450 comments found.
As it is possible that I read so many complaints in a couple of days, I am trying to install the demo, it stays there waiting for hours and hours I thought it was a server problem but I see the complaints. I am sorry to see you bought this item.
Some time takes time since lot of images need to upload. It will be work don’t worry. Thanks
I’m trying to import the demo, it stays in the Importing Content gear. Please fix that problem.
Take time for images upload. If you facing problem still share your site URL with access we will check it.
I attach the link, from there he does not spend hours and reinstalls the theme again, the plugins nothing at all totally disappointed in this theme.https://ibb.co/tXWVBx1
this is another error after waiting a long time this message appears https://ibb.co/4JQFpMG
Hello. i made all the things correctly but i can not import demo data even i wait 1 hour too. my php is 7.4 upload limit 128m memory limit 265m execution time 3000 poxt max size 128m and still waiting please help me
Hi, send mail to our support with your site URL and access to our support mail we will check it.
i sent an e mail what you want. please check your e mail
Yes, we will check now. Thanks
La verdad terrible toda esta situación presentada entre learnpress y educavo, un montón de actualizaciones y ninguna resuelve nada. Estoy cansado de todo esto, mis estudiantes, con justa razón, están molestos y pidiendo la devolución de su dinero, he perdido mucho tiempo con cada nuevo problema que se presenta.
Renuncio tanto al tema como al plugin y exijo la devolución de mi dinero!!!
Hi, this is not theme issue sir. All coming from learnpress plugin. We will look what we can. Thanks
None of the purchase buttons work. https://redteamsecuritytraining.com/training/social-engineering-expert/
We will update theme tomorrow and it will be fixed your issue. Thanks
Hola!
He seguido las indicaciones para corregir el inicio de sesión de los estudiantes, pero ahora no me muestra el formulario de inicio de sesión, sino sale directamente lo siguiente:
https://snipboard.io/fl9Qen.jpgPor favor necesito solución urgente tengo mi plataforma estancada por esto y estoy quedando muy mal con mis alumnos.
Already sent a mail, a lot of errors. hope response is fast cause our web in under maintenance…
We will check and update you.
Hi guys. I’ve wrote you two times by now, and didn’t receive any answer. I would like to upload your elearning demo on my domain, arids (dot) org . At first, I had the previous version of the theme and received a 503 error, which I believe comes one of the plugins used. I’ve deleted the old version from the server and installed the newest version. At this time, I’m waiting for hours for the demo to upload an nothing happens. I need to fix this. I appreciate your theme very much and I want to use it, but I’m having this issue here and I’m hoping you will help me out. Also, I did not installed the child theme zip on the server. What do you think the problem is?
Hi, please check theme requirements section from documentation. Then update those settings from hosting and try again to import
Hi again. I’ve done everything the theme required, no doubt about it. Php is at its latest version and allows maximum upload. I’ve tried again after making the changes, I’ve installed all the plugins required and when clicking on install demo, it just performed some tasks for about 3 hours. It shouldn’t take so long, I guess. I need some help, please. Also, I saw that the header from your active demo, from themeforest, has its pictures removed or something. I really need your help, because I don’t really know what I’ve bought, after all. The demo installation should have been a piece of cake, but I’m stuck “in progress” for a while. What solution do you have?
Send mail to our support with your site URL and access we will check it.
Updated to 2.7 but still showing incompatible with LP 4.0. Curriculum on the course page does not function at all.
Share your site URL with access we will check it. Send it to our support mail.
Hola. El tema me está dando demasiados errores en los últimos días, ahora mis alumnos van a iniciar sesión y les sale este mensaje: “el perfil de este usuario no es público”
Dejo captura de pantalla https://snipboard.io/z3OnNg.jpg
Por favor corregir estos problemas, porque estoy teniendo problemas con estudiantes
Gracias
We will check and update it at again after fix
Hola!
