12890 comments found.
Hello, when buying the theme, do I have to buy a license for wp bakery as well or do I have full access to all wp bakery functions?
Hello,
WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates in Appearance > Install plugins.
Best Regards
Hello. Version Retail. Cannot edit / translate with Elementor “Sale product” words. Missing section title: https://ibb.co/qgytt51
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello. Before buying, I clarified about customization. I was interested in one specific point. In the letter, I was informed that this can be implemented after purchasing the theme by contacting the technical support forum. https://xtemos.com/forums/topic/mobile-menu-36/ After updating 6.0, this code stopped working. This was the final point for buying your theme. It’s a shame that this no longer works after the update.
Hello,
In our latest update, we have optimized a lot in our theme and some CSS classes and structure were changed. To fix this problem you need to replace the code with the following one
jQuery('.site-mobile-menu, .wd-nav-mobile').on('click', '.menu-item-has-children > a', function(e){
if( ! jQuery(this).parent().hasClass('opener-page') ) {
e.preventDefault();
jQuery(this).parent().find('> .wd-nav-opener').click();
}
});
Kind Regards
It works! Thanks for the quick response and solution to the problem!
You are welcome! It would be very kind of you if you could change your review since the problem has been sorted out.
Thank you in advance.
Sure! The problem is solved = excellent review.
Great, thank you very much!
Hi,
this theme looks nice but one pre-purchase question.
Is it possible to remove the flicker/jump effect of the bottom navigation bar? It seems like it is related to some elements (probably those using slider/swipe libraries).
video:
https://rb.gy/umcc8bHello,
thank you for your question.
You can remove the flicker/jump effect, just change the relative units “vh” to “px” on all sections on the page. http://prntscr.com/137kac7
Regards.
Hello, I changed the Logo on our Home Page. But the logo in the store does not change. Where can I change it?
Homepage: https://swissgold24.de/wordpress/?v=3a52f3c22ed6 Store page: https://swissgold24.de/wordpress/magaza/?v=3a52f3c22ed6
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello
Regarding the 6.0 update
1.) I understand that the CSS generator is automatic now. However the WP Bakery CSS generator is still there.
If I am not using the customisations should I leave the setting as it is or should I uncheck all the option and then generate the file?
Which will be a better option?
http://prntscr.com/136128x2.) I have selected System stack in the typography but it seems the font requests are still being made to google? Is this normal?
http://prntscr.com/13615nvThanks in advance.
Hello,
1. Yes, this function works with our theme CSS generator only. You can untick all elements that you never use on your website.
2. These fonts might be loaded by some of the installed plugins, not from our theme.
Kind Regards
Thanks for the prompt reply.
HI, On checkout page, when you click on place order, it shows the loading symbol, but its user is at the bottom of the page, they he doesn’t know what is going on. If there any way when user click on checkout we move the page to loading ? Or maybe move loading symbol in front of the customer. right now it seems loading symbol is showing in the middle of the page.
Hello,
This functionality comes with the WooCommerce plugin and our theme doesn’t influence it. We can’t change this behavior.
Kind Regards
Actually this can be changed with a small piece of CSS code. I have done it already, if you need it PM me and ill be happy to share.
thanks anyways.
Hi,
Thank you very much 
We are glad that you solved it!
Regards
Hello , still im unable to do payment. Anyother option available ?
Hello,
Sorry, but there are no other payment options available. Have you contacted Envato for help with this problem?
Kind Regards
Hello,
Is it possible to have different products rows number for different categories. (different layout for different categories)
Cat1 -> 3 rows Cat2 -> 4 rows
Thank you
Hello,
Yes, you can achieve this using our Theme Settings presets and configure the products grid differently for each category https://xtemos.com/docs/woodmart/theme-settings-presets/
Kind Regards
Thank you for your reply When I choose a “Term ID” equals “some category” and click “save conditions”
Nothing is saved !!
