40 comments found.
Hi there, I love the look of this theme and just wondering if there is an option to change the color theme globally?
How do you get rid of the green curvy wave at the bottom left corner of the homepage 5 in the footer?
Hi,
For the color of the theme, yes it’s very easy. We are providing color picker for global color. Just go to Dashboard >> ITInc Options panel and than go to ITInc Options >> General Options and you can see “Global Color” option. Just change this color and it will be applied globally.
For the green curvy wave bottom image, we can hide it using custom CSS code. Here is the CSS code:
footer.site-footer.thsn-footer-widget-yes:after{
display: none !important;
}
Just paste this CSS code in Dashboard >> ITInc Options >> Additional CSS box and save it. This will remove the curve image.
Best regards,Cheers from the Themesion team
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Thankyou so much! I’ve got to say, this is one of the easiest (if not the easiest) wordpress themes I’ve ever purchased. The install was super easy and the customizations and options are simple to find and do exactly what they should. Well done!!
Glad to hear your comments. This will encourage us for more quality work 
Also we request you to provide us 5-star ratings with great comments. This will help us a lot. Here are steps:
Cheers from the Themesion team
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How do I get rid of the footer image? Theres a green corner i want gone.
Hi,
You can remove it easily by adding a CSS code. Please create a ticket on our support and our team will guide you on this.
Best regards,Cheers from the Themesion team
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For some reason im not getting the confirmation email to view my ticket/login
Hi,
We need some details so we can find your ticket on our system. Please send us email via our profile page (just fill the email form ) and send us your problem and your email so I can track your ticket.
Best regards,Cheers from the Themesion team
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Do I have a license with my purchase? I’m getting this error message. Register Slider Revolution to Unlock Premium Features
Hi,
We purchased Extended license for Slider Revolution plugin. So there is no individual license for this plugin. Also you don’t need license to use Slider Revolution with our theme as we used their core features.
Best regards,Cheers from the Themesion team
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A nice theme, but a lot of javascript errors with the demo. Missing scripts and stylesheets. A bit off-putting.
Hi,
Sorry for the trouble. But we checked our theme and there is no error in our theme. We are ready to help you on this. Please create a ticket on our support and we will surely solve your questions.
Best regards,Cheers from the Themesion team
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I noticed that the theme slows down the display of the site (especially the revslider). Is there a way to improve the display time, I think it’s a shame because it’s a beautiful theme but the display time is too long, I don’t think I will use it. I tried placing caching plugons, Autoptimize, Async JavaScript but it only slightly improves the display time on the site: https://developers.google.com/speed/pagespeed/insights/ Thank you
Hi,
There are some built-in options and also some plugins you can use. Please create a ticket on our support site and they will guide you on this.
Best regards,Cheers from the Themesion team
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Thank you
hello, my request is simple, just see the theme example demo 2, here is the link of the page: https://itinc-demo.themesion.com/demo2/2020/06/03/how-to-become-a -successful-businessman / In the link above, the height of the header image is too big, I would like to reduce it. Thank you
Hi,
Thanks for writing us. Please create a ticket on our support site so you will get reply with solution for this.
Best regards,Cheers from the Themesion team
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Oh thank you You’re the best
great site, how to add down arrows on for the main menu when the menu has submenus? thank you
Hi,
Thanks for your message. There is no direct option for this. But our team can add down arrows for you. Please contact us to our support site and our team will guide you on this.
Best regards,Cheers from the Themesion team
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hello, my request is simple, just see the theme example demo 2, here is the link of the page: https://itinc-demo.themesion.com/demo2/2020/06/03/how-to-become-a -successful-businessman / In the link above, the height of the header image is too big, I would like to reduce it. Thank you
Hi,
Thanks for writing us. Please create a ticket on our support site so you will get reply with solution for this.
Best regards,Cheers from the Themesion team
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Hi, I really like this theme and would like to buy it. But I need Mega menu. Is there any way you can add mega menu to this theme?
