77 comments found.
Hi i want to purchase the theme, is RTL supported?
Hi axiomthemes, we got your theme from Envato Elements. Wordfence sends an alarm: The Plugin “ThemeREX Addons” has a security vulnerability. Type: Plugin Vulnerable Current Plugin Version: 1.71.49.11
We have many sites where the plugin is installed, but it seems theme specific. So I guess Wordfence does not recognize that, but I may be wrong. So please check for yourself. https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/trx_addons/themerex-addons-2323-unauthenticated-arbitrary-file-upload-in-trx-addons-uploads-save-dataThe ThemeREX Addons plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the ‘trx_addons_uploads_save_data’ function in all versions up to, and including, 2.32.3. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site’s server which may make remote code execution possible.
Hello,
Thank you for contacting us!
We are pleased to inform you that the security vulnerability identified by Wordfence has been effectively addressed in the latest plugin release. The development team promptly responded to the issue and released a patch. To get a quick fix, please feel free to open a “Pre-sales Question” at https://themerex.net/support/ This does not require support extension.
Regards.
OK opened up Ticket #119218 Thanks
Hello! We love your theme! We are considering buying it even just for the interactive clickable world map hero section. However, we build all our websites using Elementor pro. Can you confirm that that page, and that section in particular, will be usable and editable in Elementor please?
Hello,
Thank you for your interest in our theme!
Elementor was used to build “Home Elementor” page only – https://vagabonds.axiomthemes.com/home-elementor/ Also, you can create new pages using Elementor. The rest of the pages on our demo are built using WPBakery Page Builder.
If there is a need, our Customization Studio would be glad to help you with theme conversion to Elementor. To get started, please use “Get a Free Quote” option in our Help Desk at the following link: https://themerex.net/support.
Regards.
I bought the theme a while ago but the theme seems extremely slow. Is there anything I can do to speed it up a bit?
Hello,
Thank you for contacting us!
Please note that we haven’t optimized our demo site speed-wise, because we wanted to show all the possible features our theme offers – so there’s a lot of content. Our support team tests the site of each user on request, and provides individual tips for improvement. Good server configuration is always necessary, plus proper image and content optimization, caching usage, etc. in order to achieve the best possible performance. Please provide your website url in the support ticket at https://themerex.net/support/ – our tech support team will point you to steps on improving website performance.
Regards.
I just purchased this theme and I am unable to upload it to my Wordpress. I select vagabonds.zip and as it acts like it’s going to upload it then goes to a page that says “The Link you followed has expired.” I tried through my cPanel also and it just doesn’t show up in my themes. Is this common?
Hello,
Thank you for contacting us!
The error you get means that upload_max_filesize on the server is lower than required. Please increase it to 32M. Alternatively, you may upload the extracted theme folder to wp-content/themes directory via FTP. Then activate the theme in admin -> Appearance -> Themes.
Please use these instructions to fix “The Link has expired” issue: https://themerex.net/wp/the-link-you-followed-has-expired-when-installing-a-wordpress-theme/
If you have any difficulties, please feel free to submit a ticket at https://themerex.net/support/ Our Support Team is always ready to assist you and resolve all the issues.
Regards.
Hi! Thank you for the reply – I had my settings set to 32M because I noticed that before. That did make me think, however, of checking the file size of the zip. When I checked that I noticed it was over 32M, so I changed the file size and post max size to 64M instead in cPanel and it finally uploaded and I was able to activate. Thank you!
Great! We are glad that you have managed to solve the issue. Feel free to submit a new ticket at https://themerex.net/support/ if you have any further questions – we’ll be happy to help.
Have a nice one!
Can I also ask, the social sharing links on the blog post. It is only showing Facebook and Twitter, how can I add? What URLs do I add in? Thanks
Hello,
Thank you for getting in touch with us!
To add sharing please specify URLs under Theme Panel > ThemeRex Addons > Socials – https://prnt.sc/UPVWA-TezQNz
Moving forward, feel free to contact Our Technical Support Department at https://themerex.net/support/ They will be happy to assist you with your requests.
Regards.
Hi there, I purchased the Vagabonds WordPress Theme, and discovered that only the Home Page uses Elementor (which I use) but the other pages use WPBakery.
In your advertisment, it states that the theme is supported by Elementor. My goal is to have a 100% Elementor Travel Blog and not only the Home Page.
Do I need to import Travel Blog Elementor Template Kit’ into my existing WordPress site instead of getting the Vagabond theme?
Are both needed?
Please advise. Thank you!
Hello,
Thank you for contacting us!
Elementor was used to build “Home Elementor” page only. However, the theme supports Elementor, and you can create new pages using Elementor. The rest of the pages on our demo are built using WPBakery Page Builder which is required for the theme. This information is available in the theme documentation before the purchase – https://prnt.sc/3CEhZLwBUZer Please kindly review http://vagabonds.axiomthemes.com/doc/#installation_plugins_installation
The template kit can be used with the theme. But you should know that the kit is a collection of pre-designed starter templates for Elementor that shares a cohesive visual style, with no coding required. It’s similar to just the “demo content” layer, but with no functionality and requires Elementor Pro. The content from the Vegabonds theme created with WPBakery should be still managed with WPBakery.
