12798 comments found.
Hi. If I have the demo am I limited to just those five listings? How do you know it’s a demo? I am asking because a guy sold me a website is claiming he made the website . I am trying to determine if it’s a demo or not. Your input will help so much!
Hi
By demo we refer to the demo content, sample content that is loaded to your website to get started. The product itself does not have any limitations or trial period
Other than the 5 listing that you see in the demo can I add more to it in the demo or do I have to purchase to access that demo?
There is no limit to listings that you add. If the theme is installed, that means you have the full version already, there’s no trial or demo version of our theme. Demo content does not mean demo version of the software. It means the full software with some demo posts and settings as example to show you how to use the theme
Ask the person who made it for the purchase key. If he doesn’t have one, you have no guarantee that the theme is not downloaded illegally and could possible have malware in it.
Can you tell me in lames term how to add a new listing step by step? I am asking because I read, watched youtube, etc. I have followed those easy steps and it will not let me add more listings for customer’s or clients can use. Which I believe has something to do with the guy It from. I am also asking so I know for sure it’s not me.
There are two ways to add listings, front-end and back-end.
Back-end: WP-admin > listings > add new
Front-end: Through your add listing page.
If you haven’t created the add listing page, you have to create it before you can submit from front-end.
Please use helpdesk.27collective.net if you have further questions
Hello, please check this topic https://helpdesk.27collective.net/questions/question/w3-total-cache-cache-not-deleted/ (unfortunately our support has expireda a day ago but this is quite important not just for me but for tens of thousands users of W3 Total Cache). And this topic here https://wordpress.org/support/topic/page-cache-not-cleared/#post-14541713
In general I am sure that you should be able make some fix or cooperate with the dev of W3 TC so their plugin works correctly with your them globally and not with other manual solutions which are not working correctly in general and must be applid to many settings and options.
Thank you.
Hi
Please use this snippet to apply the change they suggest to listing post type
add_filter( 'w3tc_flushable_post', function( $flushable, $post, $module ) {
if ( $post->post_type === 'job_listing' ) {
return true;
}
return $flushable;
}, 100, 3 );
https://docs.mylistingtheme.com/article/how-to-use-a-code-snippet/
Is it possible to add a name to event days? Example:
Rock Festival – August 1-3
August 1st – Pink Floyd August 2nd – Metallica August 3 – Muse
If this is not possible, here is a suggestion for a future update. Nice theme!
Hi
That’s not possible unfortunately. Thanks for the suggestion
Hi,
I get this error when i try to install MyListing.
http://prntscr.com/152m0i2(Debug is on) It seems like some problems with ACF. I can’t get into back-end to change anything.
What do i do? 
Best regards,
I can deactivate ACF from FTP, which grants me access to the site. But as soon as i activate ACF, the site gets a ‘fatal error’.
Hi! Can’t find where to translate email notification subject texts for user. For example “New message received for A to B on ‘listing X’”. I have translated the actual message with loco, but this is the email’s subject that needs translating too. TIA
Hi
Can you try editing the translation again, press “Sync” button first, then search for “New message received” and make sure a translation is added
Hello. It seems that for the customers/vendors, the page www.example.com//my-account/my-listings/ doesn’t seem to open. Only the site icon loading image loads..and then nothing happens.
Please see screenshot here:
https://ibb.co/s37gK6Z (this is vendor login) https://ibb.co/59t4TW4 (for the vendor this page never loads…however for system admin it loads without any issue) https://ibb.co/bN6kjKK (chrome dev console log) https://ibb.co/5jP0VXj (chrome dev console log)Can you please guide what I’m doing wrong? I have cleared the cache (i’m using WP-Optimize alongside CloudFlare). I tried opening the page in incognito, tried opening the page in mobile…but it’s the same site icon screen that keeps on showing…the page *//my-account/my-listings/ never seem to load.
Everything else seem to work flawlessly. Please help. 
Hi
Please try disabling all plugins unrelated to the theme aswell as child theme. If the issue is fixed proceed to enable them one by one to find what’s causing it. If that does not work, please share admin access and FTP access on helpdesk.27collective.net
I’m not able to translate the fields “upcoming dates”, “event starts in”, etc…
Hi
I think you mean the blocks not the fields as there’s no fields with those names.
Edit listing type > single page > content and tabs > click on first tab > click on the upcoming dates block and event stars block and change the label
Very NICE support!
Hi, it’s me again. How do I translate the search bar on the home page? I want to translate the terms “Show events from” “Where to look?” “Any day” “This Week”
I didn’t get it through the element or through LOCO TRANSLATE
I managed to find where to translate my previous question. But I can’t anywhere translate the “You May Also Be Interested In” field on the similar list page.
Using loco translate under loco > themes > mylisting > create/edit translation > press sync and search for that sentence
Hi, how do I change the name from LISTING to LISTA? Example:
https://prestoconcursos.com/listing/prefeitura-valentim-gentil/I want to change to:
https://prestoconcursos.com/LISTA/prefeitura-valentim-gentil/Hi
WP-admin > settings > permalinks > listing base
Nice support!
hey, I’ve been locked out of the support/document site. Username/email and password are correct but attempted to reset anyway however no reset link is being sent. I also tried to re-register but couldn’t. Thanks
Hi
Can you confirm the reset email is not in the spam folder either?
Not in spam folder either. Same user name as on here.
