155 comments found.
Hello! How can I change the font color of the footer? How would I rearrange the widgets of the footer? Also, is there a way to link separate elements together? If you click here (https://boczsalon.com/bocz/) on a desktop it looks the way I’d like and then it gets scrambled on mobile because each element is a separate section.
Hi! Thank you for getting in touch. Please create a support ticket here https://firstsight.ticksy.com and our support specialist will assist you. Many thanks!
HI! The preloader does not work. I also see on your example site there is a very smooth page transition and I do not see an option to do that.
Hi! Thank you for getting in touch. Please create a support ticket here https://firstsight.ticksy.com and our support specialist will assist you. Many thanks!
Hello,
We just purchased this theme to build our website but it seems that it is running outdated WooCommerce Styling files (we get a warning about this).
Any planned fix or update to correct this quickly?
Thank you for your work 
Hello! Thank you for getting in touch. We updated the theme yesterday and it’s currently undergoing the approval process on Envato. Once it’s reviewed and approved, you’ll receive the notification. We added a number of features to the theme, tested it with the new versions of all plugins and fixed some minor bugs. So please update the theme once the update is ready.
Here you can find more details about the update:- Version 2.0
- Added: feature to add background color for headers
- Added: new Service Menu widget for Elementor, which is faster and allows to upload unlimited number of sub-items
- Added: feature to switch between Map Box map and Google Map on Contact pages
- Added: png and img upload for the Service Menu icons
- Added: beautifully styled toast messages
- Fixed: team widget bug on the Team page
- Fixed: removed white background under the footer on 404 page on large screens
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Also you can always submit a support ticket here https://firstsight.ticksy.com/
Thank you!
Hello,
I’m building a “at home hairdressing business” website, which will allow clients to choose for different services, select their area location, the date of appointment,... and then pay to confirm the appointment.
Is your theme and the booking plugin allows that ?
Thank you in advance
Hello,
Thank you for getting in touch!
Our theme is compatible with the plugin Booked but it’s not included in the theme. Unfortunately, there is no such license we could purchase to include and distribute this plugin with our theme.
You can learn more about the plugin, its license and features here. For more information on how to use the plugin with our theme, please see the documentation section ‘13. Plugin Booked’, it can be found here.
The plugin Booked allows to choose from different services, has paid bookings with WooCommerce, allows to create multiple calendars and has a lot more features. I suggest you review all its features to see if it fits your needs. Our theme is compatible with the Booked plugin, but it was developed and is supported by another team.
I hope this helps and let me know if you have any other questions. Many thanks!
I can see two types of headers but I assumed there would be an option to show a white background behind the header/nav, is there a way I can add this?
Hi! Thank you for getting in touch. Please create a support ticket here https://firstsight.ticksy.com and our support specialist will assist you. Many thanks!
Hi! Beautiful theme – just purchased, but noticed the booking system isn’t there? Can you point us in the right direction for this as it was the main function our client liked! Thank you!
Hello! Thank you for getting in touch. Our theme is compatible with the plugin Booked but it’s not included in the theme. Unfortunately, there is no such license we could purchase to include and distribute this plugin with our theme. This information is available on our product page and in the theme’s documentation.
You can learn more about the plugin, its license and features here. For more information on how to use the plugin with our theme, please see the documentation section ‘13. Plugin Booked’.
You can also submit a support ticket here if you have any questions and need help setting up the theme.
Thank you!
Thanks, I purchased the plugin separately.. No problems still a great plugin! I need help with this:
Video background doesn’t resize to fit for mobiles – any quick way to fix this? I would’ve thought there was a “cover” option.
Cheers
Please create a support ticket here https://firstsight.ticksy.com and our support specialist will assist you. We use ticket system to keep track of all support inquiries. Many thanks!
Thanks, will follow through your ticket system.
Hi – How do I add a shopping cart icon so it shows up with the items badge? It’s not on any of the demos and I can’t find a setting to turn it on? Thanks!
