619 comments found.
Any word on our ticket? There are many JQuery errors when you view the https://www.seofuelmarketing.com/blog/ . We have all the cache turned off and most plugins off. We worked with our hosting company to verify no caching and looks to be theme issue. See the Web Dev errors where there are a lot of undefined references. Running out of ideas to get this theme to work correctly. This impacts various areas of the site. Thank you.
Hello! What is your ticket ID?
Is this theme available for only one website?
Hello! What do you mean! The standard license is for one website only. You can’t use one license for more than one website
do you have license that is for unlimited usage?
Sure, it’s called extended license https://jmp.sh/H0dN2Yy
Hey guys, I love how this theme looks and feels. I want to buy it, i have few concerns and few questions first.
In specification you say that:
1. Illustrations from https://www.freepik.com/ Credit link back is required.
How this works? If I have premium freepik acc, do I steel need to use credit link back?
2. Please notice! The images used at site preview page are for the demo purposes only and are not included in package.
To what images do you refer to? Cause this images of people is what it makes it pretty in my opinion, is the bare bone templates that we get when we buy it?
Hi there! 1. Please read this https://support.freepik.com/hc/en-us/articles/360024473633-What-are-Freepik-Premium-licenses- 2. When you import the demo content all the images are loaded to your server, but you have to replace them with your own ones. The real people images are copyrighted ones, they were purchased for the demo purposes only.
ok, got it. Cool. One more question, do we get at least .psd files or something similar, regarding images of people where there is design around them? I dont know if you get what I mean… for example.. on home page 10, there is pretty girl on top of the page with different visuals around her. I can easily replace her but do I loose those elements around her also?
On the homepage 10 all those elements are separate ones. If you replace the girl image you won’t loose them https://jmp.sh/gkKJYqV We send the PSD files on request because they will be available for sale on Themeforest soon.
Hi, the theme looks stunning however I like to read some documentation first but the link provided is not working at https://livewp.site/docs/ewebot-seo-marketing-agency-wordpress-theme/
Hi there! The link works properly https://livewp.site/docs/ewebot-seo-marketing-agency-wordpress-theme/
hi i think your wpdaddy builder pro is conflict with others because when i activate the plugin my wordpress website becoming white screen can you please help me to fix this.
Hello! There is no conflict with other plugins. Please submit a support request and our team will assist you
its requiring me to enter my purchase code almost everyday. It deactivate its self. what can the problem be?
Hello! There was an update a few days ago which affected the license code deactivation but claiming that it happens every day, it’s not correct
it’s everyday. should i record this for 3 days and send you proof?
It’s impossible, please submit a support request and our team will check it
Hi. How to solve this issue?
when GT3 Themes Core is updated, this error code showed.
Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Hello! Please send a support request and our team will assist you
Hi there, I have updated the theme and now the theme.js is missing. I went to see the downloaded update on themeforest and i saw its really not there. Can you please tell me why its not there and how can i solve this?
best regards
Hello! Why do you consider it’s missing. Please submit a support request and our team will assist you
Hi there, I said its missing because i updated the website and now i have a white page and this error on cosole “Failed to load resource: the server responded with a status of 404 ()” for the theme.js.
I went to “wp-content/ewebot/js” and the only file i have there is “slick.min”
So its really missing. I checked on file i downloaded here in themeforest and its the same.
Can you check it please?
This form is for presale questions, please submit a support request
Hi, Where i can do that? I Think my support time is over :s And i just need to understand why the file i donwloaded dont have the theme.js
We have no idea what’s wrong on your end, there can be a lot of reasons. Anyway it’s not a global issue. If your support expired you have to renew it
Hi, I can renew, but first explain to me if there shouldn’t be a file called theme.js inside the js folder? Because i download it 3 times and that file is missing…
It’s a dynamic file
ok Thank you, i will renew the support for we can see together whats going on 
Thank you for you answers
It’s ok, once it’s done, please submit a support request via a ticket system
Demo Import crashes several time with error 500. Even after increase max execution time n upload limit
Hi there! Please submit a support request and our team will check it for you.
My site is very slow in google pagespeed. https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.alinmanea.ro%2F&tab=mobile How to improve? I already use wp rocket but not improve score in pagespeed.
Hello! The support is provided via a ticket system. This form is for presale questions.
My support is expired and not able to send a ticket. Thanks for help.
Please read this https://themeforest.net/page/item_support_policy for obtaining information. You should have a valid support to get assistance.
Hi! How can I modify the color of the % on the counters?
Hello! Please submit a support request and our team will assist you
you dont have composer version, i ha te elementor
Hello! Our theme is compatible with Elementor only.
elementor not load when edit page, how to fix?
Hello! Please submit your support request and our team will assist you
i have been submit support (36085) and not any reply come
Hello! All the requests are reviewed in the order they were submitted. Also the support is limited on weekends, please check our support working hours
Hello, I got a bug on your template. Where can I submit a ticket to get your support?
Hello! Here you go https://wp-help.zendesk.com/hc/en-us/requests/new
I cannot access the give link. It show this message: This site can’t be reachedCheck if there is a typo in wp-help.zendesk.com. DNS_PROBE_FINISHED_NXDOMAIN
It’s loading fine https://wp-help.zendesk.com/hc/en-us/requests/new
Maybe you have some DNS issues on your provider end
When you will update the theme or bug fix release? when you will release AMP support for the theme? what is your road map or features update in the theme? I am very much interested in purchasing the theme
when you will release PHP 8 support of the theme?
Hello! New theme release will be issued next week. We do not work on AMP support at the moment. Once the official WordPress supports PHP 8 we will release an update for PHP8 compatibility.
where can i download the templates?
Hello! What templates are you referring to?
to templates that appear as demo.
Template .json
You have to import the demo content, please read theme documentation for obtaining information
Last update 01/03/2021 expected next update ??
Hello! Are you looking for new demos?
Yes
We are going to release an update next week but it won’t be related to the new demos. It will be a big update.
Hello it is possible to change the colors of the button by the elementor, because it seems that everything comes in the theme pattern and also because of what I saw there is no way to change it.
Hello! Which button are you referring to? Any screenshot ?
Your theme is this bug, with the contact page of the forms, it does not change color in the forms button, when you switch to an astra theme and i can change the colors of the button by the elementor, only the default colors of your theme are
see for yourself, the color of the toothpaste doesn’t change at all by the elementor, I’m using form by the elementor himself, this filling doesn’t change. https://prnt.sc/113djdx
1. TF stats shows that you haven’t purchased this item. 2. In order to get assistance, you have to submit a support request.
I am creating a website for a client, my client bought this theme and not me, I simply addressed the defect or bug in your theme here, I do not need support, because if you do this clearly in your theme.
You can see this problem yourself and fix it in the other updates
We do not have the issue you describe
Hi there,
I have pre purchase question please - Does it come with monthly or yearly subscription built in or do we have to get a separate plugin?
Thank you
Hello! There is not subscription plan here on Themeforest, please read the license terms. What plugin are you referring to?
Hi there..
I meant under your pricing plan page, can a customer buy monthly or yearly subscription using woocommerce?
It requires a subscription Woocommerce plugin