Hi,
Thanks for your message. We didn’t created Mega menu as we are following WordPress’ menu structure. But you can use any plugin for Mega Menu. You can try some plugin and find the best plugin that fit in your requirement.
Best regards,Cheers from the Themesion team
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I just purchased this theme but after setup and demo import many things was not showing up like “OUR PROJECT WORK FLOW” section in Home Page #2 did not even exists.
Contact form also had many issues and layout is not the same as what your demo in the Themeforest.
If I cannot have this theme working as the demo, I need to cancel my order.
Hi,
Sorry for the trouble. Sometimes demo import didn’t add some elements due to technical error (like timeout on server). But we can add it easily. Just create a ticket on our support site and our team will add all missing elements on your site.
Also we are working on this bug and it will be solved with our next update.
Best regards,Cheers from the Themesion team
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Please refund my money, you have 30 days money-back guarantee. I purchased another theme. Thank you!
Hi,
Our support team will help you on refund request. Just create a ticket on our support site and our team will add all missing elements on your site.
Best regards,Cheers from the Themesion team
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How to upload SVG files. Although I have enabled that in Elementor’s settings, but your theme doesn’t allow it. SVG is a popular design format that is essential for Web Designers and I find it supported by any theme I got from Envato.
Hi,
It depends on where you are selecting SVG files. Please create a ticket on our support so our team will guide you on this.
Best regards,Cheers from the Themesion team
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Hello,
Before I buy this theme. I am now customizing a website for my client and he need to implement
the same screenshot here at this link https://bit.ly/34v7Utv at the header menu for services
section.
So, before we buy I have a couple of questions: 1. Could we create the same photo as shown in the above link in the menu bar ? 2. This theme is compatible for Arabic translation ?
Thanks.
Hi,
I checked the screenshot and found that it’s mega menu. Please note that mega menu is not part of our theme so this is not available with our theme. Also this is part of plugin so you need to find a good plugin that can set menu like this.
Best regards,Cheers from the Themesion team
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I tried step by step data import but there is no pages or content imported in that process, please help, trying to import Demo 4
Hi,
This can happen for different reasons. Mostly related to server setups and different versions. We are ready to help you on this and will setup demo on your site directly. We request you to create a ticket on our support site and we will setup demo on your site directly.
Best regards,Cheers from the Themesion team
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hi guys just wondering why the brand icons are not working on the services page but working on normal pages.
Hi,
Sorry for late reply. We missed the email for this message. The brand icons are for different areas. We need more details on this. Please contact us via our support site so our team will guide you on this.
Best regards,Cheers from the Themesion team
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how do you enable sticky header
Hi,
There is an option to enable/disable the Sticky Header. Just go to Dashboard >> ITinc Options >> Header Options and enable the “Sticky Header on Scroll?” option.
Best regards,Cheers from the Themesion team
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doesn’t work on my end using demo 1. it’s selected as yes but the header doesnt stick.
Hi,
This should work. We need to check this on your site. Please create a ticket on our support and send us your site so we can check it.
Best regards,Cheers from the Themesion team
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Hi, i am wondering if there is an option to change the font style globally?
Hi,
Yes there is option for this. We added Typography option in Dashboard >> Appearance >> Customize section. Just go to Customize section and than go to ITinc Options >> Typography Options and change font style and other typo related changes.
Best regards,Cheers from the Themesion team
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Nice work, Congratulations! Good Luck with Sale
Thank you
Greetings, nice theme, I have installed today but is displaying only a blog content after demo 1 import wizard. I have checked the pages and didn´t import anything. What do you recommend me?
Thanks for your help Note: I sent a ticket but I´m not sure if it was sent correctly
Hi,
Thanks for your comments.
There may be issue with demo setup or server settings (some limits) on your server. But no problem, we will setup demo on your site. Please create a ticket on our support and send us your site URL and we will setup demo on your site.
Best regards,Cheers from the Themesion team
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Congratulations…Nice work..GLWS
Thank you
