6999 comments found.
Please can you share your email, I have some custom features I would like to have. I want to share with you so I can know if it’s possible.
Hi @isolaj02!
Thanks for your interest in Discy.
I’ve seen you sent an email to me and I’ve just replied.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Im using your theme on a multisite, but when I switch to the other site “example.com/site2” The user avatar and cover image does not show. Then if I upload a new image on the user on the site2 it won’t show on the site1.
What can I do?
Hi @lawyerespana!
Thanks for using Discy.
Please send me in our support your WordPress admin login + FTP account to see it.
Thank you, we look forward to serving you!
Best Regards.
Hi, Ahmed, Kindly support, if we search our website on google, google showing rich snippets as shown in the screenshot below. But the Discy name is crawled instead of our website name. How to fix it? https://drive.google.com/file/d/1QrVipN9KvQz3IdRpNiiz4nZPTZS-antX/view?usp=sharing
Hi @Wishlay!
Thanks for using Discy.
Your support was expired. Please renew it.
You can find the Discy Latest by loco translate plugin and change it. and you can wait the next soon update, we will change it.
Thank you, we look forward to serving you!
Best Regards.
hello sir… i want to change myhosting and domain name also…how can i used my theme with same licence?...what is revoke process
Hi @ganeshjangam12!
Thanks for using Discy.
Your support was expired. Please renew it.
You can revoke from here https://2code.info/support/licenses/ and register from your new domain, but if you will change your host only without changing the domain, you will not need to revoke it.
Thank you, we look forward to serving you!
Best Regards.
Hello Sir. The feed page is not working at all. It is showing
“Sorry, No Questions Found. It seems we can’t find what you’re looking for. Perhaps searching can help.”.
Kindly assist.
Hi @CodeElited!
Thanks for using Discy.
Your support was expired. Please renew it.
Please send me in our support your WordPress admin login + FTP account to see it.
Thank you, we look forward to serving you!
Best Regards.
Thanks for your response. Sent as directed.
Got it, you can check it now.
It’s working now. Thank you very much. That was really quick 
You are welcome.
Hi,
My website post/question views are not updating. Can you help me in that?
Hi,
Give me a screenshot from Discy Settings/Questions Settings/General settings.
Here is the screenshot: https://prnt.sc/1305q4m
Give me your site with admin info to check it.
sent the details to your email id.
It works well, but you made it to work with cookie https://ahmed.d.pr/wuT5xy
Okay thanks.
You are welcome.
When I enable “Users must be registered and logged in to comment”, It’ll show login box under the question. It workek perfect, but the both sidebar has problem, they don’t work, please take a look at https://hagiangpro.com/question/any-tip-for-a-solo-traveler-to-ha-giang/ . How can i fix it?
Hi,
Your support was expired please renew it.
Give me your site with admin info to check it.
Hi, can i change the demo from main to demo2?
Hi @desweep!
Thanks for using Discy.
Yes, just import the demo 2 no problem.
Thank you, we look forward to serving you!
Best Regards.
Okay thanks, i am afraid of the duplicating pages or other things. So there will not be any problem right?
No, will not duplicate them. no problem sure.
Okay thanks!
You are welcome.
I’ve an extra question. My previous images are sized on 1280/720 so the in the blog-list page the images look zoomed and some of the content does not shown. So in which php file can i change the thumbnails?
And by the way it resetted all the discy settings. I have a back up of old version but in localhost it did not work bc of the theme license. How can i solve that issue?
I didn’t get your meaning about the Discy Settings.
About the blog page, give me the link of your page to see it.
I mean why imported other demo, the settings that i configurated before has been changed to default. So i lost my all configurations on discy settings part. The blog page is: http://canpatlar.com/blog/ The thumbnail is -270×180.jpg for example and i want to remove it from the code because in my customization there are some texts on some thumbnail images. And because of that the image does not fit at all.
Yes, sure, the importing demo will replace the new settings to set this demo.
Edit the blog page and use this style, https://ahmed.d.pr/M1Bwsd not list style.
So is there a way to save the settings? 1 column style is not looking good, is there any way to use original photos in list style?
If you need to import the demo, it will override the setting.
About the 1 column or list style, you can use the 1 column in the sidebar style not like our demo no problem so you will use big image.
Okay thank you so much :))
And another question.. I do not want users to see question-stats-process class so should i add display none with css or is there a setting that i can turn it off from settings?
You are welcome.
Just with CSS code.
Okay thanks again :))
You are welcome.
Can you send me demo content file? mazzara.stefano@gmail.com Thank you
Hi @stefanomazzara!
Thanks for using Discy.
You can import it directly from here https://ahmed.d.pr/gJvrYC
Thank you, we look forward to serving you!
Best Regards.
I already imported it from there but now i see only few parts of the demo, not all contents. Anyway if i try to import it again, it gives me erro 500. I’ve sent you an email from the 2code support page to explain you better with an image.
You can answer me there. Thank you
Click on the import button again.
It gives me error 500!
Refresh the page and click on the import button again.
I’ve done it, but it’s always the same, Error 500
Please send me in our support your WordPress admin login + FTP account to see it.
Thank you, we look forward to serving you!
Best Regards.
I’ve just sent you. Thank you!
Ok, try it now again.
Ok perfect, now it works. Thank you very much for the excellent support!
