12799 comments found.
Hi there,
We are having an issue whereby users who come to our site are not able to update their listings or create new ones. The uploader is not working properly and times out…
Please refer us to a tutorial of common uploader issues so we can have our dev team correct it.
Thanks.
Hi
Please try the following:
- Disable all 3rd party plugins especially ones related to image optimization if you are using any
- The theme is at latest version
- Make sure there is available hosting space
If those don’t help, check with host provider for server error logs that could give us more details.
how do I add a value to the multiselect that contains ”:”? For example to have a multiselect with the options: 17:45, 20:15..
Hi
Please use a taxonomy instead of select/multiselect as they don’t support those characters
Hi there, Does supporting WPML planned in the road map or future updats?
??
Hello, were you able to solve this problem? I can’t translate all the “Listing Details” page either
Sorry, my bad. Dont look at this comment please.
Hi – In the preview card, in footer section we have Choose a section. Currently it allows to add ‘Details’ section. Can we add ‘Table’ section too (the one in single listing page)?
Hi
There’s no option for that unfortunately
Hello, my client has this excellent theme created by you, but has two problems, I can not find, but you owner of the theme will find it easy, when a business subscribes to the web, does not come out with the expiration date, ie, if published today, should leave that expires the next month, but it is not, and when you put manually, does not leave either, is blank, and some do let you put date manually, but when the business wants to change plan, again remains blank, as if it had no expiration date, Could you help us please?
I would appreciate if you could provide me with an email address where I can communicate with you, I want to give a prompt solution to my client.
Hi
We provide customer support through helpdesk.27collective.net
Hi, I would like to use multiset for the user to choose hours, I add a list of hours to the multiselect options, for example 17:45, 20:15.. , but the option that I get is just 45. how should I add an option like 17:45? or is there another way to add hours options to multiselect?
Hi
Please post a ticket on helpdesk.27collective.net and share more details and login access
In the mobile version, the gallery is located far below. Is it possible to move this up a notch or two?
Hi
You can move the blocks under listing type > single page
Hi I would love to use this but I am also wanting to have a buy and sell marketplace similar to facebook or craiglist classified. Can this be used in conjunction with a buy and sell theme? If not is it something you guys can do with custom code?
Hi
It depends on the specific requirements, unfortunately I can’t answer such a broad question.
Hello,
Im currently comparing all directory themes available for a upcoming escort website project.
Are you available for custom work in case the need for it arises?
Thank you in advance for your answer.
just purchased the theme so we can try if all the functionality we need is doable with this theme, still looking forward to your reply and your support seems great based on the last 10-15 pages of comments here.
I hope this time we dont get disappointed, so far you check all the boxes for a good dev on themeforest compared to the majority of devs we had to work with here in the past.
Regards
Hi
I apologize for the delay, we are unfortunately not available during weekends.
Yes, we do provide custom work through customizations.27collective.net
While customer support through helpdesk.27collective.net
Best regards
i opened a question/ticket with our request, looking forward to your reply
There is a waiting queue on the customizations site as we have limited number of people working on custom projects. You should get an answer in a couple of days
First of all this theme looks amazing! Is there a way to see the backend for the admin and for the users (businesses) who will sign up?
Hi
Admin demo is not available. As for user demo, you can sign up as registration is open
Hello, I wonder if you could help me here. I have manage to connect the Google API to my project. I see location hints and maps. But when I try to create new listing or edit the existing one, choose location and save changes – my map location for this listing is showing me a coast of Africa (lat and long is set to 0 I think) instead of chosen place in the editing page, and on the listing page its just grey area with marker. The short adress field is still showing the adress. What am I doing wrong here ? Can anyone help ?
Hi
Make sure the provided address is recognized, it will show in the dropdown autosuggestion when it is. If the address is not recognized, coordinates are not generated and the map will show basically the center, which is coast of Africa
Yes, it is – I use the adress from that dropdown list. But right after the second preview and changing coordinates (during creating listing) and after first edit on the posted listing (after adding new listing without preview too much to not mess it up) – the location is gone ;/
Hi
Please share site URL/admin access on helpdesk.27collective.net so our devs can check this
Pre-Sale Query: Can i add a conditional field in the add listing page? If not, do you have something in your plans?
Hi
No, this is not available
Hi, I bought your theme a few days ago without testing it. After taking a hosting and importing the theme from wordpress, everything seems to work fine. But when I try to import one of the demos, impossible to get the demo, it loads for hours without result.
Do you have any idea where the problem could come from? Thanks
Hi
Please use helpdesk.27collective.net for customer support
Hi There, We would like to use this theme as a directory to showcase different companies (150+), can you do a bulk import into the website in order to capture these companies and their relevant details? What field would be required to do this? Can you send me an example? Thanks
Hi
If you have the company data in a CSV/XML file, you can import them using WP all import
Hi. Is it possible to let users moderate/delete comments on their own listings? I wont to give users possibility to delete unwanted comments. Greets!
Hi
That’s not available
How can I get rid of ” What are you looking for? ActivityAdd a ListingAll elementor widgetsBlogCartCheckoutClaim listingContact UsExploreExplore (2 columns)Explore (3 columns)Explore AlternateExplore classicExplore No mapHomeMembersMy accountShop” on my header? I have Elementor installed already. Thanks!
Hi
Appearance > menus > create/edit your main menu and add the links you need
listing card widget can be ordered by “nearby”?
Hi
Explore can be ordered by nearby https://main.mylistingtheme.com/explore/?sort=nearbyCan I place ads for users?
Hi
Can you clarify the question?
Hi, may i know how many listing does this theme can handle…or its unlimited
Also from where i can buy your support
Hi
There is no hard limit, depends on server specs. You can renew support on themeforest.net/downloads