are easy tweaks).
To see the differences though – You should check the changelog at the bottom of the theme’s description page here on Themeforest – that shows all the changes that v4 includes from the previous v3.9.8.x.
Hope this helps.
Chris
Thanks much, Chris. Turns out the only thing I had to do was reset my base font sizes, which for some reason dropped down by about 5 px.
That said, it sure would be nice if you could fix the conflict with NextGen Gallery so that I could edit with Tipibuilder without having to turn off that plugin…
Ah I see, there is a minor quirk with responsive typography options at the moment – but it’s been fixed for v4.0.4 which is due out this week, so I’d recommend not changing the font sizes until you update to it to ensure it’s all good.
Chris
FYI: I’ve updated Zeen from 3.9.8.4 to 4.0.2 and it kills the Spotify embeds. I’ve switched back to 3.9.8.4.
Hey Thomas,
The demo sites are running the latest version and Spotify embed works fine, check it out here: https://demos.codetipi.com/zeen-music/
If yours isn’t working, please open a ticket at http://codetipi.ticksy.com and share all the relevant details (steps to recreate, url showing issue, etc) and the support team can investigate it.
Hope this helps.
Codetipi
It works with the embed code, but not with the automatic oEmbed via URL.As I use in all my posts the oEmbed code it doesn’t work. I guess a few people will also confronted with this bug. I stay with the 3.9 version until it’s fixed. Thanks.
Hi again,
Hm, nothing changed with oEmbeds though, although it could be related to the new lazyloading of iframes. Could you please open a ticket and share the exact code you’re using + instructions on where you’re putting it (is it in Gutenberg, Tipi Builder, Classic Editor, etc) so the support team can investigate. If it’s a new issue, it will 100% be patched up and likely be included in the v4.0.3 update.
Chris
Hi Chris, sorry for my late reply. Yes, your hint was right. After turning off the new option “Lazy Load Embedded Iframes + Videos” the Spotify embeds works again. You’re doing a great job.
Thanks for that, I’m fairly certain this will be looked at for one of the upcoming updates either way 
i’ve used the custom editor for all my work (used gallery posts for the most part) ... i’ve just switched to gutenberg and it seems zeen converts one post at a time … does zeen do a batch conversion (is this possible) ....
Hey Leemarr,
That would be a WordPress core thing really, there are plugins to help you convert classic editor posts > Gutenberg, such as this one: https://wordpress.org/plugins/bulk-block-converter/ Hope it helps 
Codetipi
please note the converter failed to scan … it needs to be updated since it is tested for up to wp version 5.3.7 … i’m running 5.7.1 and zeen 4.02
Hm, I don’t know of other plugins that can do it unfortunately, however, you can report that failed to scan error to the plugin author and I’m sure they’ll fix it via a plugin update. However, just so you know, not converting old posts to Gutenberg won’t cause any issues, they’ll continue loading as they always were.
i will report it to the author … yes i do understand that old posts will load
Sounds good 
it’s been reported by several people …
one user offered a fix …
he said … To all with the same problem, use “core rollback” to downgrade wordpress to 6.X or before version and use this plugin, later you can update your wordpress to the last version and that’s all …
i’ve never used core rollback … you think this is smart move
Ah yikes, no I wouldn’t bother rolling back WordPress! Bit of a hassle, probably best to wait for a plugin update and do it that way. Until then, you could just leave the old posts.
thought so too

Hi! Congrats for the Zeen 4 update. It did improved my website loading speed. However, I have been trying to optimize my website’s speed based on Zeen. Can you tell me what these are: <path d=”M21.3670886,8.2 C20.8607595,7.6 20.1518987,7.1 19.3417722,7 C19.1392405,7 …” fill=”#444444”> (Maximum DOM Depth)
div class=”entry-content body-color clearfix link-color-wrap progresson” (Maximum Child Elements) This is the only thing left for optimizing. However, with a non-technical background I’m not sure what these are.