Please see attached screenshot : https://ibb.co/Yh9xyj5Thank you
Try to edit the file “woodmart/inc/options/class-presets.php” and replace the following code
if ( 'term_id' === $rule['type'] && ! empty( $rule['value_id'] ) ) {
$term_object = false;
$taxonomies = get_taxonomies();
foreach ( $taxonomies as $tax_type_key => $taxonomy ) {
$term_object = get_term_by( 'id', $rule['value_id'], $taxonomy );
if ( ! $term_object ) {
break;
}
}
if ( $term_object ) {
$title = $term_object->name;
}
}
with this one
if ( 'term_id' === $rule['type'] && ! empty( $rule['value_id'] ) ) {
$taxonomies = get_taxonomies();
foreach ( $taxonomies as $taxonomy ) {
$term_object = get_term_by( 'id', $rule['value_id'], $taxonomy );
if ( $term_object ) {
$title = $term_object->name;
}
}
}
Kind Regards
Thank you for the code
Now the preset is saved
I set “Products columns per row” to 5 (instead of 3 for the others categories) the style is not applied
but when I set “Shop products view” to “List” instead to “Grid” the style is applied for that category
Thank you
Make sure that you don’t have “columns selector” option turned on the front end. Then this feature wouldn’t work as you expected.
Thank you
Please, send us your category page link where we can see this problem on your website.
Send us your admin access using the contact form on our profile page so we can check this.
There is an option “Login to see add to cart and prices”. Which is definitely useful. and is all a b2c site needs. But that’s not the case about b2b websites.
Can you please extend it to let us choose which roles shouldn’t see the prices as well, and instead of the price, what text should they see?
Why is it important? In b2b stores not only you hide the price from the guests, but also you most likely hide the price from the other roles except the ones you want. (this prevents the competitors to create fake accounts and see the prices. This is critical in b2b). So, usually b2b sites have another role(s) like Retailers and … which are actual/real customers and they will be the only role(s) that will be able to see the prices and add to cart.
Hello,
Thank you for the suggestion. We will consider implementing this in our future updates.
Kind Regards
Perfect. Thanks. We’ll almost 1.5 month away from the official lunch. Hopefully you can provide this feature by then. (we already use a plugin for it, but it is just buggy and we decided to get rid of it. Also, it causes some conflict with the theme, so our final decision was to disable it and stick with the theme until the lunch day. It would be great if you sort of prioratize this one, although I totally undestand you already have enough on your plate for the next update. Thanks again)
You are welcome)
I see we can use “WOODMART Woocommerce Layered Nav” to show attributes widget on sidebar and we can even set each to be category-specific (this is very useful)
But is there an option to set the same restrition for the “Brands” and “Categories” widgets? and by that, I mean, in the list of brands and categories in the sidebar widget, we want to only show the ones that are related to the currently open category. Not all categories and all brands in all categories.
We have over 100 brands but not all categories have products with all those 100 brands. So its pointless to show 100 brands in a category that has products from 2 of those brands. It should only show a list of brands that there are actually products of those brands in the currently being visited category.
If it is possible, may I know which option am I missing please? and if its not possible yet, please add this option to the sidebar widgets.
Thanks
Hello,
It is how it works by default in WooCommerce. And the layered nav widget is used for brands as well. You can check that it shows brands from the products currently displayed only on our demo category here https://woodmart.xtemos.com/product-category/lighting/
As for categories, you can use the following option https://prnt.sc/135nx94
Kind Regards
I’m using the option you are pointing at here: https://prnt.sc/135nx94
But still, when I visit a category, not only i see the parent category of current category, but also I see the other unrelated categories (I just don’t see the children categories of other main categories.)
Let me explain it a little better.
We have have 6 main categories. Assume: – A – B – C – D – E – F
Each of these categories, have dozens of sub-categories (some of those sub-categories also have sub-sub-categories)
Now, let’s say we are visiting A’s sub-category. In this case, what we want, is to only show sibilings of A, and sub-categories of the current category.
But now, when we are vising A’s sub-category, we also see B, C, D, E, F (those categories are totally unrelated to A and A’s subcregories. doesn’t make sense to show them in the sidebar’s widget in those categories)
Hello,
We understand the purpose but this widget comes with the WooCommerce plugin and it doesn’t have such functionality.
