267 comments found.
Hola buenos días acabo de comprar este tema y la importación se queda bloqueada en 48% e configurado el servidor para los requisitos y aun así se queda bloqueado. Esto se puede arreglar de alguna manera o la importación debe de ser vía internet, veo que en la descargar de la plantilla vienen un archivo de exportación. Hay manera de hacerlo manual. gracias
Hi there,
Take a look at our article about importing the demo: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002250358-How-To-Import-Demo-Content-Using-The-One-Click-Demo-Import-Feature-Bridge-Versions-18-And-Older- If you need further assistance with this, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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Hello, I have a question.
What would you suggest before import : Visual composer or elementor ? I prefer speed and possiblilty of customizations. Elementor and Visual composer are included in PRO version ?
Is theme compatible with WP 5.7 ?
Can i use demo images on web without restrictions after import ?
Many thanks
Hi there,
Deciding between Elementor and WPBakery is a matter of personal choice, that’s why we went with both. Elementor pro is not included, you will be able to install the free version and recreate and edit the demo content normally. Regarding WPBakery, it is included with the extended license. Our theme is compatible with the latest version of WP. See this: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360012629137-Issues-With-The-New-WordPress-5-5-5-6-and-5-7-Updates-And-How-To-Solve-ThemAll the demo images are included, and you can use them if you want.
If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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Hi there,
We have a Pre-sale question. We are making a website for a fitness company to schedule workouts. Do you recommend a plugin we can use with your theme to have members who subscribes on different types of subscription to have permission to use (by example) 4 workout sessions/month.. ?
Best regards
Hi there,
All the event and schedule handling is done with the Timetable plugin. You can see its documentation here.
Let us know if you have any additional questions.
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When i am importing the theme it is not importing complete theme only 64% theme is importing pls check my ticket id is 104167
Hi there,
Agent has been informed, your request will be answered as soon as possible.
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Hi pls tell your agent to recheck the ticket
Hi again,
Agent has been informed, your request will be answered as soon as possible.
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When will my issue will be resolved pls resolved it today otherwise i have to raise a ticket for refund as your demo import is not working
Hi again,
Agent has been informed, your request will be answered as soon as possible.
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When we will get an update for wordpress5.7
Hi there,
You can update your WP to the latest version. See this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360012629137-Issues-With-The-New-WordPress-5-5-and-5-6-Updates-And-How-To-Solve-Them If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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I wish to purchase this theme is it compatible with latest WP?
Hi there,
Yes, it is. See this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360012629137-Issues-With-The-New-WordPress-5-5-and-5-6-Updates-And-How-To-Solve-Them
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I am back to developing my website with the theme I bought from you, how do I “unregister” the previous development environment that I never finished with my purchase code I registered so I can download the demo content. Thanks.
Hi there,
Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will assist you.
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Hi! I have “Link issue”, please check: “fanatic-gym.pl” , in section TEAM there is a green button called “ZADZWOŃ”, I set a link to this button, but after click nothing happen
Hi there,
You can try to add this code to Appearance > CUstomize > Additional CSS
a.vc_general.vc_btn3.vc_btn3-size-md.vc_btn3-shape-rounded.vc_btn3-style-modern.vc_btn3-color-green {
z-index: 99999;
}We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hi,
I bought this theme to put it in my website and while updating plugins and the WP version i got a few errors.
Can you check and let me know the problem: https://feelgoodlabcr.com/
Best Regards.
B.
I’ve also checked this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/ but this doesnt fix the deprecated code.
I see some of the deprecated code is in the theme itself and some in the plugins.
Any thoughts?
Regards,
B.
Hi there,
Could you please send us a mail providing your purchase code in it and our team will check this.
Thanks.
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Hi, I’ve already sent you the info you asked. 
Hi again,
You can provide your email address here so we can use it to find your mail on our helpcenter.
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Sent it again to helpcenter@qodeinteractive.com
Hi again,
In order to find your message, we need your email address that you used to send it. Thanks.
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Hi there,
Thanks, we do see that your request has been assigned and our support agent will for sure provide you with an answer as soon as possible.
Thanks.
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is it support RTL?
Hi there,
Thanks for taking an interest! Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.
Do let us know if you have any additional questions.
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Hello
For your “Blog Slider” element, I would like to know how to change the text of the button “View here” in another language
Hi there,
All our theme labels are thatnslatable so please check our article about it here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hi do you have the HTML version of this?
Hi there,
Thanks for writing in! Unfortunately no, we don’t have HTML versions of our themes. We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
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Hi, does this theme have ‘search’ functionality – I can’t see a search box on the demos…
Hi there,
Thanks for taking an interest! The search is not presented on our demo however we do have the option to add a Search widget to any of the widget areas.
Do let us know if you have any additional questions.
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Hi i would like to ask you if via the time table customer can purchase and book the class individually ? so they will; choose class monday morning 8:am (price £10) and they will just book it ? or the time table is only information
Hi there,
Thanks for taking an interest! Powerlift is compatible with Timetable Responsive Schedule for WordPress Plugin, however, we do not have a booking feature included within the theme.
You could possibly achieve this with some third-party plugin for this purpose, but please understand that we cannot guaranty theme compatibility as we have not tested these plugins.
Do let us know if you have any additional questions.
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Hello The menu is not working on mobile browsers in the preview version of the theme. Are you planning to fix this issue ? Thanks
Hi there,
Could you please explain this a little better and provide a screenshot? Thanks.
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i shared with your support the screenshot thanks
Hi again,
Alright, thank you for letting us know.
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When checking the browser console, I get a javaScript error saying: no element is specified to initialize PerfectScrollbar in the perfect-scrollbar.jquery.min.js library. Where can I activate the scrollbar?
Hi there,
Please read this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360012629137-Issues-With-The-New-WordPress-5-5-and-5-6-Updates-And-How-To-Solve-ThemIf there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
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Hello, this theme is already compatible with WordPress 5.6.1 ?
Hi there,
Thanks for writing in! It is compatible but please read this article here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Can you please contact your technical support team to respond to # 94715 as soon as possible.
Hi there,
Please understand that our usual response time is within 24h and you will for sure get an answer as soon as possible.
Thank you for your patience.
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I have used the ‘banner’ feature on my site, and the text piece I use for it disables on a mobile and wony appear, how can I fix this?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Hello:
We plan to purchase the Powerlift theme. Are there any issues with the Powerlift theme and the current version of WooCommerce? Also, do you experience any issues with WooCommerce updates and the Powerlift theme?
We use Tonda on another website and have run into many issues with WooCommerce updates and Tonda theme.
Please advise
Hi there,
Thank you for taking interest in Powerlift!
The latest version of WooCommerce tested with our theme is 4.4.1. We don’t advise using a newer version until we release an official theme update tested with this version. You can always test the newest WooCommerce yourself, but if something doesn’t work, you would have to revert back to the version stated as compatible.
Let us know if you have any additional questions.
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