If there is a need, our Customization Studio would be glad to help you with theme conversion to Elementor. To get started, please use “Get a Free Quote” option in our Help Desk at the following link: https://themerex.net/support.
Alternatively, please consider these themes with Elementor support:
1- https://themeforest.net/item/tripster-travel-lifestyle-wordpress-blog/26063114?s_rank=8
2- https://themeforest.net/item/birdily-travel-agency-tour-booking-wordpress-theme/24692759?s_rank=9
3-https://themeforest.net/item/tourimo-tour-booking-wordpress-theme/27005979?s_rank=2
4-https://themeforest.net/item/wanderic-travel-blog-lifestyle-wordpress-theme/26234134?s_rank=5
5- https://themeforest.net/item/qwery-multipurpose-business-wordpress-theme/29678687
Regards.
Hi, a client just purchased the Vagabonds WordPress Theme and we discovered that only the Home Page uses Elementor (which we use) but the other pages use WPBakery.
The goal is for them to have a 100% Elementor Travel Blog.
Should they have just imported ‘Travel Blog Elementor Template Kit’ into their existing WordPress site instead of getting the Vagabond theme?
Are both needed?
Please advise.
Hello,
What is the best way to add the page/post’s featured image as an image banner under the header menu for that same page. In the demo you have the same image across all headers, can we customise this?
Thank you for your time
I’m also having issues with Elementor’s new Flexbox. When I convert the sections into containers, it is defaulting to boxed mode. So there are margins either side of all content, including banners. I tried changing all options to Wide, Full Width etc. but it won’t budge. Any ideas? Thank you
Hello,
Thank you for contacting us!
Sure. The header image can be easily managed with the page builder under Layouts> All Layouts – https://vagabonds.axiomthemes.com/doc/#layouts_default
As for the Flexbox, additional information is required. You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
Thank you! But is it possible to change the header image depending on the blog post’s featured image? So when someone clicks the blog post, they will be met with the featured image + title of post, scroll down to the blog content?
Feel free to use Layouts: featured image to display a featured image of the current post/page in the header – https://vagabonds.axiomthemes.com/doc/#shortcode_layouts_featured_image
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Thank you so much! I tried the Featured Image but I would like the Post Title to also display over the Featured Image. So, like the demo I would like Header over Featured Image with Post Title displayed on the featured image (centred), with blog post content underneath and I cannot seem to achieve this.
You should add the Title and Breadcrumbs block in the Layouts: Featured block. Please check the screenshot https://prnt.sc/ZrWfKbetBkkD
If you have any additional inquiries, please feel free to submit a support ticket at https://themerex.net/support/ to receive professional assistance.
Regards.
Thank you but the Title and Breadcrumbs option isn’t available on Elementor? It’s not there?
The blocks are available in Elementor – https://prnt.sc/iNR0hmCUG50w For more details, please follow https://vagabonds.axiomthemes.com/doc/#shortcodes2
As the Themeforest comments section is meant only for presale questions, we are not able to provide detailed support here. Please create a support ticket at https://themerex.net/support/ and our support team will gladly assist and guide you.
Regards.
I was reading the documentation before deciding to make a purchase. It says that the donation plugin is mandatory. I have no desire to have a donation plugin or have the “buy us a coffee” button displayed on my front page. Since it is a mandatory plugin, I assume there is no way to disable this?
Hello,
Thank you for your interest in our theme!
There is only one required plug-in for proper theme functioning, and that is ThemeREX Addons. The rest of the plug-ins are recommended for installation, but not required – https://prnt.sc/EuZ3paQzU9RX Please feel free to disable Give – Donation Plug-in.
Regards.
Hi there, For some reason, I am unable to update the footer on my website. I have edited the Layout and selected the correct layout on the footer. I have tried removing it completely but I am stuck. Kindly advise. www.westernbeaches.com
Hello,
Thank you for contacting us!
To investigate your issue additional information is required.
Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you with the issue.
Thank you!
Hello,
I’d like to add my Tiktok page to the social media links, but the icon doesn’t show? Can you please help?
Thank you
Hello,
Thanks for reaching out to us!
The icons are used from standard Fontello icons set. You can expand the list of available icons by adding new ones from the fontello website http://fontello.com/ Please watch this video guide for more information – https://youtu.be/7f96tUTLmq4
In case you come across any difficulties, our Tech support will be happy to help. Just create a support ticket at https://themerex.net/support/
Regards.
Gotta be honest. This theme is not intuitive whatsoever. It has taken me 30 minutes to add a logo that shows up on my website. Even then, it’s not showing up on the mobile version.
