28306 comments found.
Hi guys, on the actual product pages, is it possible to amend the extension /product/item-name – Can i amend the word product here to something a little more relevant? The site i’m using the theme for sells caravans so product doesn’t really fit.
Hi,
Permalinks are controlled by WordPress, not Flatsome.
I have problem using with themes Setup Wizard when installed Woo Commerce then website got error and can not continue. When I deleted manually (via cPanel) Woo Commerce files from plugin folder then Its OK again, But I can not use Woo Commerce. How to overcome this problem? How come glitch with Woo Commerce, its suppose to work with Flatsome and Woo Commerce, right?
Hi,
Can you submit a support ticket here?
How to I edit homepage? it looks like those are codes…...and not easy to edit with stying and content….
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi, how can I disable the sale balloon, and only enable custom balloons?
Hi,
It’s a WooCommerce feature, not Flatsome. Please try the snippet below.
add_filter( 'woocommerce_sale_flash', '__return_null' );
Hi Thnx, works great!
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi How can I make the text on my absolute footer bolder and change the colour? also would I add other elements to this footer like the social media icons?
Hi,
Please submit a support ticket here from the account where you purchased Flatsome.
I love flat some!! I’m also having trouble with the CLS speed being very high… do you know how to fix?
Nitropack is no longer supported… but I do have wp rocket.
Hi,
We’ve made some CLS compatibility improvements in v3.14. It’s currently in beta testing and will be released shortly.
but that is only for sliders…? My product pages have no sliders and I still get a CLS of 0.5sec – https://www.forestsuperfoods.com.au/product/bee-pollen-superfood-buy-online/
There is a slider under the “OTHER PEOPLE ALSO BOUGHT…” title 
Changing the related products to grid rather than slider fixed it!! Thank you thank you
For mobile I am now passing CLS but still failing for desktop… any ideas of anything else I can disable or modify?
The desktop CLS score seems pretty good here.
I do not want to show product with compare option, is it because of this plugin? YITH WooCommerce Compare? this is not included in the WooCommerce or your theme, right?
Hi,
Yith WooCommerce Compare plugin is not included by default.
Your theme is the BEST….. people should buy it without any hesitation if they like WP
Hi,
is there any option to show a UX BLOCK at the SINGLE PRODUCT page, only in a specific product category ?
Hi,
You can create a custom product layout for a specific product category.
Hi, I want to use Elementor with this theme.
Will I have conflicts with any feature of the theme?
What is the experience from people using Elementor with Flatsome?
Thanks.
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi, I have some issue with the theme. After configuring and entering my data, my colors, logos and everything else for the web site, after couple of days some of the inner pages has change and loading basic theme settings( blue color, flatsome logo, styling). Why is happening this? I cant find solution how to fix this.Anybody
How to center featured image (blog post) vertically? Theme seems to use a parallax image and shows top of image but most images have the focus of the image in the middle. So is there a way to center the featured image? I’ve looked through all the settings in theme backend but don’t see anything to adjust this?
Hi,
Please try the CSS below.
body.single-post .page-title-bg.fill .bg-fill.parallax-active {
background-position-y: center !important;
}
Hi, Can you tell me how to fix error of CLS ” <main id=”main” class=””> ”. Screenshot link : https://paste.pics/87b559876a66222ba0b3c20a76084584 screenshot link 2 : https://paste.pics/b4dc584605d5275c49fdd655cdc2c690 Link of website : https://www.kritarthhandicrafts.com/ Link of google page speed : https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.kritarthhandicrafts.com%2F
Hi,
Can you submit a support ticket here?
Great theme, wide array of resources on the Flatsome Studio. It worked out great on my aromatherapy store – https://aromabox.co.ke
Nice design
I want to purchase this theme. Before purchasing I want to whether we can insert multiple tabs in the product detail page (eg: description, additional info, reviews). Can I add more tabs of my choice like this?
Hi,
Flatsome comes with two additional tabs support (1 global and 1 product specific) in total. If you need more tabs, you’ll need a third-party plugin. Flatsome is compatible with all official WooCommerce extensions.
Social login doesn’t work anymore, it requires paid version of Nextend Social to be integrated with Woocommerce?
Hi,
The free version of Nextend Social Login allows you to log in with Facebook, Google, and Twitter. Can you try to contact Nextend support?
Hello Sir, The + and – buttons are not aligned correctly in the archive page. please check the image https://ibb.co/qpZq11r Is there a way to make them aligned
Hi,
Can you submit a support ticket here?
Hi,
I set a Section as STICKY which get the section frozen. This is fine. But the problem is that the section also gets the height of the browser window.
I need the section to have the normal height (not the height of the browser window) I guess I have to overwrite this code, but not sure… Please, tell me which line to overwrite.
.sticky-section {
padding: 0 !important;
height: 100% !important;
height: 100vh !important;
width: 100% !important;
top: 0;
left: 0;
right: 0;
margin: 0 auto;
background-color: #fff;
position: relative;
overflow: hidden;
}
#wrapper .sticky-section {
height: inherit !important;
}
But I still need help to overwrite this line
.is-sticky-section+.sticky-section-helper { min-height: 100vh !important; }
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Is there the same or similar forum topic function like the comments here on theme forest for your theme, it is very convenient for customers to leave their questions and owners can answer instantly….this is great for SEO, right?
Hi,
You can add that feature via 3rd party plugins. Flatsome is compatible with all official WooCommerce extensions.
My friend has your theme installed in wp, i would like to buy your theme but seems that Paypal button is going over the sticky header, do you think is possible to fix? and second thing, will be possible to remove the add to cart button and leave only buy now with paypal?
Hi,
You can do both with custom CSS.
ok and you can help doing that or i need to find someone ?
Please, submit a support ticket after purchase Flatsome. Our support team will assist.
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