80 comments found.
Hi,
Can this theme be used as a car classified site? Does it have pricing plan functionality for adding a listing?
Hi,
this theme can be used as a car classified site. yes, it have pricing plan functionality for adding a listing.
Regards, The JWSThemes Support Team
| Support Center |
Hello, I want to buy your theme but I would like to know, in the Cost Estimator Service, can people pay directly ?
Hi,
yes, you can custom it. This is demo for Car Dealer. Buyer can buy and custom to match with their bussiness. Thank you for interesting.
Support is taking too much time to answer. The theme is not all translatable. Many strings in the front end can’t be translated. And many other things are not working. Submitted a ticket days ago without answer till now.
Hi,
Please, follow your ticket. We will check and assist you.
All support will be conducted through our Support Center.
We really care about customer support services and guarantee to respond to all support topics within 24 – 48 hours on weekday (a bit longer over the weekend). Due to different timezone, you may get a very fast response when we are available; our timezone is GMT+7.
Regards, The JWSThemes Support Team
| Support Center |
Hi, I am using this home: http://idealauto.jwsuperthemes.com/home I would like to use the red area to search in woocommerce. Is that posible?
Thank you Regards
Hi,
Thank you for choose IdealAuto. You can use the red area to search in WooCommerce. You can use demo of IdealAuto or make a new function for your web. This is custom code after buying.
If you have some troubles of how to use or report a bug. Please, open the ticket to our support center. We will check and assist you. Wish you would have a beautiful & functional website ^^
We really care about customer support services and guarantee to respond to all support topics within 24 – 48 hours on weekday (a bit longer over the weekend). Due to different timezone, you may get a very fast response when we are available; our timezone is GMT+7.
Regards, The JWSThemes Support Team
| Support Center |
Your support is very slow. I purchased your theme and raised some quires to the support team but support team didn’t consider to reply. Here is the screenshot https://prnt.sc/1s5ycjh
Hi,
We checked your screenshot: the screenshot https://prnt.sc/1s5ycjh
This is problem of how to backup. You can use some backup plugin such as Duplicator plugin.
Please, open the ticket ( related to bugs, how to use of theme ) and follow your ticket.
We really care about customer support services and guarantee to respond to all support topics within 24 – 48 hours on weekday (a bit longer over the weekend). Due to different timezone, you may get a very fast response when we are available; our timezone is GMT+7.
Regards, The JWSThemes Support Team
| Support Center |
If you are suggesting me to use third party plugin for backup then what is the purpose of your backup system in the theme https://prnt.sc/1s5ycjh?
Your theme is taking too much time to load.
Hi,
We use Unyson for 1-Click import demo data function. We have some guide for how to use 1-Click demo data (Video and text).
If you need to backup or restore your web. You can use Unyson plugin or some way.
Please, open the ticket and follow your ticket. We will check and assist you.
All support will be conducted through our Support Center.
We really care about customer support services and guarantee to respond to all support topics within 24 – 48 hours on weekday (a bit longer over the weekend). Due to different timezone, you may get a very fast response when we are available; our timezone is GMT+7.
Regards, The JWSThemes Support Team
| Support Center |
Hi, I bought this theme yesterday. I am trying to install the demo but I got the following error message:
Allowed memory size of 134217728 bytes exhausted (tried to allocate 8192 bytes) in /home/optimecar/www/wp-content/plugins/unyson/framework/extensions/backups/includes/module/tasks/type/class-fw-ext-backups-task-type-zip.php on line 163
Please, Can you help me to fix this problem? thank
Hi,
You can increase memory limit to 512MB or 1000MB. First you need to edit the wp-config.php file on your WordPress site. It is located in your WordPress site’s root folder, and you will need to use an FTP client or file manager in your web hosting control panel.
Next, you need to paste this code in wp-config.php file just before the line that says ‘That’s all, stop editing! Happy blogging.’
define( ‘WP_MEMORY_LIMIT’, ‘512M’ ); This code tells WordPress to increase the PHP memory limit to 512MB.
Once you are done, you need to save your changes and upload your wp-config.php file back to your server.
If your demo data cannot import, please take a screenshot of your issue and send us the login account to Admin Dashboard and FTP account to Our Support Center, we will help you import the demo data.
