149 comments found.
Hello, it appears that your Kaswara Modern VC Addons plugin has malware. I have removed it completely and then installed it from your required plugins and immediately my site starts to redirect to another website. Please look into this as soon as possible!
Hello. We released an update immediately after the issue appeared . Just use the latest version . If you have any questions, then use this topic . Thanks
The updated theme has had no effect on this. The latest version of the plugin that I see is version 2.5. Is that correct? If not please send updated plugin. The site is still redirecting/has malware and it only appears when the plugin is activated.
I have followed the steps here: https://support.templines.com/forums/topic/update-of-the-vulnerability-of-the-kaswara-plugin/ and it seems to be working now.
My support has expired therefore i would not be able to post question. Could you please send me your email address please.
Please update your support period and use forum . Thanks
I understand my support period has expired. I only have 1 issue, the rest seems to be works fine. Appreciate your help in this.
Again there is a Malware injection by Kaswara Modern WPBakery Page Builder Addons.. Is there any resolution for this?
Hello. We released an update immediately after the issue appeared . Just use the latest version . If you have any questions, then use this topic . Thanks
I have tried with the latest updates, however after sometime the original site redirected to other site.
If you have any questions, then use this topic . Thanks
Hello, I installed the theme but it says Theme not activated when I try to toggle it. Please assist me in enabling my theme code. Thank you.
Hi installed theme but i got error theme not activated saying that code is incorrect
please help me
Doesn’t work kaswara addon in the visual composer. Please help me!!!
Hello, i’m facing the exact same problem as revampstrategies , I check your link about the support and I uploaded a backup with clean file , i still have the same issue , do I need to re-upload also the database ?
Hi. Please use forum https://support.templines.com/forums/topic/update-of-the-vulnerability-of-the-kaswara-plugin/ Thanks
It’s not working for me and apparently others peoples. I had to completly remove this plugin and update the frontend each time I was using it so a lot of time! You should avoid to use so many external plugins and probably remove this item from sell or remove the plugin from the packages.
Thank you so much for your recommendations but Wordpress also has vulnerabilities, but we all continue to use it because they regularly updates . We also release regular updates if there are problems rather than simply removing plugin or theme . A large number of plugins allows you to distribute the code into parts so as not to overload the template with a lot of unnecessary files and give you the opportunity to disable this if necessary . If you have any problems, please use the support forum . Thanks
Hi, I’m sure you are aware of the Kaswara malware injection. Are you providing a patch, upgrade or replacement for the Kaswara Modern WPBakery Page Builder Addons? My site is currently down and I’m struggling to get it back up. Hosting is trying to get a backup live. Not sure how the site will function once I remove the addon. Please advise.
Hi. Please check https://support.templines.com/forums/topic/update-of-the-vulnerability-of-the-kaswara-plugin/ Thanks
Hi, I did as you suggested regarding the Kaswara addon, but my site got malware injection for the 2nd time in a week. My site is still down, and I’m really concerned that this will continue to happen. Is there any other patch you can provide, or any alternative for the addon? Thank you in advance
Please use this topic and our team try help you . Thanks
Hi again, just want to follow up if you have the Kaswara addon update. My site has been hacked 6 times and my site traffic has dropped along with rankings. I’ve spent so much time and money with trying to keep it up, but I’m afraid this will continue until we have an update. Please, please help.
Please try to read my messages . Thanks
Hi there… I did indeed followed the link and I was wondering when the new update would be availabe as it is the 19 May and the message says about the 15 May (if all is well then you should get the version 2.5 | Mod 5 (updated 15 may) . We will release an update as new information becomes available). Please let me know as my site now is showing some broken codes and I’ve lost traffic and potential business. Please Help!
Latest version 2.5 | Mod 5 (updated 15 may) . What is your question ? Thanks
How do I get the update? Many thanks
Please follow the link and read the topic . I gave you all the information you need a few days ago . Thanks
Hi there. Thank you for your patience with me in regards to the Kaswara v. 2.5 update. As you instructed, I removed the old and added the new – and removed the JS. However, 24 hrs later my site got infected again 
My account recovery system returned with this message:
Warning: Vulnerable Kaswara plugin found at ./wp-content/plugins/kaswara/kaswara.php – Version: 2.5 | Mod 5 – This vulnerable plugin needs to be completely removed.: https://wpscan.com/vulnerability/8d66e338-a88f-4610-8d12-43e8be2da8c5.
