461 comments found.
Olá.
Não consigo fazer a edição do site, pois o elementor , e nenhum outro plugin de edição esta funcionando, fica todo tempo em espera para funcionar , e nada .
Hi joao-rodrigues,
Please open a ticket here https://skygroup.ticksy.com/. Our support team is always ready to help you.
Best regards,
why i see erro of shop page on mobile device, this page on demo is not responsive for me, could you check it?
Hi modiying,
Did you check on the real mobile device? Could you please give us a screenshot about it?
Best regards,
Today the problem is gone, im gonna buy this, nice work, hope the speed is also good.
Hi modiying,
If you need help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hey, I am Amir Plz Guide me About Installation of theme in WordPress Step by Step. When i upload the theme in WordPress then Error show
The link you followed has expired. Please try again.
Hi Amirwasif,
Please read our documentation https://docs.theme-sky.com/gostore/
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ . Our support team will help you.
Best regards,
When I upload child theme then uploading successfully but when I upload main Theme them error show : (The link you followed has expired. Please try again.)
Plz Give me a complete solution…......Thanks
Hi Amirwasif,
There may be a problem with your maximum upload size. Please read this article https://skygroup.ticksy.com/article/15703 and try increasing it.
If you still can not upload the theme, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hi author,
I am making a book store out of your GoStore theme where I need
1. “Publisher” instead of the word “Brands” 2. “ISBN” instead of “SKU” 3. lastly, I want to add a product meta section as “Author Name”
is it possible ? Thanks in advance!
Hi digitalsquadbelda,
Please open a ticket here https://skygroup.ticksy.com/ , give us your website information and more details. Our support team will help you.
Have a nice day!
Hi Team, Finally I managed to install by skipping more of the contents. Steps I followed: 1) Downloaded – All Files and Documentation 2) Tried to Unzip – its not letting me unless I skip more of the contents.. 3) Finally, I selected GoStore (main) theme, then selected Child Theme and lastly, imported Demo contents.
I am just struggling to add heading under MegaMenu which I am unable to. I can add product and it shows in the list but unable to add Heading in one of the Vertical Menu sub heading.. Hope you can help me with that.
Its works fine now but not sure what was in the missing contents. Again I tried to unzip and still get the same error.
This theme is really beautiful and what I was expected..Really Great Work Guys and Keep it Up..
I love to give 5 star to this theme and your team.
Hi akbaralikhan786,
Thank you for your compliments! 
Please open a ticket here https://skygroup.ticksy.com/ , give us your website information and more details. Our support team will help you.
Have a nice day!
hi, i keep gettint this error when trying to use the GoStore Importer “Reason: http_request_failed – cURL error 60: Peer’s Certificate issuer is not recognized..”
i must add that i have a RapidSSL Certificate linked to my domaine
Hi Metalleuxx,
It seem that there is a problem with your SSL Certificate. Please try contacting SSL provider and ask them check it for you.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/
Best regards,
looks PRETTY NICE!
Thank you for your compliment!
Another Issue, After Customization when I try to go back and its not letting me and keep getting this error:
The link you followed has expired.
Please try again.
Guys, I have been using WP themes for long time and I never experienced this kind of a situation at the beginning of installation.
Hi Akbar,
Please check your maximum upload size. It may be small. Please read this article https://skygroup.ticksy.com/article/15703 and increase it.
If you still can not install the theme, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hi There, I just purchased this GoStore theme. When I try to install, getting this error: The package could not be installed. The theme is missing the style.css stylesheet.
Can you please advise and does this have demo contents as well.
Hope to hear from you soon.
Kind Regards Akbar
Hi Akbar,
Because you installed the package which is not the installable package. Your package contains documentation, license, .... You need to extract your package and install the gostore.zip file. Please read our documentation https://docs.theme-sky.com/gostore/#installation
About demo content, please also read our documentation https://docs.theme-sky.com/gostore/#demo-content
Best regards,
Hi taiwannew,
I have replied it to you. Please check it again.
Best regards,
Hello,
Really nice theme, I like it!
How can I change filters on shop? Thank you
Hi frankadm,
Please watch our tutorial video https://www.youtube.com/watch?v=qovuNr2NdAE&list=PLbyF_EROfxJRsI60FJB936aJlMOaJx4fI&index=6
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team is always ready to help you.
Have a nice day!
Good luck!
Hi MPIthemes,
Thank you very much 
Great Work, Congratulations GLWS
Thank you very much
Congratulation, best of luck with sales
Thank you very much
Does it support Dokan with GoStore?
Hi davidliu0909,
Yes, GoStore supports Dokan.
Best regards,
Congratulations! Nice Work, GLWS
Thank you
Nice work, GLWS
Thank you very much
Hi, very good job! Question about “Shop by category” menu. The menu is fitted only for 9 items?
Hi tanakasi,
It is menu. So it is not limited. You can add more if you want.
Best regards,
