Hi, I bought the license of the theme flatsome, I wanted to know if I migrate my site from one hosting company to another, will there be any problem with the license of the theme or will continue to operate normally. I also wanted to know if later I want to use the license in another website, can I cancel the license in the website I have and use it in the other site?

Hello, would it be ok if I ask here, is it possible to change mobile breakpoint I mean I have trouble with longer menu items which on ipad landscape mod dropping on second line so to avoid resizing menu size would like to show in ipad landscape mod also hamburger menu like on mobile? Thank you in advance

Fixed issue – sorry for writing this.

Hello,

We’re having an issue with page jumper.

We have a section – and then the “scroll to” element and after we have our full-width banner with a video. But the page jumper doesn’t match 100% with the next section. There’s some of the previous section showing when we use the page jumper still.

Is there a way to 100% match the full-width section?

Regards.

Hi! I have a little question)) Can you show me which file contains the code that displays product price on product archive page? I want to show product attributes after product price. I have the working code (for example: it works fine with Porto theme). Usually, it is added at the end in file /wp-content/plugins/woocommerce/templates/loop/price.php. But with Flatsome nothing happens. Please help!

Hello; I have a huge problem; your theme is causing a massive erro_log on my host file; the error log is about 40GB by the end of the day and I’m having to delete it everyday.

This error log only happen when flatsome theme is activated (even when all plugins are disabled).

Do you know how to fix it? On the Log file this is the readable lines at the end:

WHERE `option_name` = ‘_transient_wc_layered_nav_counts_pa_modelo’ made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/flatsome/woocommerce/archive-product.php’), wc_get_template_part, load_template, require(’/themes/flatsome/woocommerce/layouts/category.php’), dynamic_sidebar, WP_Widget->display_callback, VIWPVS_WC_Widget_Layered_Nav->widget, VIWPVS_WC_Widget_Layered_Nav->layered_nav_list1, WC_Widget_Layered_Nav->get_filtered_term_product_counts, set_transient, update_option

Hello, in the product page (woocommerce) is there any way of including icons regarding the product features, for example, symbols for “vegan”, “natural”, “gluten-free”, etc.

Hi UX-theme,

I love this theme, but I have two questions. Why I cant set excerpt lenght from admin? It is just one value (editor > inc > shortcodes > blog_posts > excerpt_lenght. So simply, so useful.

Blog posts, images, Masonry design. The same situation. Images has fixed sizes. So i have to delete one value from setting (maybe in the same file as before. I dont remembrer right now). Everything works fine. So simply. But complicated for standard users.

So, can you add these setting to next update? Thanks .

Big fan of Flatsome. We frequently recommend you to family, friends and colleagues. Unfortunately, there is currently quite a devastating bug. The sticky sidebar does not work – it overflows with the footer. I tried disabling all plugins and CSS, same error. It only happens if you add new products. If you then reload the page it works again.

See this video… https://www.loom.com/share/dcd546715b8849e7b8110218fd9e9fb0

Can you fix?

Want to purchase your theme for the bookstore, your theme can be created without authors, publications, page plugins like Livre & Bookworm theme?

I can’t seem to find the controls that allow me to equalize heights – https://flatsome3.uxthemes.com/elements/rows-columns/ you say it’s possible with your theme yet there is not documentation

just a quick question, i have dropdown menu in top banner > textbox> and when i open dropdown is behind the below section. i have tried to with Z-index but no luck https://ibb.co/fD6j7tR any ideas guys?

Hi, I think there is a general problem with your theme and CLS with mobile, results over >0,25 are considered slow sites and unfortunately google will penalise us. Right now I have CLS= 0.54, managed to correct other google speed factors but not CLS.

Are you expecting to solve this?

I love your theme and wouldn’t like to change but seeing other theme results as shoptimizer (CLS = 0) really makes think.

My support license has already expired but I would like to receive an answer. Thanks for reading.

Hello, presale question, What are the premium plugins included with the theme?

On the responsive mobile layout the footer continues to say UX Themes. Is there no way to edit this?

Hello How can I do a button to dial a number Call Us

I have one problem. user_meta are deleted a few days after activating the theme. My client has a theme license. All my files and plugin are original.

Hi, My client asked me to create different sub domains for different region like us.storename.com , uk.storename.com , in.storename.com etc… Do I need to buy a new license if I use the theme in a subdomain? please help me with this

Yesterday I wrote: the ux builder doesn’t work, the page looks charging and don’t show the options to choose elements, that’s occur whit all the pages, I’m using the child theme and the flatsome main alone, but doesn’t work with both. I’m using the last WP version. Thanks.

Someone supported my request and answered this to my mail: Can you try after installing the “Really Simple SSL” plugin? It seems like a mixed-content problem.

I’m very greatful because your help was very quickly and nice, really thanks Flatsome team. REALLY REALLY AN EXCELLENT SERVICE

I am thinking to transfer my website from arakhost theme to this one