Hi there. Looking to purchase your theme. Just a quick regarding the direct messaging feature. I see that businesses will have a backend, but is there a members section of the site that allows for consumers to sign up (so non business owners) so that businesses can message consumers directly? So basically, is this a members based platform that will have business owners and consumers both with backends? Or is it a business only backend (anyone who has added a listing only). Thanks!

Hello team !

2 questions : - Why is it the same mail notification for renewal listing than for approval listing ( after admin approval) ? - Is it possible when user renew listing to set it automatically in pending statut and not publish it directly ?

Thank you !

Best regards

Hi we have mylisting child theme installed on wordpress site and now receiving woocommerce errors. I see you are only compatible with Woocommerce 4.3 and yet that is now 5.5.1 – is this them no longer compatible with Woocomerce?

Hi, Quick View isn’t working on the mobile phone. It’s not in your demo as well. Is there any setting for that?

intend to launch a solution for a native app soon? i really like the theme but need the app

is this support mark as sold functionality like other listing theme?

Hi,

Pre-purchase question.

We are setting up a directory for the journal’s authors. We need two resources : 1. That each member has in their user panel the option to submit and edit their article.

2. Articles must be visible on the user’s profile page, as if they were a “portfolio”

3. Articles must be visible and found in the site’s general blog search

Basically, what we need is for each listing to be a user’s blog page. Is this possible with the theme?

Thanks!

Hi,

Can customers see statistics for number of clicks on their profile i.e. number of times ‘call now’, ‘send an emai’ or ‘direct message’ is clicked?

Can Admin access the direct messages between customers?

Hi! I am creating a multisite, and for that, I have to deactivate all the plugins I have. However, the theme doesn’t allow me to deactivate Elementor and WooCommerce. How can I deactivate them?

I need help. My question is it he google doc link below

We try to optimize everything as best as we can. But if we use the new version of WP Rocket, activate Delay javascript execution then it works flawlessly. However… The content is visible only after someone makes an action, like a click or scrolling down on the mobile phone which is an expected behavior and the Google score is great. But until then even the main content of the listing is not visible. The text and its fields. It’s stuck on loading the number of reviews etc. I am sure that Rocket is used by hundreds if not thousands of your users so this should be fixed.

Or at least to provide some clear information and files which must be excluded to load the main content without the not needed remaining files. We tried to find a solution for several hours now but we don’t know what files are used, how they are connected, which can be excluded or not etc.

Can you try to optimize the theme for the new WP Rocket please?

Thank you.

Hello. I read several answers here and in the support section but there is nowhere to be found this problem. And it’s quite a huge issue with google rolling out the core web vitals update. For desktop everything is fine but you are using a LOT of unused CSS in your mobile version. And if the CSS is not used then it should not be loaded at all. It takes over 1 second, sometimes almost 2 to load fully. The CSS which should not be loaded are:

…dist/frontend.css?ver=162…(www.spots4kite.com) 68,8 KiB 63,8 KiB …css/dashicons.min.css?ver=162…(www.spots4kite.com) 35,2 KiB 35,2 KiB …dist/vendor.css?ver=162…(www.spots4kite.com) 26,6 KiB 26,0 KiB …build/style.css?ver=162…(www.spots4kite.com) 20,7 KiB 20,7 KiB …css/frontend.min.css?ver=3.3.0(www.spots4kite.com) 17,8 KiB 17,8 KiB …dist/icons.css?ver=162…(www.spots4kite.com) 14,9 KiB 14,7 KiB …css/all.min.css?ver=162…(www.spots4kite.com) 13,4 KiB 13,3 KiB

You can see it for example here https://developers.google.com/speed/pagespeed/insights/?hl=cs&url=https%3A%2F%2Fwww.spots4kite.com%2Fspots%2Fburgas-bay%2F

Minification or anything else will not help here. This is related to the theme and simply what is being loaded. So we cannot easily get rid of it.

Can you do something about it?

Thank you.

Hello i need to move my website to a new domain, how i can deactivate license on my old website and move on new domain? Thanks

I submitted a complaint via your support system but it’s over 24 hours now and I am yet to get a feedback from you guys. After purchasing the theme yesterday, I imported the demo, but it appears not to be displaying properly. I reached out to my hosting company and they said the issue lies with template. Please how can this be resolved???

Hi there,

We are having an issue whereby users who come to our site are not able to update their listings or create new ones. The uploader is not working properly and times out…

Please refer us to a tutorial of common uploader issues so we can have our dev team correct it.

Thanks.

how do I add a value to the multiselect that contains ”:”? For example to have a multiselect with the options: 17:45, 20:15..

Hi there, Does supporting WPML planned in the road map or future updats?

Hello, were you able to solve this problem? I can’t translate all the “Listing Details” page either

Hi – In the preview card, in footer section we have Choose a section. Currently it allows to add ‘Details’ section. Can we add ‘Table’ section too (the one in single listing page)?

Hello, my client has this excellent theme created by you, but has two problems, I can not find, but you owner of the theme will find it easy, when a business subscribes to the web, does not come out with the expiration date, ie, if published today, should leave that expires the next month, but it is not, and when you put manually, does not leave either, is blank, and some do let you put date manually, but when the business wants to change plan, again remains blank, as if it had no expiration date, Could you help us please?

I would appreciate if you could provide me with an email address where I can communicate with you, I want to give a prompt solution to my client.