You are welcome any time.
my 20 account are blocked while doing payment its not accepting from indian cards visa or master cards tell me how to pay
Hi,
Because you made a lot of accounts, you can contact envato about that.
Good day Ahmed. Hope you are well. What setting do I change in order for users that is not logged in to be able to view the posts? https://imgur.com/a/x927Ab6 I tried everything. Thank you
Hi @ernstgottschalk!
Thanks for using Discy.
You can set your permissions from Discy Settings/Users Settings/Permissions.
Thank you, we look forward to serving you!
Best Regards.
Is a error in search console at schema. Missing “mainEntity” for Q&A in homepage. Test here: https://search.google.com/test/rich-results?utm_campaign=sdtt&utm_medium=url&id=edapZ19-nICLzonrxBfthw Can you help me please to fix this? Thanks,
Hi @alinmanea90!
Thanks for using Discy.
You are using one plugin conflict it, no problem with our theme for the schema. https://search.google.com/test/rich-results?utm_campaign=sdtt&utm_medium=url&id=ROqILxLz9ApK7UbnWNAAng
Thank you, we look forward to serving you!
Best Regards.
Only in homepage is error. In the single page question no error. I try to deactivate all plugins but error persist.
Our homepage didn’t have any schema, https://search.google.com/test/rich-results?utm_campaign=sdtt&utm_medium=url&id=Q97ABIOe0P0s694aAaKFBg
Is it possible change register domain from domain A to domain B to use this theme?
Hi @canomi!
Thanks for using Discy.
Your support was expired. Please renew it.
Yes, you can revoke the old domain from here https://2code.info/support/licenses/ and then register the new domain from your admin.
Thank you, we look forward to serving you!
Best Regards.
I’m trying to import the demo but I get Error: error (500). I have read the comments on how to resolve it and increased the values of my php.ini so high but keep getting the Error: error (500).
Is it possible to please send me the “main demo” content so I can import it in a different way.
As this increase in the php.ini isn’t resolving the challenge.
Hi,
Your support was expired please renew it.
Click on import button again.
Thanks resolved.
You are welcome.
Hello I have some pre-purchase questions for you:
Can the next updates of the theme be made via a special button in the reserved area of Wordpress or is it mandatory to update the theme via FTP? If there are premium plugins, is their update included with the theme update or should they be purchased separately? Is a “child-theme” already present in the files that I am going to buy?
Hi,
You can already update directly from WordPress update system and we have our update system too.
You don’t need to buy anything extra, only the theme.
And we included the child theme on the package.
Hi, I must commend you on the new update. It was everything you promised about speed optimization. I waited for it and it was worth it. Nice job. Now, my site is at an all-time low speed ever. All I did was Publish a landing page using Elementor. I was surprised. What’s happening?
1. What can I do to optimize for speed as before. 2. And I was thinking the new update will have the in-mention notification option too. It doesn’t. Any plan for that? e definitely need it.
Hi @HonMcGraccy!
Thanks for using Discy.
You are welcome.
1 – Don’t forget to use any cache plugin.
2 – Not yet, but sure it’s on our plan.
Thank you, we look forward to serving you!
Best Regards.
Yes. My WP Super Cache is active but the problem persists.
Try to stop all the plugins and try again.
Salam, regarding the child theme, should it be activated or should the main theme be activated? Eid Mubarak
Hi @brawebbyra!
Thanks for using Discy.
If you want to upload the child theme, upload the main theme and child theme, then activate the child theme.
Thank you, we look forward to serving you!
Best Regards.
I’m trying to import a demo but I get Error: error (500). I have maxed out my php.ini but I still get the Error: error (500).
I have read all the comments and there is no clear answer on this problem. Can you please be clear on the php.ini configuration, maybe tell us the exact numbers? If not please send me the “main demo” content so I can import it in a different way.
I really don’t think my php.ini is not configured correctly.
Thank you.
Hi @Neverplenty!
Thanks for using Discy.
Importing demo content may end with an error if your because of server configuration, you should increase your server max_execution_time – memory_limit – post_max_size – upload_max_filesize and try to import again and it should work, if you still need any help or have any issues please contact me any time.
Thank you, we look forward to serving you!
Best Regards.
asp_tags = Off display_errors = Off max_execution_time = 600 max_input_time = 400 max_input_vars = 3000 memory_limit = 256M post_max_size = 48M session.gc_maxlifetime = 1440 session.save_path = ”/var/cpanel/php/sessions/ea-php56” upload_max_filesize = 128M zlib.output_compression = Off
Can you tell what to change?
I see all the values well, give me a screenshot of your error.
Problem solved. Thank you so much for the quick response.
Great, you are welcome.
Hi there, quick question. Is the mobile app content the same with the Wordpress site? If I have a community using Discy wp theme, can I have the app with the same content, users etc.
Thanks!
Hi,
Yes sure the same content it sync between the site and app by our api plugin.
Thank you!
You are welcome.
Hi, There’s an unusual issue that came up.. please check out https://umo.fke.mybluehostin.me/?page_id=39 category page shows all posts instead of posts just from the category
Hi,
I’ve opened the page but it works well no problem.
So, what’s the issue?
Give me your admin info to check it.
I have shared it via mail
Got it, ok, you can check it now.
Thanks its working now. May I know what the issue was
You are welcome any time.