Regards, The JWSThemes Support Team
| Support Center |
I increased memory limit to 1000MB by editing wp-config.php but demo data could not be imported. I sent you the login to your suppor Center.
Regards Thank you
Hi,
Some hosting has trouble with max_execute_time. We will check and assist you importing data. Please, follow the ticket.
Regards, The JWSThemes Support Team
| Support Center |
Hello, yesterday I bought the item but the price of the vehicle does not receive more than 6 digits and I need to put up to 10.
Additionally, I need to customize the finance calculator, is it possible?
Hi,
Thank you for choose IdealAuto. Please, open the ticket to our support center. We will check and assist you.
All support will be conducted through our Support Center.
We really care about customer support services and guarantee to respond to all support topics within 24 – 48 hours on weekday (a bit longer over the weekend). Due to different timezone, you may get a very fast response when we are available; our timezone is GMT+7.
Regards, The JWSThemes Support Team
| Support Center |
5 days ago on Thursday at 1:45 pm (and 3 more tickets after that), YES that’s how their support works. If they HELP ME TODAY I’ll delete this comment and if don’t, they deserve this honest 1star review.
Hi,
If you have some troubles. Please, open the ticket to our support center. We will check and assist you.
Our support center: http://jwsthemes.ticksy.com Our official website: https://jwsuperthemes.com/
All support will be conducted through our Support Center.
We really care about customer support services and guarantee to respond to all support topics within 24 – 48 hours on weekday (a bit longer over the weekend). Due to different timezone, you may get a very fast response when we are available; our timezone is GMT+7.
Regards, The JWSThemes Support Team
| Support Center |
ALL DEMOS LOOK VERY HAVEY , I’M INTRESTED KINLDY TELL ABOUT THE SPEED OF THEME
Hi,
This is our live site – IdealAuto: http://idealauto.jwsuperthemes.com Please, access and test about the speed of theme.
Regards, The JWSThemes Support Team
| Support Center |
Hello, the Car Classified is exactly what I am looking for. Do you guys have a feature to accept payments from users for listings on the website, once they list a vehicle? I have not purchased as yet but if this feature is possible I will be buying.
Strip and PayPal integration would be perfect.
Hi,
Thank you for interesting. We use WooCommerce plugin for listings on the website, once they list a vehicle. So, you can use all payment method of WooCommerce such as Paypal…
About Stripe, you should install Stripe WooCommerce plugin and use it.
Besides, dealers can buy a package for listings car to the website. http://idealauto.jwsuperthemes.com/pricing/Regards, The JWSThemes Support Team
| Support Center |
Thank you!
Congratulations! Nice Work, GLWS 
How to fix Demo Content Installation : Request failed. Error code: 400
Hi Naihong,
Thank you for choose IdealAuto. How to fix 400 Errors - Check that the entered URL is correct: The URL and link syntax should be correct, and the target URL should exist. - Clear your DNS Cache: The errors might be being displayed as your computer is storing outdated DNS records. Execute ipconfig/flushdns from a Command Prompt to do this. - Clear your browser cache: Another reason could be that your cached version of the page is still suffering from the 400 status code error. In your browser’s History, you can clear your cache that would resolve this problem. - Clear your browser’s cookies: While you’re there in your browser’s History, you could also clear your cookies. This is the best practice when you’re getting a Bad Request error on a Google site or service.
If you still have trouble. Please, open the ticket to our support center. We will check and assist you.
All support will be conducted through our Support Center.
We really care about customer support services and guarantee to respond to all support topics within 24 – 48 hours on weekday (a bit longer over the weekend). Due to different timezone, you may get a very fast response when we are available; our timezone is GMT+7.
Regards, The JWSThemes Support Team
| Support Center |
Thank you very much
I’ve tried that but it doesn’t work. please help me
Hi,
Please, follow your ticket and send some info to us. We will check and assist you.
All support will be conducted through our Support Center.
We really care about customer support services and guarantee to respond to all support topics within 24 – 48 hours on weekday (a bit longer over the weekend). Due to different timezone, you may get a very fast response when we are available; our timezone is GMT+7.
Regards, The JWSThemes Support Team
| Support Center |
Great work!
Thank you.
Congratulation, best of luck with sales
thank you
