58 comments found.
Hello, i ‘ve installed your theme but i don’t have any pictures i replace the json code and index but nothing changed…
i want your pictures like i bought
We didn’t provide images according to ThemeForest policy. If you need images then please contact our support team they will provide images. Support link:
Pre-purchase questions: I need to see example for adding product. I need to add a diamond with some options: Size, color, clearing and 2 more. I need the price and the pircture to be updated for every choose. I need to add more things to the product page- how can I try it before buying?
Also- can I delete the brown rounding diamond icon in every click (between pages)?
Hello,
Thank you for contacting us. You can try it before purchase from this link: https://shopdemo.hasthemes.com/corano/#theme-install And yes, you and delete the brown rounding diamond icon in every click.
Thanks.
Pre-purchase questions… Can I customize the navigation header background colour?
Yes, you can customize the navigation header background colour.
dear is it RTL compatible?
Yes, it’s compatible with RTL. You can check out our RTL demo – https://corano-demo.myshopify.com/?preview_theme_id=120460181582
Hi,
I am interested in your theme and I would like to ask you about several technical features related to the theme.
My client would need the price conversion from $ to TWD and would like when the price is converted to be fixed and without decimals, because the automatical conversion that depends on the currency fluctuations would affect his business, so he wants to keep the price fixed in TWD.
Another question is if the theme supports multilanguage because we want to store to be both in English and Traditional Chinese and we would use langify app for translation. Is your theme compatible with langify app?
This is bit of urgent information so if you could reply prompt I would much appreciate it.
Looking forward to hearing from you soon.
Kind regards,
Tamara
Hello,
Thank you for your interest. This theme is suitable for all Shopify store-supported currencies. Shopify store support TWD currency. And it’s compatible with the Langify app for translation.
You can trail this theme before purchasing. Install the theme from this link on a trial basis – https://shopdemo.hasthemes.com/corano/#theme-installThanks.
Hello, when I click this link it takes me to page with 500 error. Could you please send me a proper link?
Please, check this link again. It’s working perfectly.
I just bought the Corano theme, and the store has just started to renovate. Why is the loading speed very slow?
Thank you very much for purchasing our theme. We already replied to your email. We can assure you that our theme is quite fast.
Hello. Can you advise if the “Click here to be notified by email when this product becomes available.” can be customized so that the message includes the SKU? Thank you.
Yes! It’s possible for this, but there is some coding involved. Please contact our support team, and they will be happy to help you out! Support link: https://hasthemes.com/contact-us/
If I buy it, will it always be with me? Or 6 months or what please answer
Thank you for contacting us. It’s for a lifetime. The only support system included 6 months, but you can extend it.
Hi why your banners and sections are not mobile responsive? there is no option for separate mobile banners! need help
Hello,
Thanks a lot for reaching out!
Sorry for the inconvenience you had.
We have checked our theme thoroughly but didn’t find any responsive issue in the theme.
Actually, there is no option to set separate banners for mobile devices, but don’t worry about that.
We’ll assist you with this to make sure all the banners and sections from your store are fully responsive.
Would you please create a ticket on our support website https://hasthemes.com/contact-us/
Kindest regards, HasTech
I love the design of the theme but it seems to load very slowly
Our updated version speed is very good. What tools/websites did you use to check the speed?
Hi! Tell me how to change homepages ?
SOS. I need support some matters, but I created ticket more than one day ago, but noone suppport me
We replied to your support ticket. Please check.
If I import products from dropshipping app, are they automatically fulfil all variants such as colors, sizes
Yes, it will automatically fulfill all variants.
A pre-buy question: I have never used any themes, so I don’t know anything about it. I’m building a store in shopify, so I want to buy a theme to make it pro. I wonder if I change theme, all menu list and products will kept as origin and transfered to the new one?
Don’t worry! If you use a new theme, it will not affect the menu list and the product.
Good day! I wrote to technical support. Already 2 times in the last 3 days! When will the answer be ?! Thank you.
We can’t find a ticket that we don’t reply to! Please, send your ticket ID.
Добрый день! Написал в техподдержку. Уже 2 раза за последние 3 дня! Когда будет ответ?! спасибо.
Good day! I wrote to technical support. Already 2 times in the last 3 days! When will the answer be ?! Thank you.
We can’t find a ticket that we don’t reply to! Please, send your ticket ID.
After purchasing this theme can i use this theme in multiple store or only in one store
There are two types of licenses for theme purchase – https://prnt.sc/12gwkut. Please, follow this link for details – https://themeforest.net/licenses/standard
Très bon support, même plus d’un an après l’achat! Je recommande ! Encore merci pour votre réactivité.
Thank you for your feedback.
For your kind information, this one is a Shopify theme, not a WooCommerce one. Therefore, it doesn’t support WooCommerce plugin. This theme is for use in Shopify platform only. However, you can use various Shopify apps for additional functionalities, in stead of WooCommerce plugins. Thanks.
How do I enable a different home header (home 2)?
Hello, please follow this URL if you want your site to look like demo 2. https://forums.hasthemes.com/s/topic/how-can-i-make-the-site-which-looks-like-the-demo/
Or you can contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
Hello, how to update the theme in shopify without losing the changes?
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