Sigue apareciendo este mensaje tras la actualización de LearnPress Hay una nueva actualización de LearnPress. Necesitas actualizar tu tema (Educavo) para evitar archivos de plantilla obsoletos.
Y además, no se despliegan las lecciones al ingresar a los cursos:
Pronta solución, por favor
Hi, We will fix it and update theme soon. Thanks for notice.
Cordial saludo, acabo de instalar la nueva actualización de educavo, pero los problemas persisten al iniciar sesión mis alumnos. Adjunto captura de pantalla
https://snipboard.io/syCXI4.jpgWe will check direct your site and fixed it tomorrow
Hi! I’m having troubles with my courses page (https://www.cienciasdeldeporteysalud.com/cursos/), the first thing is that the courses aren’t shown (is shown a kind of entries page in his place) and in the banner appears a php closing tag (?>). Please help me to fix these issues. Thank u.
Hi, Share your site admin access to our support mail. We will check it. Thanks
I think this is the 3rd time I am writing this to you guys, but no one is reposnding and I still have 4 months left to get support, but I don’t know why you guys are not responding to my mail. I have updated Learnpress plugin and since then my single course page layout has been changed, specially it’s sidebar. here is the link “https://sitedemo.kreativideas.com/jbv/courses/art-and-craft/”. please guys mail me the solution on info@kreativideas.com. I am really realy unhappy with your support guys.
Sorry sir for late response. We had a holiday. We back back to work and we will check it today and update you. Thanks
Hello, first of all, thank you so much for NOT supporting me. waited 13 days for you response and then solved my problem myself. Anyway I am facing one more issue, In tab widget I am trying to call “courses” section through the shortcodes. Shortcodes are working only in 1st tab and not in second tab, same thing is happening with taggle widget and accordion widget also. See https://sitedemo.kreativideas.com/jbv/about-courses/ and scroll down to “Current Courses” section. help with this atleast.
We have access we will check it and update you. Thanks
Fixed your issue. Please check. Thanks
unfortunatly it not fixed, if you see carefully, I have added 3 boxes in “Offline courses” tab.
Plz go to "RS Element -> Offline Curses" tab and check. But on web page I can see only 1 box. Fix this pleaseWe will check it and update you. Thanks
Hi, Please check now. Thanks
Thank you so much. One more issue is there, If you see any single course page, call to action button on right side, bellow the sticky sidebar is disappeared, why? will you help me to add “Apply Now” button there? Thanks in advance
Please check now. Thanks
Thank you so much, can you type “Apply Now” there? instead of “More Info”? How can I change this button text in future?
We will check and update you details.
any update?
We will update today to tomorrow morning please
Its 11 days are passed, still waiting for your reply for the Q: ” can you type “Apply Now” on right side bar in single cource, instead of “More Info”? How can I change this button text in future?”
We will check it and update you soon
We have checked but from LearnPress has no settings to change this text. If we overwrite this text direct to plugin it will be change when update plugin. We will try to make a option for this and update it. Thanks
Hello support, In each single cources page, ther is a first tab is for “Lectures” on right side sticky bar. Now its vallue is “0”, How can I change its value or number from backend?
Also I noticed one thing in this theme, when I click on “Submit” button of contact form(its in footer, current students page and contact us page), it get refreshed/reload, why?
If you add lesson under course it will be auto change. You don’t have lesson now that’s why show it 0
Okay, Thank you. I want to arrange cources alphabetically. but there is no such option in widget to set ASC and DSC order. what should I do to arrange the order?
Currently it’s show only depend with date. We will add other options also. Thanks for notice.
Testimonials are screwed up in IOS mobile version in single cources page. Help
Share screenshots at ours Support mail. Thanks
Share URL where you use it? Thanks
how can i add a custom navbar under the header
You want to add custom menu item at header navbar?
.../wp-content/themes/educavo/ocdi/learndash/educavo-content-ld.xml! Reason: 404 – Not Found.
error when I imported learndash
No existe la carpeta ocdi
Hi, that’s your server issue. Server can’t read XML file talk your hosting to fix it.
