360 comments found.
Where we can download the latest version of layer slider ?
Where we can download the latest version of layer slider ?
Hello, will there be an update for the latest WordPress version?
Hello, apologies if this is a duplicate as I also submitted a support request but I was wondering if it is possible to use the hamburger icon for mobile menu versus the minus sign you have now? My customers are finding it difficult to find on the mobile as it is not as intuitive. Thank You.
Hi there, we’ve released an update today which should resolve this. Just follow the theme update guide: https://www.commercegurus.com/docs/themeforest/updating-themeforest-themes/
Hello,
It seems theme hasn’t been updated for 6 months now, so I was wondering if you are going to keep updating these theme so it stays compatible with new version of WP and other plugins? Also, since you haven’t released any updated for such a long time, what happens to premium plugins that came in a bundle with a theme? How will I be able to update them?
Hi, we’ve released an update today actually 
Re: LayerSlider and WP Bakery updates – We need a bit of time to test them fully before including new releases of these in a theme update. The latest 1.7.8 version of the theme does include updates for both of these plugins now.
Hi, this user account isn’t a registered buyer of the theme. The user who purchased would need to log in and send a message via the ‘Support’ tab at the top. They would also need to be within an active support period (6 months after purchase or renewal). Thanks.
Would I be able to create a new option for fonts in the typography section? I want to keep most of the settings but have them be adjusted for mobile only elements, so having another text option to choose from in my text elements would be great. Right now the line height is far too large when viewing in mobile but if I adjust that setting in the typography section for paragraph it will adjust it on desktop too.
I have 2 of the same exact text elements on a page I’m working on. One has all of the device views unchecked except for mobile for the responsive options, the other has them all checked except for mobile. I figured I could just adjust the type option in each and one would view as normal on desktop but the other would view with the new style typography option on mobile. Is that possible?
Hi, The mobile menu has stopped showing up. Has this been caused by the wordpress upgrades?
Can you submit a ticket via the ‘support’ tab at the top of this page. Include a link to your site.
Hello! I have a hard time with adding a caption to image into the text on a page. According to demo, your text images have captions on the bottom (black background color, white text color), but if I add an image, it has no caption or it has caption on the top with no black background. I’m talking about an element, that has ‘vc_figure-caption’ css-style. It does not appear on my pages. Please, help to fix it!
There is an option in WPBakery to add a caption when you edit an image: https://pasteboard.co/JFW3nyF.png
The caption can be added in the Media area of WordPress when you edit an image. https://pasteboard.co/JFW42ll.png
FYI – Your support period expired in 2018 – 2 years ago. For any future support can you update this first, thanks.
Thank you very much! It works. As to updating the support, I’ll keep it on mind.
Hi. When working on WordPress 5.6, the fixed menu does not come out.
Hi, can you update to the newly released version 1.7.7. Update guide: https://www.commercegurus.com/docs/general/updating-themeforest-themes/
You are the best!!!
Hi. When testing WordPress 5.6-RC2-49734, the fixed menu disappeared. Can you see what the reason is? What needs to be corrected in the code? (jQuery 3.5.1, Migrate 3.3.2)
Hi. I haven’t heard of any issue like that. It has been tested in WP 5.6.
Your support period has expired – you’d need to renew that first within the ‘Downloads’ section of your account and then submit a private ticket via the ‘Support’ tab at the top of this page.
Hi. When will the jquery libraries be updated? (jquery 3.5.1 LATEST)
I cannot specify the number of columns in the footer below the site
Which files were affected by the latest update?
Hi! Which MEGA MENU plugin is better to use with the theme?
Where are the plugin files located? I need to manually upload and install LayerSlider WP and WPBakery. The only plugin I can find is: factory/inc/plugins/commercegurus-toolkit.zip. That is the only file in the plugins folder.
Hi, you can find the plugin zip references in the theme’s functions.php file.
Hello, How long I can get updates for this theme?
Every single theme on ThemeForest is the same. Support for 6 months. Lifetime updates.
Hello, I am really interested to buy this theme but i have a question before ? Is this theme compatible with WPML plugin for multilingual. Waiting for your answer thanks.
Hi, yes it is.
hello dear, what’s the size of the home slider photos ?
Hi, they’re 1200px x 500px.
Note your theme support period expired on 16/10/2018 – nearly 2 years ago. For any future support requests you’d need to update this first, cheers.
can i read online documentation without purchase. actually i want to check first documentation.
