1054 comments found.
Please how can I contact you?
hello, How I can change the portfolio slug? instead of : /portfolio-item/
Hello,
We replied to your message on pixfort hub 
Kind regards,
Hi, I installed the theme but slider revolution did not install me. Why? It asked me for version 6.4.10 while the one installed by the theme is 6.4.8. How can I install the latest version to make the plugin work?
Hello,
Could you please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Hi, Do you plan to make available an element like a slider/carousel for custom posts types ? Also, as an exemple for your next demo, a dart theme would be cool! Thanks
Hello,
Thank you for your suggestions we will consider them for the future updates!
If you have any other suggestion you can submit them via this dedicated form:
https://forms.gle/q82UQkyjq7qo3akN9
Kind regards,
Great work.I hope you can design the mobile terminal more elegant.
Hello,
To change the mega menu size go to Wordpress admin panel > Appearance > Menus and open the mega menu item that you want to change its size and click on the button “Advanced menu options”, then choose from “Mega Menu Style” the size of the mega menu.
For further support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Hello, I know that you don’t support RTL, but is there a way or a guide to implement it? I’m only interested in your knowledgebase theme for rtl using POLYLANG.
Hello,
Thank you for your interest in Essentials theme
Currently RTL is not available in Essentials, we will try to add it in the future.
Kind regards,
How can I add product ? Should I install woocomerce ?
Hello,
Yes, products are part of WooCommerce plugin and in order to add a product you need to have WooCommerce plugin installed on your website.
You can check this article from WooCommerce website on Adding and Managing Products:
https://docs.woocommerce.com/document/managing-products/
If you need further support, please contact us via the chat tool in your pixfort hub account and our team will be happy to help:
https://hub.pixfort.com/
Kind regards,
Unable to install this package. Theme is missing style.css stylesheet
Hello,
If you faced the error “Theme is missing the style.css stylesheet error” this means that you are uploading the main file downloaded from your themeforest account (which contains all files: theme, plugins, documentation,...), please make sure to extract the .zip file on your computer and then upload the file essentials.zip inside Theme folder.
For more information please check this article from envato website:
https://help.market.envato.com/hc/en-us/articles/202821510
If you need further assistance please contact us via the chat tool in your pixfort hub account.
Kind regards,
I have installed WooCommerce to upload products, but I am in B2B business and I don’t need to show the price, please tell me how to set the hidden price.
Hello,
For support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Hello, I’m really interested in your theme, but one thing I noticed in all the demos is the following:
When I’m on a page with a sticky menu on mobile devices and it is revealed so that the menu items reach the bottom of the screen, when you scroll (down or up) the background scrolls and the menu doesn’t.
That would be a huge pain to resolve this by myself and i don’t want to turn off sticky menu just to „solve“ this issue.
Like i said, really appreciate your theme and all the hard work you put inside it. When we can solve this issue i will buy this theme.
Hello,
Thank you for your interest in Essentials theme
We checked the mobile sticky menu and it’s working normally now, please recheck the Original demo menu for example.
If you are still facing any issue please send us more details via our profile on themeforest to check it.
Kind regards,
Hello, how can I override the header.php ? I tried to copy the file in child theme but changes don’t works. Thank you in advance, regards.
Hello,
You can override the header.php file in WordPress by copying the file into the child theme root directory.
For further assistance please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Thanks !
You are welcome
Hello, your theme seems really exceptional but I have some concerns about the SEO part.
Indeed, the use of a lot of JS blocks the access of many analysis tools that do not see the content of the site.
This makes me a little afraid to use this theme for a high traffic site.
So I wonder how you anticipated the reading of the content by the robots when you built the theme.
Thanks in advance
Hello,
Thank you for your interest in Essentials theme!The theme is built with SEO and WordPress standards, we recommend you to check the online demo of the theme to check if it suits your needs.
Kind regards,
We love the Tabs Element of the Essentials interface. However, it wasn’t on Elementor yet. Please support it on Elementor. Thank you.
Hello,
You can find the Tabs elements under pixfort elements inside elementor with the names Horizontal Tabs and Vertical Tabs.
Please note that currently elementor page builder doesn’t support adding nested content inside the tabs (only text is supported), and that’s why we can’t create content tabs like the tabs in WPBakery.
Let us know if you need any further assistance!
Kind regards,
Hello, Pre-buying question : Is the theme 100% compatible with WP 5.7.1 ? Or do you recommand to downgrade to WP 5.6 ? I can’t see the info on changelog, and the answer is not in the comments either. Thanks in advance, Best regards.
Hello,
Thank you for your interest in Essentials theme!
The theme is compatible with WP 5.7.1 without any issues.
Kind regards,
Hello I purchased theme and follow all the steps ( its not my first time to install theme and import demo ) , I choose Ebook, and it finish uploading in half of minute. That was strange. When I checked, nothing is imported ( pages, posts, widgets, images etc. ). Please help. I also write a support true your chanel.
Hello,
We replied to your message on pixfort hub website.
Kind regards,
Recently purchased Essentials and the plugin does not work. I’m using the latest version of wordpress 5.7.x I’ve tried clearing cache and I’m using chrome web browser . I get an error message “The package could not be installed. No valid plugins were found”
Hello,
Thank you for purchasing Essentials theme
Essentials is a WordPress theme (not a plugin), and you can install themes in WordPress from WordPress admin panel > Appearance > Add new.
For more detailed information about installing the theme (with video tutorial) please check this article from our knowledge base:
https://essentials.pixfort.com/knowledge-base/installing-essentials/
For further support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Hi,
How does one remove all shopping features on the elementor version of the original design.
I want to use the original template but don’t want the shopping aspect of it on my site as I don’t want to allow any purchases on the website, however I haven’t seen an option to remove the little shopping icon on the top right of the screen.
Your response will be great if there is a solution to this thanks 
Thanks in Advance
Hello,
We just replied to your message on pixfort hub website
Kind regards,
I cannot update pages. It keeps pushing me to the list of posts. I added new page, added pixfort element and hit update from front end WP bakery it does nothing and from backend WP bakery it will send me to list of posts. What’s going on>?
Hello,
For support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Superb neat theme! Just let me know if the Discount came up please \( >,< !)/
Hello,
Thank you for your feedback and for your interest in Essentials theme
At the moment there’s no running sale.
Let us know if you have any other questions!
Kind regards,
Hey ! Ravi de voir des créateurs français ici
Bonjour,
Merci beaucoup ! Nous sommes heureux de vous voir aussi
Bien cordialement,
Hello in the shop demos I can’t find an example of a product page with variables. I am looking for the possibility to choose the color variable of the product and when I select the color must change the product photo of the same color. For me it’s fundamental. In addition, is it possible to add multiple variables for a single product? for example the model and the color. Thank you
Hello,
Thank you for your interest in Essentials theme!
Currently the variable product (with one or multiple variables) image switch is available in the default “Gallery” product layout only (with default woocommerce style) and it will be added to “Full layout” in the next updates.
Kind regards,
Thanks for the reply, could you send me a direct link to a sample product page where I can see the feature? I can’t find it. Thank you, Kind regards
You’re welcome
Since this feature has woocommerce default styling (not theme’s styling) we don’t have a live page for it.
Kind regards,