Hello,
Please clarify, do you mean a quick add to cart button on the catalog page? If so, such a feature is not provided at the moment. We plan to add it to future updates. Also, we will move the shopping cart icon to the header.
If you need some customization at the moment, you can always hire a developer to edit the theme as you want outside the standard settings.
Regards, FirstSight
No – currently the “cart” icon only appears in the shop header page. I’m not asking for customizations – just asking how can we add this to our menu instead? What hook should we use?
It’s odd that it only appears on the header of the shop listings page.. Our client wants to add it to the menu as a bookings cart – as it’s all hidden currently when integrated with booked/woocommerce plugins.
Unfortunately, in this case it’s not possible to move the shopping cart icon to header using a hook. It’s only possible through theme code customisation.
We think such feature is useful and we’ve already added it to our backlog, we plan to include it to one of the upcoming theme updates.
Kind regards, FirstSight
Prepurchase question
Hi team, I would like to know if Slider Revolution is compatible with Chérie theme. If not, are we able to add a slider with a call to action instead of the homepage photo header?
Thank you so much in advance
Hello, thank you for your interest.
You can use Slider Revolution with our theme. We suggest using Elementor’s widget ‘Shortcode’ for this and it will be possible to paste Revolution Slider in any place on the page. Hope this helps!
Ottimo Template facile da installare e da costruire grazie ad una esaustiva documentazione e dal supporto veloce e cortese degli autori. Lo consiglio a tutti!!
❤️❤️❤️
Hi I’m trying to edit these page links to custom links But its showing only pages of site but I want to put external links on book appointment buttons can you please let me know how can i do it? see here: https://ibb.co/Rh7Qhcg
and when i edit this page it seems like stuck some time not able to put services info on this page you can check here: https://stagsite-com.stackstaging.com/service-menu/
Hi! Thank you for reaching out to us. Please create a support ticket here https://firstsight.ticksy.com and our support specialist will assist you. We use ticket system to keep track of all support inquiries. Many thanks!
I just purchased the theme and there seems to be missing plugins. I don’t see the bookings plugin.
Hello! Thank you for getting in touch. Our theme is compatible with the plugin Booked but it’s not included in the theme. Unfortunately, there is no such license we could purchase to include and distribute this plugin with our theme. This information is available on our product page and in the theme’s documentation.
You can learn more about the plugin, its license and features here. For more information on how to use the plugin with our theme, please see the documentation section ‘13. Plugin Booked’.
You can also submit a support ticket here if you have any questions and need help setting up the theme.
Thank you!
Hi, how do I change the color background + photo at service menu page? (In elementor full page service)
Thank you
Hi! Thank you for getting in touch. Please create a support ticket here https://firstsight.ticksy.com and our support specialist will assist you. We use ticket system to keep track of all support inquiries. Many thanks!
Hi, how do i change the color of H1 (ex. on frontpage). It is not working from the Typography menu. I also want to change the line height for Contact, Hours and Location on front page (this theme https://firstsight.design/cherie/spa/). Jakob
Hi Jakob! Thank you for reaching out to us. Could you please create a support ticket here https://firstsight.ticksy.com/ and our support specialist will assist you. We use ticketing system to keep track of all support requests. Thank you!
Hi, how do i change the color of H1 (ex. on frontpage). It is not working from the Typography menu. I also want to change the line height for Contact, Hours and Location on front page (this theme https://firstsight.design/cherie/spa/). Jakob
Even after 3-4 week they are not replying to my email murtazadagwala@gmail.com.
Hello, Your case was transferred to the Envato Market Help Team on Feb 19 and they reached out to you. Please continue your conversation with them. We cannot transfer any money to personal PayPal accounts. Thank you.
Hello, this is an attractive theme! I have some pre-sale questions.
1) Is the ability to shop/cart/checkout (with Paypal) all included in the theme or is it separate plugin?