As someone who has built websites for almost a decade this has to be one of the most complicated themes I think I’ve come across.
Hello John,
It’s a pity to hear that since theme is fully customizable.
Please check more info regarding Layouts feature:
http://vagabonds.axiomthemes.com/doc/#layoutsIn case you come across any difficulties, our Tech support will be happy to help at https://themerex.net/support/
Thank you in advance.Customizable yes. Intuitive no. Nothing is straight forward. As mentioned, it took me half an hour to work out how to get the logo onto my website and yet it still isn’t showing up on my mobile version despite the fact I have uploaded the mobile logo.
I shouldn't require tech support to change menus or layouts or anything like that. Tech support should only be required for more in-depth issues; not menus or logo changes. It's honestly ridiculousHello John,
There are lots of reasons why logo is not displayed (huge resolution of the image, optimization plugins, server CDN, hidden column or section, etc.).
We need you website URL in order to check that.
It’s our work to help our customers and we are always happy to assist. But it’s hard to do without your cooperation.
Please provide us with your website link in support ticket or in comments.
Thank you for understanding.the URL is www.escapedcreatives.com The logo is just one issue. It shows up on the desktop version but when you reduce the screen for mobile and tablet, the vagabond logo shows up despite the fact I have changed the logo to my logo wherever I can.
Hello John,
Thanks for your reply.
I see that you’re using Elementor-based Homepage and header layout.
Please go to Layouts> Header Elementor> Edit with Elementor
After that click on Navigator option to easily access all sections added on the page/layout.
Below third Section you’ll see a logo that is displayed only on mobile and you can change it: https://prnt.sc/26s8llkWhen Section is hidden on Desktop in Responsive settings, Elementor hides it on backend.
So Navigator is useful to see whole page/layout structure including sections that are displayed only on tablets/mobiles.
You can also switch to mobile view to check how your logo fits on small screen: https://prnt.sc/26s8tji Thank you.also where is the slider that was in the demo? it doesn’t appear to have imported properly
None of the slider demos have been imported despite the fact I imported the whole site demo
Let our Tech support team have a closer look at your website settings. Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you with the issue.
Thank you!
Hi – how do i remove the strikethrough line in the menu?
Hello,
Thank you for choosing our theme!
Please create a support ticket at https://themerex.net/support/ Our support team will gladly assist and guide you on how to remove the strikethrough line animation just in a few clicks.
Regards.
Does this theme have the TikTok symbol for social media links? If not, how can I add it?
Hello,
Thank you for getting in touch with us!
Please contact Our Technical Support Department at https://themerex.net/support/ They will be happy to assist you with your request.
Regards.
I think that there is a bug on image hotspot and I can’t change the colors of the hotspot single dots. Although there is an option “Each hotspot icon’s color”, it’s not possible to change the color of the single dots or the font awesome Icons. Color changes apply only to Numbers. If I am not missing something, you should try to fix it.
Hello,
Thank you for getting in touch with us!
To investigate your issue additional information is required. You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
Hey Guys,
First of all even though I have a purchase code I am not able to open a ticket because of “invalid code”. I even followed the documentation, same code, same issue.
I have purchased your theme and it can not be installed because of WPB needs an update on your side. I got to the following message when trying to look for a solution: “If you got WPB in a theme, that means that theme author has a license and only he/she can download latest versions of WPB and include it in the theme.”
Please get back to me with a solution.
Thank you,
Chris
Hello Chris,
Thank you for contacting us!
Please note that the theme includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard. Please review this guide: http://vagabonds.axiomthemes.com/doc/#installation_theme_update
To investigate your issue additional information is required. Just submit a Pre-sales ticket at https://themerex.net/support and provide your purchase code in the message body. This does not require purchase code verification. Our Tech support team will be glad to assist you with any questions.
Regards.
I paid for support and I cant open a ticket – please help
Hello,
Thank you for getting in touch with us!
It looks like you have already opened the ticket. Our Support Operator has updated it. Please check – https://support.themerex.net/ticket/45551
Regards.
Hi,
I can’t activate ThemeRex because :
Warning: require_once(/home/u537654596/domains/2points.fr/public_html/beta-3/wp-content/plugins/trx_addons/includes/plugin.socials.php): failed to open stream: No such file or directory in /home/u537654596/domains/2points.fr/public_html/beta-3/wp-content/plugins/trx_addons/trx_addons.php on line 81
Fatal error: require_once(): Failed opening required ’/home/u537654596/domains/2points.fr/public_html/beta-3/wp-content/plugins/trx_addons/includes/plugin.socials.php’ (include_path=’.:/opt/alt/php72/usr/share/pear’) in /home/u537654596/domains/2points.fr/public_html/beta-3/wp-content/plugins/trx_addons/trx_addons.php on line 81
How can I fix it for activate the plugin :’(
Regards
It’s ok, I fix it 
Hello,
Thank you for informing us! Glad that you have found a solution.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