You can not read it because it does not exist, I have attached an image where it is seen that it does not exist. It is also a problem that I see happens to many users.
Hi, file is exist we face this issue from some user before also. Share your site URL with access to our support mail and we will check it.
Hello, I am accessing from the server and by ftp and the folder “ocdi” does not exist. I attach an image to you: https://prnt.sc/12yo7yc
Okay we will check sir and update you tomorrow. Thanks
Hello, I sent the access data to support, have you seen them?
Okay we will check soon
Hola, han podido ver algo?
We are checking now. Please bear with us 1 more hours. Thanks
Al final no me dijeron nada pudieron ver algo? siguen investigando? Gracias.
We already import demo data and we sent mail also. http://www.formacioncapilar.com/ thanks
gracias, ¿cual era el problema?
One file was missing. We will fixed it next update. Thanks
gracias
Go to Settings -> Readings and select home page you can assign your desire home and save it. Thanks
Hola! El tema sigue sin mostrarme las lecciones de los cursos desde la última actualización de learnpress y educavo, ya les escribí pero no he recibido respuesta
We are at holiday. We will back next week and we will check issues. Thanks
Hi, i’m getting a notice from learnpress about outdated theme files that need replacing, the learnpress pages look out of style. Can you push an update to fix this?
Next week we will update the theme. Now we are on holiday. Please bear till next week. Thanks
Can the files for learnpress theme files be manually updated without affecting the site layout?
We will update learnpress files. So please wait 1week to get update
Hi any update on this, the course section on site curriculum are not clickable and persons are unable to take their course that they paid for and complaining.
We will update you tomorrow please
Not trying to be a bother, but my courses curriculum are still inaccessible any progress on this?
Did you send your site URL and access to our support? So we can check it properly.
The update provided broke the site layout and the dashboard, learnpress also has a new update 4.0.5 which goes back to saying the theme files are outdated. I’ve reverted back to a backup before the theme update and learnpress update.
Please update theme and learnpress also. It will be work sir.
Did that, cleared cache, switched browser and still showed the broken layout and lessons no longer came up on courses, wasn’t a style issue just wasn’t being listed. Disabled plugins, uninstalled and reinstalled. Since this is a live site, I will make a staging area to test out and report back the debug report.
Okay we will check and update again within 1 2 days
hi, can you reply me on this as my client keep on rushing me about the issue that i am asking
Hi, can u guide me on disable on the footer or header menu? Cause for mobile version, the footer looks not so good in term of arrangement, i would like to disable the footer
Currently no option from admin we will add it next version.
But as you can see the mobile layout is a bit run out of track, can anyone help me with it, its not user friendly at all? Anyway to hide it or how?
I can create the footer all by myself if u can disable it?
Okay I will give you CSS code to hide or direct add code for your site. Thanks
ok, thanks a lot!
please share to me here or email me ya, thanks a lot
Footer disable now at mobile. Thanks
hey, I just installed the theme manually, but there is something wrong since the beginning! the theme won’t apply on learnpress pages!
https://www.art.iyarten.com/lp-courses/another thing! seems like there are an outdated files that keeps learnpress out of control in my website!
Go to Learnpress settings where you can assign course page.
so assigning course page customized by me with Elementor is ok, but what about the actual courses?!!!
Sir, there is a problem here! https://www.art.iyarten.com/courses/sample-course-2/and I already setup another wordpress with the theme and imported the demo file! just to check if I’m doing something wrong and the theme will apply on Learnpress content..
the problem is still there.. please check the link of the demo files: http://art.iyarten.com/Files/wordpress/courses/artificial-intelligence-fundamental-startup-learn/Lessons can’t be open too..! all the RTL features in learnpress almost going wrong! please look into it, it’s getting on my nerves
If you use default archive page for course you can use elementor. But if want to use any pages using our course grid you can do it using elementor.
Hi, can you guide me a method to hide the header and the footer of the theme?