I have manually sent it now, please check
thank you
Hi again, I’ve still not received a reset link so I’ve emailed arian@27collective.net – not sure if you’ve had a chance to reply. If you have, I haven’t received anything. I’ve checked my mail account and it’s working as expected with emails arriving and sending with no issues. The only thing I could think of that is causing me to not receive anything from you guys is my mail server flagging your emails and blocking them.
So I was correct, my mail server was blocking you guys. Changed security setting and managed to reset and login. Thanks for all your help
Glad you solved it
Hey guys, loving the theme so far. There are a couple of ‘compare’ tickets and I’m curious is there a priority/demand feature list? I’m keen to have compare listing feature too. Cheers.
Hi
Thanks for the feedback. There’s no public feature request list available
Hi. I use MyListing on an OpenLiteSpeed serve with the litespeed cache. I’m having ‘Error Connecting To The Database’ issues multiple times ever since I’ve used the theme.
I went on to check my OLS webserver logs and found the following:
10669 [STDERR] PHP Fatal error: Uncaught Error: Call to a member function get_slug() on null in /var/www/html/wp-content/themes/my-listing/includes/controllers/dashboard-listings-controller.php:219
Stack trace: #0 /var/www/html/wp-content/themes/my-listing/includes/controllers/base-controller.php(63): MyListing\Controllers\Dashboard_Listings_Controller->display_pending_payment_actions() #1 /var/www/html/wp-includes/class-wp-hook.php(292): MyListing\Controllers\Base_Controller->MyListing\Controllers\{closure}() #2 /var/www/html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters() #3 /var/www/html/wp-includes/plugin.php(484): WP_Hook->do_action() #4 /var/www/html/wp-content/themes/my-listing/templates/dashboard/my-listings.php(117): do_action() #5 /var/www/html/wp-content/themes/my-listing/includes/util.php(51): require(’/var/www/html/w…’) #6 /var/www/html/wp-content/themes/my-listing/includes/controllers/dashboard-listings-controller.php(108): mylisting_locate_template() #7 /var/www/html/wp-content/themes/my-listing/includes/contro in /var/www/html/wp-content/themes/my-listing/includes/controllers/dashboard-listings-controller.php on line 219
Can you please guide me what/where the problem lies? This error happened once I approved a test listing (i did pay by cash) and clicked the ‘My listings’ on the menu of the frontend.
Sometimes this error occurs out of nowhere.
Hi
Please try the following:
- Make sure you are using latest theme version 2.6.7
- Make sure you are using latest wordpress version
- Make sure you are using latest Elementor, Woocommerce plugin versions
If the issue persists:
- Disable all 3rd party plugins unrelated to the theme temporarily
- Disable child theme if you are using one
If the issue still persists
Share site URL/admin access and FTP access on
helpdesk.27collective.net
Thank you. I’ll try them all. But it’s hard to pin-point the problem because the error seems to happen randomly. Cheers!
PRE-SALE question. Is there a way to disable links in the Rich Text Editor in the Description. I think, listers will abuse this and it would be good if one can offer premium for website links. not on the description.
Snapshot here: https://prnt.sc/14t31mn
Thank you.
Hi
You can switch to a “Textarea” instead of “Wp editor”
It would be interesting if users could write their own posts like news that are displayed on the directory as well as on their profile
Hi
Users can post listings only. If you would like to make a listing type named “Posts” and allow users to post listings of that type, you could do that.
Hello there,
Is there a restriction on the booking, for example the user can only book either weekends or weekdays or full week. The user cannot book a single night, only one of these options
There is no booking feature that we advertise..
Hello First really nice work!
I have a question, is it possible to sending email notification based on postcode?
More explanation:
We want to build a system for window cleaning services. Companies register and provide a zip code where they have services.
Users can post a job description is sent to all company within that postcode. The companies in the same postcode area received the job and can accept it or rejected, and the first person who accept get the job and customer’s contact details to make further arrangements with the customer.
Thank you
Hi
Unfortunately that is not available. Will require some custom development
Is it possible to clone an event? This will make it easier to edit.
Hi
You can using this plugin https://wordpress.org/plugins/duplicate-wp-page-post/Hi, how much would it cost to develop click to reveal phone number tracking system for this theme and display this on the business owners dashboard? e.g. +64 272 767… (when this is phone number is clicked the full phone number is shown) On the business owners dashboard the following is shown: 5 phone enquiries.
Thank you
Hi
Please post here https://customizations.mylistingtheme.com/I have created a 2nd listing type and on a new page have used the explore widget to show listings in this new listing type. I have selected both the new listing type but the explore widget is still showing both listing types. In the screenshot I sent, the first 3 listings are from a different listing type and the second 3 are all from the new listing type.
https://www.dropbox.com/s/9iepwcp36fzxxmr/Screen%20Shot%202021-06-07%20at%2010.16.10%20AM.png?dl=0How do I get it to show only the listings from the new listing type that I created?
Nevermind, I found the issue. I had Global Listing Type turned on for both Listing Types, once I turned that off it fixed my issue.
great theme! one issue, the custom filed i setup not showing up. what could be the reason?
thanks a lot!
Hi
You have to configure where those fields will show under listing type > single page https://docs.mylistingtheme.com/category/listing-types/yes. the custom fields are not showing on the “event” page for some reason. what t could be?
Have you configured where will they show on listing page? Share screenshots so we can check your configuration
i think i got it. thanks alot!
is there a way to fold and unfold the tabs in the event?
Can you clarify?
pre-sales question. can i make a widged autocomplite search by region so api is only used for listing and detecting device mobile phone location. is there a tutorial?
???
Hi
Every dropdown which has 10+ options will have a search option to quickly find an individual term, in this case a region
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