1086 comments found.
Please how can I disable the loading bar at the top of the nav bar or change the color?
Hello,
We have added the option to disable the top loading bar in the latest update 2.0.2 (please make sure to update the theme and pixfort core plugin to this version), after updating the theme you can find this option in Theme Options > Page Transition > Disable top loading bar.
Concerning the color of the top loading bar, it’s the Primary Gradient color of the theme.
If you need further support, please contact us via the chat tool in your pixfort hub account and our team will be happy to help:
https://hub.pixfort.com/
Kind regards,
I’m interest with this theme. But, can you make this theme support or compatible with The Events Calendar Free/Pro?
Hello,
Thank you for your interest in Essentials theme 
We haven’t yet tested the Events Calendar plugin with the theme, however, we will try to do that in the future.
Let us know if you have any other questions!
Kind regards,
Hello. Are all the graphics included? What is their source?
Hello,
The source files of the graphics and mockups used in the theme demos are not included in the download file since their license doesn’t allow that, you need to get your own license in order to use them (the item package includes a file with links to resources used in theme demo).
Let us know if you have any other questions!
Kind regards,
Hello, I’m trying to install the theme and it says fails saying that the theme style.css style sheet is missing. Please assist?
Hello,
If you faced the error “Theme is missing the style.css stylesheet error” this means that you are uploading the main file downloaded from your themeforest account (which contains all files: theme, plugins, documentation,...), please make sure to extract the .zip file on your computer and then upload the file essentials.zip inside Theme folder.
For more information please check this article from envato website:
https://help.market.envato.com/hc/en-us/articles/202821510
For further support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
How do I resolve this error that occurs while importing block from Elementor template: The following error(s) occurred while processing the request. It seems that some files or configurations on your server are corrupted!
Hello,
Please make sure to update the Theme and pixfort core plugin to the latest version 2.0.2.
To enable updates for Essentials theme, you can check this article from our knowledge base:
https://essentials.pixfort.com/knowledge-base/how-to-update-essentials-theme/
For further support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
There is a countdown option for woocommerce? Can you send me the demo?
Hello,
Currently there is no specific countdown option for WooCommerce. You can check the Countdown element available directly in the supported page builders (Elementor and WPBakery):
https://essentials.pixfort.com/original/countdown/
Kind regards,
Will be a 4 collum shop for mobile? Woocommerce…
Hello,
Currently WooCommerce columns option is not available in mobile, however, we will try to add more WooCommerce options in future updates.
Kind regards,
Hello I want to buy this theme that you designed But I wonder, does it support the Arabic language? Or RTL ?
Hello,
Thank you for you interest in Essentials theme!
Currently RTL (Right to left layout, for example with Arabic language) is not available in Essentials, we might try to add it in the future.
Kind regards,
Hi, I have a few pre-sale questions about the theme “Essentials”.
1 – Does it include Backend and Frontend live editing with both page builders?
2 – Does it include Section parallax with both page builders?
3 – Shape builder, how does it work?
4 – Can I use it in a test (pre production maybe in different domain?) and production site domains? Production will be in one single domain.
5 – Does it include a Form builder or form element that works with both page builders? If not which form plugin do you recommend?
6 – Does it Include images in demos, the user can use on the site?
7 – Is the theme guaranteed to being developed and supported in the future?
8 – If I am not happy with the theme can I get a refund?
Thank you.
Another question:
9 – Will the theme work well in PHP 8 version? The latest!
Hello,
1. The theme comes with the default editors of each page builder (Backend and Frontend editor for WPBakery and Frontend editor for elementor).
2. WPBakery includes Section parallax, by default elementor doesn’t include it.
3. You can create dividers by selecting shape style, number of layers, colors and animations, you can check the Shape Builder presentation page from here:
https://essentials.pixfort.com/shape-builder
4. you can install and activate the theme on a domain for development stage, and before moving to your production domain, you just need to deactivate your license from the staging domain (WordPress Panel > Essentials Dashboard > Deactivate theme), and once you moved your website to the production domain, you can reactivate the license from Essentials Dashboard in your production WordPress dashboard.
You can install the theme on 1 domain and its subdomains/subdirectories using one license as long as they are related to the main website (the same company/business/product…), otherwise you will need a license for each subdomain/subdirectory website.
For more information you can check this article from our Knowledge base:
https://essentials.pixfort.com/knowledge-base/theme-license-details/
5. The theme comes with Contact form 7 plugin.
6. In the theme we are using free images from resources like Unsplash so it will be ok to reuse them, however, concerning the mockups and illustrations they are static images and their source files are not included in the download file since their license doesn’t allow that, you need to get your own license in order to use them.
7. The theme comes with 6 months support (or 12 months with extension) and we’re continually releasing new updates.
8. No, refunds can only be given in specific circumstances following Envato Market Policy, we recommend you to check the item before purchasing to see if it suits your needs.
