Hello there,

Thank you for purchasing our theme and for reaching us. Currently we do not have that option in theme options. However, you can add this one line custom code to your child theme’s functions.php: https://gist.github.com/jmabbas/6abcf5c001cbb9932b2a63c6f578142a

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. We’ve tested the theme with 5.8 and did not find any issues so far. However, we are continuing our tests with 5.8.

Can you please email our support with your WP admin details? We’d like to check the reason for the block errors.

Generally block errors occur when the demo content mismatches with the block. For example: the change in domain name. So, I’d like to check if this is a general issue or update specific issue.

Kindest Regards, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Redux is not compatible with WordPress 5.8 yet. We are following Redux updates. Hopefully a WordPress 5.8 compatible version is available soon.

Kindest Regards, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. WordPress 5.8 was released just today. We’ve tested the theme with the release candidates of WordPress 5.8 and found no issues.

We’ve scheduled tests for 5.8 version. Once we’ve completed the tests, we’ll release an update if required.

Kindest Regards, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The quantity field is no longer required because all modern browsers natively support input type number which is used by WooCommerce.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. I am not sure what is the issue. Please email our support from here: https://themeforest.net/item/front-multipurpose-business-wordpress-theme/25428980/support with your website URL and admin details. I’ll ask my colleague to look into this.

Kindest Regards, Ibrahim

Hello there,

Thank you for your interest in our theme. Please email our support from here: https://themeforest.net/item/front-multipurpose-business-wordpress-theme/25428980/support and we’ll setup a trial for you.

Kindest Regards, Ibrahim

Hello there,

Thank you for reaching us. Currently, we do not support Front Elementor compatibilty as is. We are however working on a new product where we’ve completely rewritten Front core. It will be available for all existing Front customers soon.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Kindest Regards, Ibrahim

There is no issue with your tech support… the issue is with my email.. “hello@avidii.com” which i can’t access right now and that is mail used to raise the ticket… so how will I follow up if I raise a ticket ?

Hello again,

Thank you for your clarification. Please use this page: https://madrasthemes.freshdesk.com/ You can use an email address that is accessible.

Thanks, Ibrahim

Thank you so much for the prompt reply and sharing an alternate to connect with you… raised a ticket with the email “ar…..@yahoo.com” ... hopefully I could explain the issue properly. Thank you.

Hello there,

Thank you for purchasing our theme and for reaching us. Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

The theme is not WPBakery Page Builder compatible, Front theme is only compatible with Gutenberg.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Abbas

Hello there,

Thank you for purchasing our theme and for reaching us. Unfortunately we can’t change the blocks template from plugin folder.

Please copy the HTML code from frontend and make your changes then use that customized HTML codes.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Abbas

Thank you for your answer. How can I do what you say?

Hello again,

Thank you for getting back. https://themeforest.net/item/front-multipurpose-business-wordpress-theme/25428980/support with your WP admin details. We’ll help you with that. Kindest Regards, MadrasThemes

Hello there,

Thank you for reaching us. zd refers to ZenDesk. It is most likely coming due to a ZenDesk chat plugin or any other plugin that is related to ZenDesk. You might want to reach out to ZenDesk support regarding this.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

nvrmind….figured it out. amazing setup!

Hello there,

Glad your issue is resolved before we had a chance to respond. Please do not hesitate to reach us if you have any other questions related to our theme.

Kindest Regards, Ibrahim

Hello again,

We did respond to your support questions that you’ve raised. However, all our responses returned with “Invalid Email address”.

Please check.

Thanks, Ibrahim

Hello Ibrahim,

Thanks for responding. The email address was wrong and it is my bad. I just changed my email address in the Evvato account settings, can you please respond again to this email address: sudheer.kiran@onebillsoftware.com

Hello again,

We’ve resend the emails and have updated your contact details. Can you please check and let us know.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Unfortunately, we do not have a filter by category that can be used. You’ll have to use custom coding to achieve that.

Kindest Regards, Ibrahim

Yes, I know that already because I bought both products.

My questions was whether the designs may be added in the wordpress version.

You for sure have plans to update the wordpress version with more demos, don’t you?

Thank you very much.

Thank you. Yes, we are working on including latest version of HTML into WordPress but it would take much longer time and does not have a specific release date.

Thank you very much for the clarification. That sounds great! Looking forward to the update!

Hello there,

Thank you for purchasing our theme and for reaching us. If you import the demo data more than one time so menu will duplicated and pages doesn’t overwrite.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Abbas

Hello there,

Thank you for purchasing our theme and for reaching us. Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

Currently we do not plan to add the theme mode (light/dark) switch.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Abbas

Hello there,

Thank you for purchasing our theme and for reaching us. Please email our support from here: https://themeforest.net/item/front-multipurpose-business-wordpress-theme/25428980/support with your WP admin details. We’ll look into the issue.

Kindest Regards, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, your understanding is correct. I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.

Kindest Regards, Ibrahim