619 comments found.
Great theme, I must say. Well done guys. I want to change the preloader ewebot logo but is not applying my logo from the theme option, i keep seeing Purchase Validation! Please activate your theme, Which i have activate even from my GT3themes account. my ticket id is 37080, What can i do to resolve this issue asap?
Hello! Our support team will assist you
Hi,
I have bought your theme but do you have a premium account for lordicons (https://lordicon.com/icons)? Because the free icons are very limited and I only need 1 icon which is Premium. Hope you can help me.
Robert
Hello Robert! You need to have a premium account to use premium icons. The license does not allow to share the items
Hi. Can I keep the CTA button in the header visible on the responsive menu? or anywhere in the header?
Hello! Yes, you can do that
Do you have any demo of it? Example?
Here is a temporary example https://livewp.site/wp/md/ewebot/home-12/
Hello,
Why I get this error ??? eprecated : Elementor\Scheme_Color is deprecated since version 2.8.0! Use Elementor\Core\Schemes\Color instead. in /home/www/jukumo.com/wp-includes/functions.php on line 5051
Deprecated : Elementor\Scheme_Typography is deprecated since version 2.8.0! Use Elementor\Core\Schemes\Typography instead. in /home/www/jukumo.com/wp-includes/functions.php on line 5051
https://jukumo.com/about-us/This theme is not good and why I can’t update it ?
Hello! It’s Elementor error, please submit a support request and our team will assist you
I don’t have technical assistance because it is expired and I can’t renew it at this time because of financial issues.
I didn’t opened my website from a long time and when I updated all things then i found this error.
Could u tell me the version of of compatability with Elementor ?
The latest version is 2.4.0
There is another error :
Notice: Undefined index: url in /home/www/jukumo.com/wp-admin/includes/theme.php on line 196
And the main error is that the images is not appear why ?
And why I can’t make update for the theme ??
The support is provided via a ticket system only. This form is for presale and general questions only. theme.php is a WordPress core file. You can’t update because your support expired.
Is it possible to import the internal pages of the template?
Hello! At the moment you can import the entire demo website or only homepages. The custom import is coming soon.
Hello, do you offer a discount to buy it at $ 39 as it was before?
Hello! We do not offer discount at the moment. We had a temporary deal for $39
ok no problem, thanks for advising. 
You are welcome
Has the price gone up recently?
Hello! 3 weeks ago
the is a problem with the current virsion of GT3 Themes Core plugin the mobile view give me wight page but when i downgrade to old version the mobile view works well blease check the issue
Hello! Please submit a support request and our team will assist you. This form is for presale and general questions only
36829
One of the worst themes ever, am blocked of working on the theme for 5 weeks and the support they don’t even know how to fix my issue, every time they told me to change the sitting.
Hello! What is your support ticket ID?
36829
Hi. I have just purchased and installed your theme. I am only interested in the home-10 layout and have some questions regarding this: 1. Can I get rid of the right menu and search bar? 2. Can I have the top Menu showing links inside the own page? I’m looking to build a single page only, with the links pointing to the same page, different sections.
Thank you.
Hello! This form is for presale and general questions only. Please submit a support request and our team will assist you
ok. how do I do that?
It’s very easy https://jmp.sh/4GIo1AU
Hi,
I have purchased your theme and i have added the GT3 Chart in mypage (Pie Chart) but i am unable to find any settings to change the font-size can you please update me on it ASAP. (How can i do it)
Hi there! You have to submit a support request and our team will assist you.
I don’t want to renew the support package, yet the info-box that it expired remains visible in my panel – it has the “x” button, but it doesn’t work. Can you please be less aggressive with selling support for expired packages?
Hello! It works fine, please make sure that you have the latest theme version and all required plugins are updated as well
Hello Team,
We have already buy your theme but suddenly my menu are not working (not clickable) can you please help me for the same. Here is link https://www.sparkles9media.com/best reagards sameer
Hello! Please submit a support request and our team will check it.
Can you import sections of the other demos?
Hello! You can’t import the certain sections, it’s not possible. You can import the specific homepages and copy/paste the desired sections
Hi, I new license. But when I activate it, it exits on its own and I have to reactiver
Hello! Please submit a support request and our team will check it
Item Purchase Code automatic removed This (2021.05.15 – version 2.3.5) Update & ProcessBar Title Typography is not working please fixed New theme dashboard panel.
Hello! Please submit a support request and our team will assist you
The plugin FLEXIBLE PRODUCTS FIELD doesnt works, it doesnt shows the value what people input and dont show it in order in panel. On others theme it works. I don`t recive help from support. they skip my questions so i put opinions and wiill make refund. Cause theme is bugged but i repair a lot of thinks by myself.
id : 36575 The support answer only for one thing with basket(card). “thers no show the link to basket (Your product has been aded to your basket … [basket link]) and how to add basket with count of products in header.” they don`t replay for this one. And its bugged cause Flexible product field it plugin using on all the word and in 10 themes it was working with no problem. First time i have problem that after putting link it doesnt show anywhere. If you change theme for random it works perfectly…. Check on your professional PC and your professional theme that plugin Flexible checkout fields works on your theme. You can buy theme for 4 $ and it will works. I takes mail from you that you are asking that this plugin was with theme. No its normal plugin using on all the word and should works everytime with every theme.
“This comment is currently being reviewed.” You see they dont like truth.
Great job with the new release !
Hi GT3themes,
The new update works great! Thanks! I had to clear my local cache in order for the new version to work properly.
Only issue I have is: I can’t seem to get rid of the message ‘Your support package for this theme expired’, really annoying because it’s everywhere! Clicking on the X doesn’t do the trick.
Hi there! We will check the “x” option. Thanks
You’re welcome!
I already hid the message by adding this to admin.css: .ewebot_support_notice_info { display: none; }
Works great
The latest version of the theme also randomly asks to activate the theme while it’s already activated. You might want to look into this also.
Thanks!
It was a temporary issue and you should have that issue anymore