Out of date software is the most common cause of website compromise. It’s highly recommended to get that updated as soon as you can.
Can you please advise if there is any additional update for this addon or theme? This is really harming my business as I depend on my website to generate sales.
Thank you in advance.
Please use support topic . Thanks
Hello, I can not enter the support portal, I paste my purchase code and it says that it is not valid. I bought the theme a few weeks ago.
Hi.Please try now. Thanks
demo doesn’t work
Hi. Fixed. Thanks
hello, before buying. 1) I want to know if the theme is compatible with the latest version of WP. 2) I don’t see the LOGIN option. 3) I see that the demo is slow. Support has recommendations on how to optimize the page, after building the website? 3) Does it have clock in GPS ?. If not, with what plugin could I integrate this solution? 4) Does your theme have an option for the guards to send their daily work report? If not, with what plugin could I integrate this solution? Thank you, regards
Hi. 1.Yes . 2 Login options ? 3.Yes . 4. No. 5. No. Thanks
Thanks for answering. The login option for my users to register, I don’t see it in the theme. I need to integrate a clock in solution for the users and I need them to log in. Don’t have it by default? Can it be integrated with any plugin?
The login is available in any wordpress theme and sites https://safeguard.templines.org/wp-login.php/ Thanks
Hello, I bought the theme, I installed it following your manual, I uploaded the file “safeguard.zip” but in the WP backend, in the menu appearance there is not the option of Install Plugins, and neither is the option of Import Demo Data. theme cannot be installed correctly.
I tried to go to support, I entered my purchase code and frame that was incorrect, I do not have another, sorry. I need support for a theme that cannot be installed, and other support to enter support. Incredible my first day. sorry, Thank you.
Hi. What you mean frame incorrect? Please be more details. Thanks
Do you need help ? Thanks
I need support please.
I bought the theme, So I installed it following your MANUAL, I uploaded the file “safeguard.zip” but in the WP backend, in the menu appearance there is NOT the option of Install Plugins, and neither is the option of IMPORT DEMO DATA. Theme cannot be installed. About my purchase code, after 10 attempts at last, I was able to access the support portal. Please validate that my code is correct.
Answered on the forum . Thanks
Hello, how can i change the number of columns in my Shop page ? I need to show more products…
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
It is saying “WPBakery Page Builder for Static Block”, when I click on that link nothing happens
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
can I edit the footer widgets without WP bakery?
Hello, when u update your theme for WP 5.5 Compatibility?
Hi. Yes . Thanks
Hello, ok
Hello,
Can the logo be enlarged on the mobile version, and centered?
capture: https://ibb.co/ChR4sqZ link: www.ironguard.ro/sitenou
thanks
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
Perfect template, however, if I use more buttons on a single page, only buttons in the first column work. Other Buttons dont work – they are not clickable. Same with Go BuTTON, same with Advanced button. I have 3 columns. Each column has text, separator, text(the price), and then button. In first column button works, in 2nd column and third column it is not working. Could you please tell me where could be the problem?
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
Well, support has expired, and Im not gonna pay extra 41USD for 6 months of support. I will rather buy another theme. Thank you.
I checked your site and not found any problems , I sent you an email please answer , if the problem is on our side, we will help you without extending support . Thanks
Hello , do you have an HTML version without Wordpress ?
Hi. No. Sorry for the delay .
Another Safeguard Theme Happy Buyer !!!
Hi,
The logo is too small, can it be enlarged?
thanks
Hi,
I foundthanks!
I have deleted revolution slider due to some error, unable to find Revolution Slider to install again. Please help. Site name https://smartfiregroup.com/
Found it.
Hi … one of my client is using version 1.5 Is it recommended to update to the latest version ? Will it effect the design of the website ?
Hi. https://take.ms/FTGN6 Thanks
what is this ? The link opens to show a blank page.
Please check the product description at the bottom . Thanks