Hey Roman,
Really happy you like it 
<path…. html is an SVG image, I don’t know where you have an SVG on your site but that’s what it would be a part of (the reaction emojis are SVGs for example). However, don’t worry about max dom depth or child elements messages, they are not important and can’t be reduced (Unless your site is a super, super basic site, such as Google.com’s homepage).
Codetipi
I see. Thanks for the reply.
You’re welcome, just so you know though, further improvements are coming in v4.0.4 too 
Hello, is your great theme compatibile with WP MEDIA FOLDER by Joomunited? Thanks
Hey Mrxfuny,
Thanks for checking out Zeen.
Zeen hasn’t been officially tested with that plugin, however, if you test it on TwentyTwenty theme (default WordPress theme) and it works well there – then it will 99.9% likely work the same in Zeen. This is because Zeen follows best WordPress coding practises so plugins that work with the default theme (also written following best practises) will work similarly in Zeen.
Hope this info helps.
Codetipi
Thank you! Just one more question: I know Zeen it is fully compatible with Buddypress, but how about MyCred plugin? (gamification).
Buddypress and MyCred make a great pair for creating a great community site.
Is MyCred plugin integrated with Zeen too like Buddypress? If not, are you going to go in that direction?
P.S. Sorry for my questions, but I’m looking for a complete solution for my website and it’s hard to find one. Zeen seems to be one of the best news themes available today, but there are a few elements I really care about (like MyCred is) so that’s why I ask
You’re welcome, happy to help.
Yes, the theme is compatible with BuddyPress and has Theme options section for BuddyPress too. However, I’m afraid that the theme has never been tested with MyCred. If you run it on TwentyTwenty theme too, does everything you want from it work as expected? Because if so, it would be the same in Zeen. Style-wise it would likely be very similar to what you see there too. Buttons/general items might automatically inherit Zeen’s style (if the plugin’s code allows for that) but other than that, there is no specific code in Zeen targeting that particular plugin.
Hope this info helps.
Codetipi
Hello. Curious if there is a solution to closing post SVG image lightboxes?
We have several posts that use SVGs (in post not featured image), and when clicked on, the lightbox expands 100% width and height, with no option to close the image or click on the screen to go back to the post.
Perhaps simple CSS to force container height/width? I coulnt find it. Help appreciated.
Hey Afkreative,
I’m not 100% sure what you mean by closing post SVG image. For something like this, please open a ticket at http://codetipi.ticksy.com and share relevant urls where it can all be seen – make sure to point out exactly where it all is too. The support team can investigate and guide you.
Codetipi
Hi. Thanks for the quick response.
I was refering to individual posts – within the content, I have several images that are SVGs. When the image is clicked on, the lightbox opens that SVG image to 100% height/width and there is no option to close the lightbox (like an X in the corner).
I will open a ticket. Thanks again!
Ah I see, I’ve never encountered that in the wild so please do ensure to include the relevant urls so the support team can investigate it and provide guidance over it.
Hi Guys, i want a theme for a video blog and i want to be able to add Ads where ever is possible, ih header, posts, inside posts, to have the big ad in home page in boxed layout us background Is all possible? for example… look this site https://tinyurl.com/jhvaupj3 it has two banners one on the left one on the right for BP
Thanks
Hey there,
Yeah, Zeen can definitely (and easily) create something like that 
Codetipi
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Basically was on PHP 7.2 and my hosing support told me they had to change it to 7.3 otherwise the whole website suddently went down.
Hi there,
V4.0.2 patches this all up. The issue was due to code being used that is not compatible with old PHP versions.
The theme is compatible with all the latest PHP versions, including PHP 8. It’s really recommended to use a modern PHP (at least 7.3), as you’ll get a good performance boost overall.
V4.0.2 will be out in a few hours and has fallback code so it works on older PHP versions too, but I’d really recommend looking at upgrading your PHP version.
Hope this info is useful.
Chris