Hello there,

Thank you for your interest in our theme. A theme plays a very small role. It only styles the output generated by WooCommerce. It does not make any DB calls. All data and content are fetched by WooCommerce itself.

Having said that Google PageSpeed or GTMetrix is not a measure of speed but a measure of factors that could affect speed. A website can have a low rating and be very fast. Here is an explanation about it in detail: https://wp-rocket.me/blog/the-truth-about-google-pagespeed-insights/ and this: https://docs.wp-rocket.me/article/85-google-page-speed-grade-does-not-improve

Here is the correct way to measure speed: https://wp-rocket.me/blog/correctly-measure-websites-page-load-time/

Here is our theme’s speed from pingdom: https://drive.google.com/file/d/1731cJifsJ7qhz-qkBlBKLolFFlYOIR3P/view?usp=sharing

As you can see our theme loads under 3s even with so many images.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Does your theme has got a rating-plugin so users can rate movies?

Yes, there is a review feature available for Movies and TV Shows but not for videos. Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for getting back. Our theme is not compatible with WooCommerce out of the box and it may require additional tweaking.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Can you please clarify which widget you are referring to?

Yes, our theme has a frontend upload feature. I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.

Kindest Regards, Ibrahim

I emailed your support yesterday & wait for your answer…

Hello again,

Thank you for purchasing our theme and for reaching us. Our support response time is 1 business day. We’ve already sent you the trial details via email. Please do not hesitate to reach us if you have any questions related to our theme.

Kindest Regards, Ibrahim

Hello there,

Thank you for reaching us. Yes, we also have few other items on sale. Please check this out: https://themeforest.net/collections/10756254-mid-year-sale-2021

Kindest Regards, Ibrahim

ok my friend i will check

Hello there,

Thank you for your interest in our theme. You can use any embeddable video or self hosted video.

I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can disable “Share” feature and “Watch Later” using custom coding.

I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.

Kindest Regards, Ibrahim

Hello there,

Thank you for your interest in our theme. You can use any embeddable video or self hosted video in the movies.

I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for trying out our theme. Vodi does import images but it is assigned to what is used by Vodi theme. If you want additional information, then you’ll have to customize the TMDB importer according to your requirement.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Our theme uses “Persons” custom post types for cast and crew. You can use that post to customize each actor.

Yes, TMDB imports movies, TV Shows and Persons from TMDB API.

I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

I have already sent the application, I am waiting for your response. Thank you very much.

Hello there,

Thank you for purchasing our theme and for reaching us. Please email our support from here : https://themeforest.net/item/vodi-video-wordpress-theme-for-movies-tv-shows/23738703/support with this requirement. I’ll ask my colleague to look into this.

Kindest Regards, Ibrahim

ok i have sent a message throw support form please try to put answer solutions today I need to complete my site homepage today with styling thanks

Hello there,

Thank you for purchasing our theme and for reaching us. Yes, you can set any type of image for the episodes. Are you facing any difficulties in that? Please let us know.

Kindest Regards, Ibrahim

Hi Please read my question again.

I want the Episode & Tv Show images to also be Portrait images. This is how i want it to look https://snipboard.io/L9Wblo.jpg At the moment Episode images & Tv Shows look like this https://snipboard.io/KV8TIe.jpg

Let me know.

Hello there,

Thank you for your clarification. Please add a portrait image to your TV shows and Episodes and then add this custom CSS to Appearance > Customize > Additional CSS:

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. A 404 error usually means that your permalinks are not properly configured. You can reset your permalinks from Settings > Permalinks, choose “Default” and “Save Changes”. This would re-generated your permalink for default settings and should solve most 404 errors.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. They are regular attributes that can be added to the movie or TV Show.

I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.

Kindest Regards, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The theme is a HTML5 theme. Can you please clarify what exactly you are looking for?

Kindest Regards, Ibrahim

Hello there,

Thank you for your interest in our theme. Our theme does not include this feature that you are referring to. However, you can use third-party plugins to achieve this feature.

Kindest Regards, Ibrahim

Hello there,

Thank you for your interest in our theme. Post view count is provided by a third-party plugin which you can disable.

As for post date, it needs to be hidden through custom coding only.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

is the third party plugin sold separately? And the part of post date…would i be able to hide it myself through the custom coding?

The third-party plugin that is used to count views is JetPack and can be disabled if not required. As for post date, if you are familiar with WordPress coding you should be able to achieve that. You can also reach out to our support and we’ll help with this requirement even though it is outside of our support scope.

Hello there,

Thank you for your interest in our theme. Our theme does not include any special player. It uses WordPress’s core embed feature. If your videos can be embedded in a normal WordPress post it can be embedded in our theme as well.

I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello again,

Thank you for reaching us. Please note our theme does not have any malicious code. It does not even have 1200 files. Its quality is checked and verified by Envato before approval.

Malicious code can be inserted into theme via backdoor. Here is a general explanation on how to find and remove a backdoor: https://www.getastra.com/blog/911/wordpress-backdoor-hack/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please note our response time to support queries is 1 business day. My support colleague have responded to your ticket. Please take a look and let us know if you have further questions or need additional help.

Kindest Regards, MadrasThemes

Hello Madras, Thank you for the response, I did get the email but I am being told about doing css work, I love this theme but is seems to have to do css code for almost anything that is not working correctly.

It seems that this theme is really built for coders/developers being that this is the case, in my opinion it would be a great for you or your team to create tutorials it would take a huge burden off of you always having to answer soo many of the same questions.

Even is it is css related if it is shown in a video it would be soo much easier for your average customer to understand.

These are simple things that you and your team can do that I truly think would make a lot more customers happy many of the questions in this feed could have simply been answered if you had a video tutorial on your theme because many of the same questions are asked over and over.

I will continue to try and work with this theme and reach out to support until all is working the way it should work.

Please take my suggestion into serious consideration.

Thank you kindly Madras

Sean

Hello Sean,

Thank you for your suggestions. I sincerely appreciate it.

Customisations are many levels. Simple ones are available through theme options and complicated ones through custom code.

While customisations are outside of support scope, we continuously improve our theme and customer experience with inputs from the user. We also try our best to provide custom code for custom requirements if it does not consume much time.

If you have specific requirement, please let us know through our support email and we’ll try our best to help.

Kindest Regards, MadrasThemes