65 comments found.
same case when istalling demo content, The execution failed. Please check error.log
there’s a limitation on my hosting provider, they provide maximum 5000 only for max_input_vars
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Deae Xpeed Studio, I would like to purchase Politono. My Clients requested black background (main body), is it possible to change the background color (default to black)? regards
You can make background black. But you need to font color to white as well.
Regards
Thank s you Xpeed
I am about to buy your theme but I am worried about the complains in the comment section. Have you been able to resolve the issues raised or I am likely to encounter them?
We don’t have any issue right now with our theme.. our theme compatible with latest version of elementor and everything work fine without any issue.
Also If you need any help.. you can contact our support team so we can help you about this.
Regards
My site just broke due to the Politono Essentials plug-in, and it seems as though support is down as well. Please help!!!
*Version: 1.9 (01-27-2021) *Elementor new version compatibility. Please update the theme as well Essential plugin
Update the Theme as well as Essential plugin.
If you need more help open a support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Bought your theme, developed my website fully, today i went live with the site and everything just broke, all my content is missing. Its sad that i have to take my website down after all this time.Some content disappeared etc
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I need help immediately. I already submitted a ticket too. WP social plugin is not installing and neither is the demo!! I need this site up within 20 hours from now so I need this resolved right away.
Our team already replied your ticket.
Regards
Shitty theme. All is different when u import the theme. A lot of info is missing, and u cant even edit with elementor. DO NO BUY IT
Hi
What do you mean by all is different? Have you contacted our support team about this issue?
Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/Thanks!
Item and plugins installed very fast and looks OK but can’t install Demo on 1.8 and 1.9. Tried on many different servers but nothing.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi, What’s new in version 1.9?
Having issues with the two external source plugins and support site says you’re under site maintenance. Please advise as to how to proceed.
Hi
Our server was under maintenance due to a server upgrade.
You can check now.
I like this theme but I need Shop page. Do you plan to add Shop page soon?
Hello html version of the theme available? good work
Sorry we have only WordPress version.
Regards
why my elementor doesn’t work? ican’t edit my page
Hi Please increase your server PHP details. If you don’t have an idea about it contact your hosting provider. They will do this for you.
Php version 7.2 or higher
upload_max_filesize = 128M
max_input_time = -1
post_max_size = 128M
max_input_vars = 8000
max_execution_time = 500
Memory limit = 512
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Its a good theme, but i have some issues with the blog page. The header and footer are messed up, not showing how i styled it. thank you in advance.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Error – 403 – rest_cookie_invalid_nonce Cookie nonce is invalid
When I try to login to my support account. And the email reply didn’t address my main issue.
I need to also know how to remove the overlay on the header image now. I turned it off in customize and it’s still active.
Hi
Please contact our support team again. They will help you about this.
Regards
I have purchased this theme, but my donation module is not working perfectly, like if I am enabling custom option from Wp fund raising, then its not working when I am deactivating poltiono theme then wp fund raising plugin is working.
kindly fix that,
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi there! Pre-sale question… does the theme come with Photoshop files of the homepage so we can show the client what the homepage will look like before building it with his logo, colors, photos, etc?
Hi
Sorry WordPress themes don’t have any PSD file. But you can take screenshot and share this with your client.
Regards
Hi, how can we change banner image of pages like volunteer, about, contact etc?
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I just bought the logo and started editing after installing demo content but when i tried to change the logo from customizer, it is not working. Please hlep me fix this, it’s urgent
Hi
Logo added with elementsKit header builder.
https://m.youtube.com/watch?v=FCHHAM2Px9gIf you need more help, Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/ Thanks!
I cant change the header logo. I followed instructions on setup doc.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