2) Are there any other theme variations for pages such as Shop, Our Story, and Career—or are there only one version of these?
3) How easily customizable is this theme?
4) How difficult is it to incorporate booking plugin at a later date (customer may not want it initially)?
Thanks, and good luck with sales!
Hello! Thank you for reaching out.
Please find below our answers:
1. PayPal payment is supported by WooCommerce. So you can simply select this type of payment in your admin panel in the WooCommerce settings https://www.dropbox.com/s/p09d76u5caql3xy/Screenshot%202021-03-01%20at%2011.07.43.png?dl=0
2. There are two types of the shop catalogue page: Default: https://firstsight.design/cherie/spa/shop/ Advanced: https://firstsight.design/cherie/beauty/shop/
There is only one option for the Our Story and My Career pages, you can check them out in our demos.
3. To understand how easy is to customize the theme, I highly recommend you to check out theme documentation. There are a lot of screenshots of the admin panel, Customizer and Elementor editor. You’ll have the idea how customization process will look like. You can review the documentation here: https://firstsight.design/cherie/docs/
4. You can use standard booking popup or add any link to your CTA button instead of the plugin. Here is an example of the popup (try clicking on the Book Appointment button) https://firstsight.design/cherie/nail/
Appointments page with the Booked calendar can be set to the Draft status, and it will be invisible for the users. At the same time you’ll be able to publish it in case if you decide to use the Booked plugin, and will become active again.
Please note, that we support Booked plugin, but it’s not included in the theme. You’ll need to purchase the license for this plugin separately. Unfortunately there is no such license we can buy to include this plugin in our theme.
I hope this helps! If you have any other questions, just let us know.
How can I translate the shopping cart? “view bag” “Checkout” “I have read and agree to the website”
Hi! Thank you for reaching out to us. Since this board is primarily used for pre-sales questions and general inquiries, I would kindly ask you to create a support ticket here https://firstsight.ticksy.com/ and our support specialist will guide you and answer all the questions. Many thanks!
I have requested support from the centre, and your guy replaced my whole worked and changed everything to new my whole progress has been lost your guy didn’t even take the backup before working on it and now tomorrow website has to go live, and everything is messed up.
Hi, can I customize this theme to look like this https://ijeomakola.com
Hi! Could you please specify what exactly you wish to customize in our theme? Do you wish to have the pages like in the example? Or you wish to have color scheme like in the example? or some blocks, which exactly? We need more information to be able to give you an answer whether it’s possible or not. Thanks!
Okay here’s the thing, I want a WordPress website like this https://ijeomakola.com I have searched for themes but I couldn’t find the one that looks like her website.
Until I stumbled on this theme, all I'm saying is, can I customize or redesign this theme to look like her own.I’m not talking about the color, I’m talking about the layout. How her homepage is, the intro, her picture, the pages block on display, etc. The pop-up design.
What’s your advice if I want to have a blog like hers, is it to redesign this theme or hire someone to create a new WordPress theme like hers?
I see. In this case I would suggest you to hire someone who will create such theme for you or will find similar theme and will customise it to the level it looks like your example. I think in such way you’ll have the best result. You can customise the majority of the themes to have same functionality as in the example you like. But it would be really hard to customise them visually in that exact way. Hope this helps!
Hi, I love your theme so much. Can I customize it into a blog maybe something like this https://emilygrace.pixandhue.com
Hi and many thanks!
I would suggest you to review our demos and if there are all bocks you need in your blog, you’ll be able to customise our theme accordingly and use it as a blog. Our theme has About, Testimonials, Instagram sections (like in the example you provided) and many more. There are also separate About, Contact, Shop and T&C pages. For the blog posts catalogue we have 2 different options: https://firstsight.design/cherie/beauty/blog/ https://firstsight.design/cherie/hair/blog/Hope this helps!
hi where is this ” Go – to – the – top ” button?
Hi, We have a nice sticky header, which works great here.