9. Yes.
Kind regards,
Thanks so much for your reply. In relation to question #2: Is there an easy way(free) to add parallax to sections on elementor? Via additional Plugin or other?
You are welcome!
We didn’t test free external third party plugins for that purpose, you may check the available free Elementor add-on plugins depending on your needs.
Kind regards,
Hi, is there a way to disable sticky footer for tablet & mobile view? I only wanted it to be enabled for Desktop view. Thanks
Hello,
The sticky footer is disabled by default in the mobile screen sizes (The site mobile breakpoint can be customized from Theme options > Layout > Advanced).
For further support requests please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
What you meant by WPbakery + pixfort UI?
Hello,
The theme includes WPBakery page builder and we have added enhancements on top of its default user interface to improve the global user experience.
Let us know if you have any other questions
Kind regards,
Gorgeous theme!
I only exclusively use WPBakery…will I still be able to create without the sliders (revolution and master) included with this theme? Or are they a huge part of the theme?
Hello,
Thank you very much for your feedback
Yes, absolutely, the theme includes Slider Revolution and Master Slider premium plugins, however, we are not using them in our demos and they are not required to build your website.
Let us know if you have any other questions!
Kind regards,
Hi again. I noticed all demos and pages are “boxed” off. Do you give option to full width?
Hello,
You can change the width of the sections in the pages to be full width, for example in the Bold demo:
https://essentials.pixfort.com/bold/
Let us know if you have any other questions!
Kind regards,
What is the page width of the new company demo? and how to set it?
Hello,
The Company demo site width is “1240px” and you can set it from Theme options > Layout > Advanced > Custom website width.
For support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
But I set it 1240px…I’ve cleared the cache,and nothing changed…
Hello,
Could you please send us your website login information via the chat tool in your pixfort hub account to check the issue?
Kind regards,
Hello. I want to have a calendar, the event function in this solution does not suit me. Do you have any plans to implement a calendar function or any recommendations other calendar functions that suit the theme?
Hello,
Currently the theme doesn’t have a calendar functionality, if you’re looking to add this functionality you need to install an external plugin depending on your needs (at the moment we don’t have a specific plugin to recommend).
If you have further questions or need support, you contact us via the chat tool in your pixfort hub account and our team will be happy to help:
https://hub.pixfort.com/
Kind regards,
Hello,
I need to install this theme in a demo version, while I work on it and once the website is ready, I’ll need to transfer everything on my client’s DBase/domain. Is it possible to do so? As I’ve noticed I have to register the theme.
Hello,
Yes, you can install and activate the theme on a domain for development stage, and before moving to your production domain, you just need to deactivate your license from the staging domain (WordPress Panel > Essentials Dashboard > Deactivate theme), and once you moved your website to the production domain, you can reactivate the license from Essentials Dashboard in your production WordPress dashboard.
For reference, you can check this article from our knowledge base on how to deactivate your license on a website:
https://essentials.pixfort.com/knowledge-base/deactivate-your-license/
Kind regards,
Great! Thank you very much!
Your theme is awesome, btw
You are welcome, and thank you very much for your feedback. We really appreciate it
Good day
They have thought at some point to include a DEMO for Hosting companies, I would be very happy to take it into account for users who need an excellent template like the one they have developed.
Hello,
Thank you very much for your suggestion, we will try to add more demos in the future updates :)If you have any other suggestions you can submit them via this dedicated form:
https://forms.gle/q82UQkyjq7qo3akN9
Kind regards,
how deleted portfolio-types slug? .com/cat/sub-cat/sub-cat/portfolio-item ?
Hello,
For support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
My website is not show blank pages in mobile view. I try deactivating all plugins and reactive plugin one by one to check what might be causing it and the plugin causing that problem is pixfort Theme Core Plugin. I need any support to fix this as my site pages shows blank screen in mobile view.
Hello,
We replied to your message on pixfort hub.
Kind regards,
Page intro background image Select an image to override the default intro background image.
not working image upload button from new blog adding page.
I want to remove some things in the blog from the settings, but it does not work.
Hello,
To check the issue on your website and for support requests, please send us your website login information via the chat tool available in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
okay i waiting you sir. thank you.
Hello,
We replied to your message on pixfort hub.
Kind regards,
Hello I have a question, I bought a license but I would like to know if I can install the theme in 2 wordpress in the same domain, one would be in my main domain and one subdomain in the same domain to do tests before making the changes in the main domain to be able to visualize the changes before release to the main page?
Hello,
Thank you for purchasing Essentials theme
Yes, that would be possible since you’re installing the theme on the same domain and its subdomains/subdirectories and they are related to the main website (the same company/business/product…).
For more information you can check this article from our Knowledge base:
https://essentials.pixfort.com/knowledge-base/theme-license-details/
Let us know if you have any other questions!
Kind regards,