Kind Regards
Maybe you make a custom widget for categories like that in the upcoming update?
We will consider this for our future updates.
You should do this https://themeforest.net/item/martfury-multipurpose-marketplace-react-ecommerce-template/25783100
I would buy like now if you manage to have that.
Hello,
Sorry, but your question is not quite clear. Would you like to have a react version of the template?
Kind Regards
Yes I mean use Wordpress as Headless CMS + connect with Woodmart angular/react/vue frontend with custom frontend editor. – this is the future.
Single page applications.
Hi,
Sorry, but we don’t have such plans for the nearest future.
Regards
Amazing theme. It’s compatible with “OneClick Chat to Order”?
Hello,
Thank you for contacting us.
We haven’t got a chance to test our theme with this plugin, unfortunately. You can test how it works and if any issues appear, contact us and we would do our best to help you.
Kind Regards
Hi sir, im unable to do payment, any other option for doing payment ? Do you have credit or debit card payment ? Like visa, mastercard ?
Hello,
All payments are processed by Envato. Please, contact Envato support for help on this matter https://help.market.envato.com/hc/en-us/requests/new
Kind Regards
Hello, background video in wpbakery is not playing on chrome. It works on safari and Firefox. Can you provide a fix for it?
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hi, is possible to add link to all the slider? The slider is the default, not revolution.
Hello,
Currently, there is no such option in our theme. We will consider adding it in our next theme update.
Kind Regards
Woocommerce has an option called “Placeholder image” which lets us choose an image as the default placeholder for the products that have no image yet.
That placeholder is global, which means, it will be used for ALL products all around the site, as far as the product has no image.
BUT, in b2b it happens a lot that you suddenly add many products to the site (when you sync the inventory with the site) and always, all of those new products, has no image, until at least one of 2 weeks. Because they are hot/newly added products to the inventory. (But you want you want to showcase them to get early sales for them, and as you know, flashing products without image is hard. People tend to get attracted to the images first)
What can improve this? An option to the “AJAX Products Tabs” and “Products Grid and Carousel” to let us set a widget-specific “Placeholder Image” that overrides the woocommerce’s default placeholder for that specific widget.
How can that be useful? Well, let’s say we have a section in homepage for NEW ARRIVALS and we want to show a nicely designed image that is related to NEWLY ADDED PRODUCTS as the placeholder. And we have multiple other sections showcasing different types of products like FEATURED, ON-SALE, and… and we want to set a different appropriate placeholder for their products that have no image yet, a different placeholder than the woocommerce’s default one.
This small option can have a big impact on the sales in b2b sites, as I said, it is very common in b2b to get many new products every day and/or change the status of the current products, and having the default placeholder for all those imageless products is just cold and brings down the sales.
Hopefully you’ll add this soon.
Thanks
Hello,
We understand your concern but it seems to be very specific to your business only. You can import all products defining some particular image you need to each category of products. If you specify the placeholder for the product tab element it wouldn’t be displayed on the single product page for example.
Kind Regards
It doesn’t matter if it doesn’t show up on the single product page.
All that matters is to be displayed in the widget. (because that’s the funnel, and it’s not good to have default images on our funnel which is also our main page. and if you say we can import images for those newly added products, this means everyday we have to do this over and over again, but if you add an option, we set it once and it shows forever)
and that’s definitely not specific to our business. Any b2b business (not b2c) with hundreds or thousands of products will have daily inventory updates (new products being added/removed) and brand new products usually lack proper images for a week or two.
OK, we will consider this as a feature request.
Hi im unable to do the payment
Hello,
All payments are processed by Envato. Please, contact Envato support for help on this matter https://help.market.envato.com/hc/en-us/requests/new
Kind Regards
Hello still now im unable to do payment, there is no option to do payment from visa or mastercard, yesterday i had that option. but today im not having it. I dont have a paypal or skrill account. Please help me
Sorry, but we can’t help you on this matter. Please, send a message to the Envato team and they would help you asap https://help.market.envato.com/hc/en-us/requests/new
HI, i have a question,can i have your mail id sir ?
Hello,
You can send us a message using the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
